Planning

Environment, Build, Support and Administration (EBSA)

HOME OFFICE

This public procurement record has 1 release in its history.

Planning

29 Oct 2025 at 14:36

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Home Office, a public authority part of the UK's central government, is in the planning stage of a procurement process for the Environment, Build, Support and Administration (EBSA) under the Technology Services 4 (TS4) framework. The procurement aims to engage suppliers for a highly secure and scalable enterprise applications platform hosted on AWS, with services expected to start in late August 2026. The procurement process is currently at the planning stage, involving market engagement with a deadline for feedback set for 21 November 2025. The engagement includes a virtual briefing event on 18 November 2025. The procurement spans multiple regions within the UK, targeting the services category with an estimated budget of approximately £240 million gross.

This contract presents a growth opportunity for businesses specialising in infrastructure platform support, management, and systems consultancy services. Organisations capable of providing business analysis, system quality assurance, programming, and secure multi-tenancy solutions should consider participating. With the current provider being Capgemini, there is potential for new entrants to demonstrate capabilities in delivering efficient, secure, and scalable cloud solutions. Companies interested must be registered on the Home Office's eSourcing Portal and indicate their interest through the specified procedures by ensuring compliance with the outlined timelines and requirements, including possessing a valid DUNS number. This procurement offers substantial scope for businesses looking to expand their footprint in public sector digital infrastructure services.

How relevant is this notice?

Notice Information

Notice Title

Environment, Build, Support and Administration (EBSA)

Notice Description

The Home Office is seeking to engage with suppliers interested in delivering Environment Build, Support and Administration (EBSA). which is an enterprise applications platform hosted on Amazon Web Services (AWS). The new contract is due to commence around September 2026 to replace the current contract. Description EBSA provides a highly secure and scalable build, test, deployment and run capability for CNI and non-CNI applications for Migration and Borders within the Home Office. EBSA key information * Hosts around 250 programme/product teams, 3,000 users, and major programmes, including Crossing the Border, Electronic Travel Authorisation (ETAs) and Immigration Case Management. * Multiple tenancy in a secure manner that adheres to the security requirements for each programme of work * Provides service management for the hosted tenants. * The existing service is provided by Capgemini. * The successful bidder will be required to provide a product- centric managed service for EBSA, ensuring optimal performance, security, and cost-efficiency. * Responsibilities will include infrastructure platform support, management, monitoring, backup and disaster recovery, compliance, updates, managing & delivering remediation of technical debt etc. * The successful bidder will maintain near 24/7 platform availability, implement best practices as per the policy direction of Home Office Digital and help with cloud strategy, scalability, and resource optimisation for seamless operations. * Working with the Home Office to deliver efficiency improvement and support the 2030 Digital Strategy

Planning Information

This is the first round of market engagement for the Environment, Build, Support and Administration (EBSA) procurement under the Technology Services 4 (TS4) framework. No additional rounds of engagement are planned as previous market engagement was delivered when EBSA was being procured under the TS3 framework. Please note the following steps for participation in this round: 1. To express an interest, participants must first be registered on the Home Office's eSourcing Portal (JAGGAER). If you have not yet registered, this can be done online at: https://homeoffice.app.jaggaer.com/web/login.html by following the Register Here link. Please note: To register, you must have a valid DUNS number (as provided by Dun & Bradstreet) for the organisation which you are registering and which would be entering into a contract if invited to do so. 2. Registering on JAGGAER does not provide immediate access to the market engagement event. Once registered, a user must express interest in this specific procurement by emailing: ebsa.commercial@homeoffice.gov.uk with the subject line: "EBSA - Expression of Interest" The email should include: • Organisation name (as registered on JAGGAER) • Contact name • Email address • Telephone number • DUNS number • Confirmation that you have bid to be on the TS4 framework via CCS 3. Once the above steps are completed, participants will be granted access to the Non-Disclosure Agreement (NDA) event in JAGGAER. 4. Participants must complete and return their signed NDA via JAGGAER in order to be added to the Market Engagement Event, which includes access to the supplier briefing document and further instructions. Please do this by Friday 7 November. 5. Ahead of the Market Engagement event, the Home Office will share some of the draft ITT documentation with potential suppliers so they have early sight of content which will be discussed at the event. The Home Office will be requesting written feedback on this documentation until Friday 21 November 2025 and any feedback submitted after this deadline will not be considered. The Home Office will provide further instruction on the written feedback request when they share documentation. The documentation will be draft, with the Home Office reserving the right to amend the documents and to not implement all feedback received. 6. The TS4 Market Engagement Briefing Event will be held virtually on Tuesday 18 November 2025. This event will provide an overview of the opportunity, outline the procurement timeline and process, as well as present on topics which may include: • Instructions to Bidders • Evaluation Criteria • Service Levels/KPIs 7. In addition to written feedback on the draft ITT documentation, there will be a supplier Clarification Question (CQ) submission period from Tuesday 18 November to Friday 21 November. Suppliers may submit questions during this time via JAGGAER. 7. The Home Office will respond to all CQs with a final published response set on Friday 28 November 2025. 8. Participants should ensure they allow sufficient time to complete the NDA process and submit any responses or feedback before the event closes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d65b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069430-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72221000 - Business analysis consultancy services

72225000 - System quality assurance assessment and review services

72243000 - Programming services

72246000 - Systems consultancy services

Notice Value(s)

Tender Value
£200,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Oct 20252 weeks ago
Submission Deadline
Not specified
Future Notice Date
12 Dec 20254 weeks to go
Award Date
Not specified
Contract Period
19 Aug 2026 - 19 Aug 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Not specified
Contact Email
ebsa.commercial@homeoffice.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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