Tender

Provision of Direct Payments Support Service for the London Borough of Hammersmith and Fulham

LONDON BOROUGH OF HAMMERSMITH AND FUHAM (LBHF)

This public procurement record has 2 releases in its history.

Tender

19 Feb 2026 at 15:42

UK4 - Tender Notice
Planning

13 Oct 2025 at 11:01

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The London Borough of Hammersmith and Fulham (LBHF) is currently in the tender stage of procuring a self-directed support service aimed at residents who wish to manage their own care arrangements. The procurement, titled "Provision of Direct Payments Support Service for the London Borough of Hammersmith and Fulham," is focused on enhancing Adult Social Care priorities by advocating the use of Direct Payments and ensuring residents have control over their care choices. This tender falls under the services category and is carried out via an open procedure. Interested parties must register on the tender portal by 19 March 2026 to engage in this public authority sub-central government contract worth £1,000,000 GBP, with the contract expected to commence on 1 June 2026 and may potentially extend to 2031.

This tender represents a substantial opportunity for businesses specialising in community, social, and personal services, particularly those capable of facilitating peer support and promoting direct payments, while also cultivating the personal assistant market. SMEs and VCSEs well-versed in guidance services and social work services are particularly encouraged to compete, given the emphasis on quality and price criteria set at 60% and 40% respectively. The procurement is also undergoing a planning phase, including market engagement on innovative service provision ideas to tackle barriers in tendering. This proactive engagement underscores a fruitful chance for businesses to align their services with the council's vision for Independent Living and extend their footprint in the London area.

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Notice Information

Notice Title

Provision of Direct Payments Support Service for the London Borough of Hammersmith and Fulham

Notice Description

The London Borough of Hammersmith and Fulham is seeking to commission a Self-Directed Support Service to support residents who are either considering self-direction or already self-direct their care and support. The Service will contribute to Adult Social Care priorities including improving the uptake of Direct Payments, ensuring choice and control in how care and support is arranged, provision of good quality information and advice, promoting wellbeing and personal outcomes and involving residents in decisions about how their needs will be met. Self-directed support is the cornerstone of the Council's vision for Independent Living. Direct Payments and Individual Service Funds enable residents with care and support needs to receive a Personal Budget from the Council and have choice and control in deciding the care and support they need to achieve their personal outcomes.

Lot Information

Lot 1

Renewal: contract will be 3 years with an option to extend for a further two years

Planning Information

Potential suppliers are invited to join a online envent. The purpose of which is to communicate to the market our priorities and timeline, and in turn to hear from the market about innovative ideas in service provision and about any barriers to tendering. The event will take place on Teams Tuesday 21st October 3pm-4pm. If you are interested in attending please email Lydia.Sabatini@lbhf.gov.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ae1e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015371-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
£1,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Feb 20263 days ago
Submission Deadline
19 Mar 20264 weeks to go
Future Notice Date
10 Dec 2025Expired
Award Date
Not specified
Contract Period
31 May 2026 - 31 May 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HAMMERSMITH AND FUHAM (LBHF)
Additional Buyers

LONDON BOROUGH OF HAMMERSMITH AND FUHAM

Contact Name
Not specified
Contact Email
procurement@lbhf.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
W6 9JU
Post Town
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Local Authority
Hammersmith and Fulham
Electoral Ward
Hammersmith Broadway
Westminster Constituency
Hammersmith and Chiswick

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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