Planning

IT Neutral Vendor

HEART ACADEMIES TRUST

This public procurement record has 4 releases in its history.

Planning

31 Oct 2025 at 12:09

PlanningUpdate

20 Oct 2025 at 14:49

PlanningUpdate

16 Oct 2025 at 10:59

Planning

14 Oct 2025 at 10:59

Summary of the contracting process

The HEART Academies Trust, a sub-central government public authority based in Bedford, is in the planning stage of a tender process for an "IT Neutral Vendor" framework. This procurement seeks to establish a Neutral Vendor Managed Service model, offering a comprehensive solution for ICT goods and services, with an estimated contract value of £1 billion. The primary focus is on the education sector but is designed to be applicable to all public-sector organisations throughout the UK. Key upcoming dates include a market engagement session on 17th November, with expressions of interest due by 12th November. The procurement follows an open and competitive flexible procedure, with a planned contract period from 1st April 2026 to 31st March 2030. The initial tender period ends on 12th December 2025.

This tender presents significant opportunities for growth, particularly for businesses specialising in ICT services, office systems, and telecommunications. Companies that provide high-quality products and services tailored to customer needs and those capable of offering a fully managed service will likely find this framework appealing. The emphasis on value for money, process efficiencies, sustainability, and social value suggests that businesses with strategic focus on these areas will be well-positioned to win contracts under this framework. SMEs with the capabilities to integrate transparency, supply chain management, and alignment with sustainability objectives into their service offerings will find numerous opportunities within this procurement.

How relevant is this notice?

Notice Information

Notice Title

IT Neutral Vendor

Notice Description

This Framework Contract will adopt a Neutral Vendor Managed Service model to offer a 'one stop shop' for all ICT goods and services based on the Framework CPV codes. The Neutral Vendor will act a single interface between the Customer and the Supply Chain. The Framework is primarily focussed on the Education Sector, but must be available and suitable for all public sector organisations. The key objectives and focus of the framework are: Value for money - through competition and in the case of direct award, demonstrated through benchmarking. Access to a fully managed service - engaging with the Customer, providing advice and guidance, building up knowledge of each Customer based on previous engagements to inform the service they are offered, supporting the delivery of the outcomes required. Access to high quality ICT goods and services - high quality goods and services should be tailored to each Customers requirements. Transparency - copies of benchmarking information must be shared, especially in the case of direct awards, ensuring direct awards are only used where justified, sharing competition information with the Customer, whole life cost is presented including full transparency over Supplier fees to access the managed service. Process efficiencies for Customers - streamlining invoices with effective management information, simplifying procurement processes. Effective management of the Supply Chain - ensuring alignment with standards, only onboarding suitable Suppliers, offering choice to Customers, effective rotation of opportunities between appropriate Suppliers. Sustainability and Social Value - ensuring alignment with Customers objectives around sustainability and social value. The planned procurement notice and the tender process are being run using 'parent' level CPV codes. It should be assumed all relevant 'child'/sub codes will be covered under the contract.

Planning Information

We will undertake a market engagement session relating to this procurement on 17th November. The purpose of this engagement is to support suppliers in preparing for the forthcoming procurement opportunity in a fair, transparent, and informed manner. To participate in the engagement session, please email an expression of interest to procurement@heartacademiestrust.co.uk by Wed 12th November. Suppliers are invited to submit questions during the engagement process; all questions will be collated and responded to in a non-attributed format to ensure equal access to information across the market. Questions should be submitted by email to procurement@heartacademiestrust.co.uk. The session will take place via Microsoft Teams on 17th November at 14:00. A copy of the engagement session, recording and any non-attributed questions received and answers will be issued as part of the tender pack to ensure equal treatment.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05cc2a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070060-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

31 - Electrical machinery, apparatus, equipment and consumables; lighting

32 - Radio, television, communication, telecommunication and related equipment

42 - Industrial machinery

48 - Software package and information systems

50 - Repair and maintenance services

51 - Installation services (except software)

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

31000000 - Electrical machinery, apparatus, equipment and consumables; lighting

32000000 - Radio, television, communication, telecommunication and related equipment

42960000 - Command and control system, printing, graphics, office automation and information-processing equipment

48000000 - Software package and information systems

50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

51300000 - Installation services of communications equipment

51600000 - Installation services of computers and office equipment

64200000 - Telecommunications services

72000000 - IT services: consulting, software development, Internet and support

79210000 - Accounting and auditing services

79400000 - Business and management consultancy and related services

79500000 - Office-support services

79800000 - Printing and related services

Notice Value(s)

Tender Value
£800,000,000 £100M-£1B
Lots Value
£800,000,000 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
31 Oct 20256 days ago
Submission Deadline
12 Dec 20252 months to go
Future Notice Date
1 Dec 20254 weeks to go
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HEART ACADEMIES TRUST
Additional Buyers

VALUE MATCH SERVICES LTD

Contact Name
Not specified
Contact Email
procurement@heartacademiestrust.co.uk, tenders@value-match.co.uk
Contact Phone
Not specified

Buyer Location

Locality
BEDFORD
Postcode
MK42 9TR
Post Town
Milton Keynes
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD63 Cheshire West and Chester
Delivery Location
Not specified

Local Authority
Cheshire West and Chester
Electoral Ward
Great Boughton
Westminster Constituency
Chester North and Neston

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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