Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

ICO Regulatory Action Platform

INFORMATION COMMISSIONER'S OFFICE

This public procurement record has 2 releases in its history.

Award

30 Sep 2026 at 17:24

UK6 - Contract Award Notice
Planning

21 Oct 2025 at 10:05

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Information Commissioner’s Office (ICO) is procuring a regulatory action platform to provide case management and enhance its regulatory case-management capabilities. The requirement covers software and related services, including system implementation and support, software programming and computer-related management services. The platform is for the ICO’s regulatory action work. Delivery is in England. The procurement is a single-lot services requirement; the related process identifies it as a call-off from a framework. This is a specialist digital platform requirement, rather than a purchase of standalone software licences alone: suppliers should consider whether they can deliver and support a case-management solution as a complete service.

The process has been awarded to PA Consulting Ltd. The ICO used a competitive selective procedure to award under a framework. The award is pending, and the contract is expected to be signed on 17 October 2026. The award date is 30 September 2026. The awarded value is £5,318,167 excluding VAT (£6,381,800.40 including VAT). The contract period runs from 17 October 2026 to 16 October 2029, with two possible 12-month extensions at the ICO’s discretion, allowing extension to 16 October 2031. The procurement has one lot. The published procurement value was £1,000,000 including VAT; the award value is higher. The available data does not set out specific eligibility or evaluation criteria.

This award shows the ICO buys an integrated regulatory case-management platform through a framework call-off, with a competitive selective process. A credible supplier for a future requirement of this kind would need to combine software delivery with implementation, case-management expertise and ongoing system support, and demonstrate the ability to enhance capabilities for a public-sector regulator. The selected supplier is a large consultancy, indicating the successful delivery model can involve substantial organisational capacity alongside technical capability. Firms with relevant regulatory workflow experience, software programming and computer-related management services would be best placed to compete, either as a lead provider or within a delivery partnership. The single-lot scope means suppliers should be prepared to address the platform requirement as a coherent service rather than relying on a narrow, standalone component.

How relevant is this notice?

Notice Information

Notice Title

ICO Regulatory Action Platform

Notice Description

The delivery of a regulatory action platform that provides case management services - redefining and enhancing our case management capabilities.

Planning Information

Responses are requested to a questionnaire which is available in the Delta eSourcing Platform together with a broader description of the request. Submission closing date is: 13:00 GMT on 11/11/2025 via Delta eSourcing: https://www.delta-esourcing.com/respond/7J4PX9EY8N. Please copy and paste this URL into your browser. For any technical queries regarding the Delta eSourcing Portal please contact Delta at helpdesk@delta-esourcing.com, or via telephone on 0800 923 9236. Within Delta, a questionnaire submission document has been provided in the documents section for you to pickup, complete and submit on the Delta eSourcing platform only. To promote constructive discussion, we will be holding a webinar on the 18th November 2025 at 14:00. You will need to register for this via the questionnaire submission document. There is a separate section for you to indicate your request to join the webinar. In addition, suppliers are invited to book a 30 minute one-to-one session which will be running over 3 consecutive days on the 25th, 26th, or 27th November 2025. Each organisation may reserve a single 30minute slot on any of these dates to offer their input and raise any queries following the webinar. Please note that appointments will be allocated on a first come, first served basis. You can indicate your interest via the questionnaire submission or, after the webinar has taken place, you have the opportunity to request a one-to-one via Delta eSourcing messaging service but, you must register for one by 13:00 on 14th November 2025. TIMELINE: ActivityDate & TimeAccess Questionnaire publication - Tuesday 21 October 2025 - Via Delta eSourcing (link above) Questionnaire closing date for submission & webinar registration - Tuesday 11th November 2025 at 13:00 hours - submit Via Delta eSourcing (link above) Webinar - Tuesday 18th November 2025 – 2pm – 3pm - On teams, link will be shared with those that register via the questionnaire submission in Delta. Request one-to-one slots via Delta messages By 13:00 on Friday 14th November. Supplier one-to-one discussion sessions will be held on the following dates: Each slot will be 30 minutes long • Tuesday 25th November • Wednesday 26th November • Thursday 27th November only. Teams link will be shared with organisations that register their interest by 13:00 Friday 14th November

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d06a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092594-2026
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72200000 - Software programming and consultancy services

72250000 - System and support services

72510000 - Computer-related management services

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£5,318,167 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
30 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Sep 20262 weeks ago
Contract Period
17 Oct 2026 - 16 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
INFORMATION COMMISSIONER'S OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WILMSLOW
Postcode
SK9 5AF
Postcode Area
Stockport
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD62 Cheshire East
Delivery Location
TLD North West (England)
Local Authority
Cheshire East
Electoral Ward
Wilmslow West and Chorley
Westminster Constituency
Tatton

Supplier Information

Number of Suppliers
1
Supplier Name

PA CONSULTING SERVICES LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...