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AT1454 - Provision of Passenger transport Services

Luton Borough Council

This public procurement record has 4 releases in its history.

Award

28 Apr 2026 at 15:36

UK6 - Contract Award Notice
TenderUpdate

01 Dec 2025 at 16:54

UK4 - Tender Notice
Tender

26 Nov 2025 at 13:52

UK4 - Tender Notice
Planning

17 Oct 2025 at 10:32

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Luton Borough Council is offering a contract titled "AT1454 - Provision of Passenger Transport Services," designed to provide transport assistance for SEN children and vulnerable adults within Luton and the surrounding areas. This procurement operates under the light touch regime, targeting both planned and ad-hoc transport services, including routine medical transport. The procurement has advanced to the award stage with key dates such as the contract start on 1 June 2026 through to 31 May 2034. The framework is open, allowing for submissions until 6 January 2026, emphasising quality standards alongside price considerations. This scheme is classified under transport services and aims to uphold the highest standards for the safety and comfort of passengers.

This tender presents substantial opportunities for businesses specialising in transport and logistics services, as the council aims to establish an Approved Provider List enabling diverse suppliers to assist with various transport routes. It is suited for companies capable of delivering quality services, addressing the needs of vulnerable passengers with respect, and maintaining transport assets to a high standard. With categories including ad-hoc social care transport and planned services for children and adults, the contract invites participation from both SMEs and larger entities, providing an opening for increased business growth in the transport sector. Businesses experienced in providing courteous and reliable driver services, supported by passenger assistants, will find this tender particularly attractive.

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Notice Information

Notice Title

AT1454 - Provision of Passenger transport Services

Notice Description

The Council offers travel assistance for SEN Children and Vulnerable Adults between home and school/day care where the social care provision for that individual allows for it. Under the Light Touch regime, an Approved Provider List is being set up to have a pool for vehicles and drivers to assist us with routes. The purpose of the Routes are to transport eligible individuals to and from their chosen destination safely and on time or at a time to suit the needs of the service requirements. This Must be in a provision that is clean, correctly maintained, appropriate to user needs and driven by courteous and respectful drivers who can attend to their specific needs, supported when required by passenger assistants. This Service delivers our statutory requirement to its users and includes transporting children and young people with Special Education Needs and Disability (SEND) assessed as needing transport to and from school/college as well as Vulnerable Adults and/or Vulnerable Children travelling to and from Day Centres, Resource Bases, and/or other establishments as part of their agreed social care provision. This service is subject to local and national pressure to improve assurances to the community regarding safeguarding vulnerable individuals. The overriding consideration for Luton Council is the safety of the children and vulnerable people in our care. Any Provider will be expected to ensure the highest standards in this regard. Providers shall comply with this Service Specification as applicable to each Lot and their relevant Passengers. There are currently 4 Lots included within this Framework Agreement: Lot 1 Ad-hoc Transport Services (adults or children - social care related) Lot 2 Planned Children Transport Services Lot 3 Planned Adult Transport services Lot 4 Routine Medical Transport Services (non-emergency) (adults or children - health related)

Planning Information

AT1454 Provision of Passenger Transport Services Luton Council will shortly be going to market to procure the Passenger Transport Service under Light Touch regime in Luton and would like to invite you to attend a Preliminary Market Engagement prior to publishing this tender on 24th November 2025 @ 10am. This event will outline our requirements, the tender process (Including how to sign up/access the procurement portal), provide some guidance on Social Value and provide an opportunity for some Q&A. If you wish to attend please email Sal Rahman, saleha.rahman@luton.gov.uk and I will register your interest and forward you an invitation with weblink details.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ce8c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/038741-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)

CPV Codes

60000000 - Transport services (excl. Waste transport)

60130000 - Special-purpose road passenger-transport services

60170000 - Hire of passenger transport vehicles with driver

Notice Value(s)

Tender Value
£95,350,533 £10M-£100M
Lots Value
£95,350,533 £10M-£100M
Awards Value
£179,173,032 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
28 Apr 20264 months ago
Submission Deadline
6 Jan 2026Expired
Future Notice Date
24 Nov 2025Expired
Award Date
13 Apr 20264 months ago
Contract Period
1 Jun 2026 - 31 May 2034 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Luton Borough Council
Additional Buyers

Luton Council

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LUTON
Postcode
LU1 2BQ
Postcode Area
Luton
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
TLH East (England)
Local Authority
Luton
Electoral Ward
Central
Westminster Constituency
Luton South and South Bedfordshire

Supplier Information

Number of Suppliers
17
Supplier Names

24 X 7 LTD.

7 PLUS TRAVEL LTD

A1 MINIBUS & COACH LTD

AAA TAXIS (GB) LIMITED

AIK MANAGEMENT LTD

CHILTERN CARS LTD

CITILINK SOLUTIONS LIMITED

CLYDES MINIBUSES LTD

DILSHAN TRANSPORT GROUP LIMITED

DUNSTABLE EXECUTIVE CARS LTD

LTN MINIBUSES LIMITED

MMR HOMECARE LIMITED

PREMIER MINIBUS AND CAR HIRE LIMITED

SARWAR RENTAL & HIRE LTD

SKY DUNSTABLE CARS LTD

STROHEIM CAPITAL LTD

URBAN DRIVERS LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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