Planning

DHSC: SCI: Adult gender services waiting list - wellbeing pilot (southwest) 2025

DEPARTMENT OF HEALTH & SOCIAL CARE

This public procurement record has 1 release in its history.

Planning

13 Oct 2025 at 08:12

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The procurement process, initiated by the Department of Health & Social Care, involves a project titled "DHSC: SCI: Adult gender services waiting list – wellbeing pilot (southwest) 2025," targeting the health services industry, specifically in the southwest region of England. At the planning stage, this project seeks to engage potential suppliers in a regional pilot aimed at supporting individuals over 18 on waiting lists for adult gender services. Key dates include a milestone due on 24th October 2025, where interested parties can review and provide input on draft specifications and procurement strategies. The procurement method involves preliminary market engagement to refine strategies, with documents accessible via the Atamis system until the submission deadline on 23rd October 2025.

This tender offers substantial opportunities for businesses specialising in health and counselling services, particularly those with expertise in holistic wellbeing support. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, given the project’s focus on integrating wellbeing support services to improve outcomes such as resilience, readiness for clinical appointments, and social connectedness. With a contract value of £125,000 (excluding VAT) and potential extensions extending from an initial six-month term, this initiative provides a viable pathway for businesses seeking to expand their operations and deliver impactful healthcare solutions in the southwest of England.

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Notice Information

Notice Title

DHSC: SCI: Adult gender services waiting list - wellbeing pilot (southwest) 2025

Notice Description

The Department of Health and Social Care seeks to commission an external partner to deliver a regional pilot of the Waiting Well service for eligible for individuals aged 18+ who on the current waiting list for adult gender services based in the southwest of England and awaiting their first appointment. The service's primary focus is to provide a holistic approach that integrates wellbeing support, with the aim of achieving the following outcomes: a) Improved self-reported wellbeing and resilience b) Increased readiness for first appointment with gender dysphoria clinic c) Increased ability to self-manage symptoms while awaiting clinical care. d) Reduced isolation and increased social connectedness. e) Reduced unplanned use of crisis or emergency services. The value of the contract is PS125,000 excluding VAT. PS150,000 inclusive of VAT Term of the contract: An initial term of six (6) months, with the option to extend for one or more further periods up to a maximum of twelve (12) months This is not a call for competition, but an opportunity to gather feedback to better understand market capabilities, refine the procurement strategy, and encourage supplier engagement.

Planning Information

Interested parties can access the relevant documents via the Atamis system at https://health-family.force.com/s/Welcome using the contract reference. Suppliers may also submit the completed questionnaire through Atamis but must be registered on the system to do so. Alternatively, questionnaires can be submitted by email to ccsinbox@dhsc.gov.uk quoting “Adult gender services waiting list – wellbeing pilot (southwest)” no later than 23/10/2025 at 5pm We are sharing the draft specifications, proposed procurement approach, draft contract and timetable with the market to invite feedback from potential bidders. The objective of the preliminary market engagement is: a) Understanding market capability b) Improving Procurement Strategy and Specification Development c) Identify any barriers d) Encouraging Supplier Participation and Competition The input by suppliers may help shape the final approach and procurement strategy. A questionnaire is also available for suppliers to complete, allowing them to provide comments and raise any additional questions.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05adcc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/064556-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

85140000 - Miscellaneous health services

85312320 - Counselling services

Notice Value(s)

Tender Value
£125,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
5 Nov 2025Expired
Award Date
Not specified
Contract Period
9 Jan 2026 - 8 Jun 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF HEALTH & SOCIAL CARE
Contact Name
Victoria McLaren
Contact Email
ccsinbox@dhsc.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 0EU
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLK South West (England)
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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