Award

Handyman Maintenance Services, Charter Walk Shopping Centre, Burnley

BURNLEY BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

Award

06 Mar 2026 at 16:25

Tender

29 Oct 2025 at 11:16

Summary of the contracting process

Burnley Borough Council is overseeing a competitive procurement process for Handyman Maintenance Services at Charter Walk Shopping Centre in Burnley. The contract involves two stages, designed to ensure quality standards in maintaining an outdoor shopping centre with 85 retail units. The buyer, Burnley Borough Council, identified as a sub-central government public authority, initiated the tender with initial submissions expected by 24th November 2025. The procurement method is selective, leveraging a flexible competitive procedure with the final award expected by 23rd January 2026. The awarded contract will span from 1st April 2026 to 31st March 2031, with potential renewal options at the council's discretion. The procurement focuses on repair and maintenance services within the services category, with a gross value of £1,092,000.

This tender provides significant opportunities for businesses specialising in maintenance services, particularly small and medium enterprises (SMEs) given the suitability criteria. Companies with expertise in property maintenance, cleaning, waste management, and health and safety services stand to benefit from this contract. The project’s scope includes general upkeep, planned and preventive maintenance (PPM), and reactive maintenance, offering a stable operating environment for five years with potential extensions. Suppliers will need to meet stringent service level agreements focused on routine maintenance tasks and response times, making this tenders an excellent fit for organisations with a strong track record in service performance monitoring and maintenance operations.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Handyman Maintenance Services, Charter Walk Shopping Centre, Burnley

Notice Description

This Competitive Flexible Procedure will be conducted in two stages. Under Stage 1 requests to participate will require potential Suppliers to meet conditions of participation to reduce the number of Suppliers proceeding to Stage 2. The provision of a comprehensive and high-quality maintenance service including associated works tasks to maintain a functional and safe operational environment. The requirement is for the provision of handyman services to maintain an outdoor shopping centre, which contains 85 retail units. The maintenance services are to be provided for the upkeep of the shopping centre's building and surrounding areas (public and communal), working according to the site's Planned Preventative Maintenance schedule, as well as addressing any reactive maintenance needs on a day-to-day basis. The services will support a team consisting of a maintenance supervisor and two maintenance operatives, working a standard 40-hour week, across 5 days. Each member of the team will work one Saturday every three weeks, with a compensatory day off on the following Monday. The scope of handyman works will include, but not be limited to, the following: * General Upkeep * Planned Preventative Maintenance (PPM) * Reactive Maintenance * Cleaning and Waste Management (where applicable) * Health & Safety * Other Ad-hoc Services The Supplier will be expected to meet Service Level Agreements around: * Routine PPM Tasks * Reactive Maintenance Response Times * Performance Monitoring

Lot Information

Lot 1

Renewal: Can be extended 1 + 1 year at the Authorities discretion

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d602
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/020602-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
£910,000 £500K-£1M
Lots Value
£910,000 £500K-£1M
Awards Value
£677,330 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
6 Mar 20261 weeks ago
Submission Deadline
17 Nov 2025Expired
Future Notice Date
Not specified
Award Date
6 Mar 20261 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2031 Over 5 years
Recurrence
2033-01-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BURNLEY BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BURNLEY
Postcode
BB11 9SA
Post Town
Blackburn
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD46 East Lancashire
Delivery Location
TLD46 East Lancashire

Local Authority
Burnley
Electoral Ward
Daneshouse with Stoneyholme
Westminster Constituency
Burnley

Supplier Information

Number of Suppliers
1
Supplier Name

ADEPT CORPORATE SERVICES

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05d602-2026-03-06T16:25:48Z",
    "date": "2026-03-06T16:25:48Z",
    "ocid": "ocds-h6vhtk-05d602",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PXCG-1649-DCLV",
            "name": "Burnley Borough Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PXCG-1649-DCLV"
            },
            "address": {
                "streetAddress": "Town Hall, Manchester Rd",
                "locality": "Burnley",
                "postalCode": "BB119SA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD46"
            },
            "contactPoint": {
                "email": "procurement@burnley.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-10545482",
            "name": "ADEPT CORPORATE SERVICES LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "10545482"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PPDZ-7733-BBVX"
                }
            ],
            "address": {
                "streetAddress": "Suite 1 Bonded Warehouse",
                "locality": "Manchester",
                "postalCode": "M3 4AP",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD33"
            },
            "contactPoint": {
                "email": "alan.brierley@adeptcorporateservices.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.adeptcorporateservices.co.uk/",
                "scale": "sme",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PXCG-1649-DCLV",
        "name": "Burnley Borough Council"
    },
    "tender": {
        "id": "HMSCW",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Handyman Maintenance Services, Charter Walk Shopping Centre, Burnley",
        "description": "This Competitive Flexible Procedure will be conducted in two stages. Under Stage 1 requests to participate will require potential Suppliers to meet conditions of participation to reduce the number of Suppliers proceeding to Stage 2. The provision of a comprehensive and high-quality maintenance service including associated works tasks to maintain a functional and safe operational environment. The requirement is for the provision of handyman services to maintain an outdoor shopping centre, which contains 85 retail units. The maintenance services are to be provided for the upkeep of the shopping centre's building and surrounding areas (public and communal), working according to the site's Planned Preventative Maintenance schedule, as well as addressing any reactive maintenance needs on a day-to-day basis. The services will support a team consisting of a maintenance supervisor and two maintenance operatives, working a standard 40-hour week, across 5 days. Each member of the team will work one Saturday every three weeks, with a compensatory day off on the following Monday. The scope of handyman works will include, but not be limited to, the following: * General Upkeep * Planned Preventative Maintenance (PPM) * Reactive Maintenance * Cleaning and Waste Management (where applicable) * Health & Safety * Other Ad-hoc Services The Supplier will be expected to meet Service Level Agreements around: * Routine PPM Tasks * Reactive Maintenance Response Times * Performance Monitoring",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "50000000",
                        "description": "Repair and maintenance services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKD46",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 1092000,
            "amount": 910000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "This Competitive Flexible Procedure will be conducted in two stages. Under Stage 1 requests to participate will require potential Suppliers to meet conditions of participation to reduce the number of Suppliers proceeding to Stage 2"
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "submissionMethodDetails": "Description - Tender documents available via https://www.the-chest.org.uk/ - Ref DN795379 PSQ Submission must be received via the chest by the deadline of 24/11/25 at 3pm",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "expressionOfInterestDeadline": "2025-11-24T15:00:00Z",
        "enquiryPeriod": {
            "endDate": "2025-11-17T15:00:00Z"
        },
        "awardPeriod": {
            "endDate": "2026-01-23T23:59:59Z"
        },
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "value": {
                    "amountGross": 1092000,
                    "amount": 910000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Method Statement",
                            "numbers": [
                                {
                                    "number": 60,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Cost",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "secondStage": {
                    "minimumCandidates": 1,
                    "maximumCandidates": 5
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "description": "Quality 60% Cost 40%",
                            "forReduction": true
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-02-03T00:00:00Z",
                    "endDate": "2031-12-31T23:59:59Z",
                    "maxExtentDate": "2033-12-31T23:59:59Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Can be extended 1 + 1 year at the Authorities discretion"
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "069279-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/069279-2025",
                "datePublished": "2025-10-29T11:16:13Z",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2033-01-01T23:59:59Z"
                }
            ]
        }
    },
    "language": "en",
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "value": 5,
                "relatedLot": "1"
            },
            {
                "id": "2",
                "measure": "finalStageBids",
                "value": 5,
                "relatedLot": "1"
            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
                "value": 5,
                "relatedLot": "1"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 0,
                "relatedLot": "1"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "Handyman Maintenance Services, Charter Walk Shopping Centre, Burnley",
            "status": "pending",
            "date": "2026-03-06T00:00:00Z",
            "value": {
                "amountGross": 812796,
                "amount": 677330,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-10545482",
                    "name": "ADEPT CORPORATE SERVICES LIMITED"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "50000000",
                            "description": "Repair and maintenance services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKD46",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "standstillPeriod": {
                "endDate": "2026-03-18T23:59:59+00:00"
            },
            "contractPeriod": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2031-03-31T23:59:59+01:00",
                "maxExtentDate": "2033-03-31T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "At the discretion of the council"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "020602-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/020602-2026",
                    "datePublished": "2026-03-06T16:25:48Z",
                    "format": "text/html"
                }
            ],
            "assessmentSummariesDateSent": "2026-03-06T00:00:00Z",
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-03-31T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        }
    ]
}