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LCRCA Bus Franchising Contract Management System

Liverpool City Region Combined Authority

This public procurement record has 2 releases in its history.

TenderCancellation

07 Nov 2025 at 08:39

UK12 - Procurement Termination Notice
Tender

29 Oct 2025 at 16:03

UK4 - Tender Notice
Summary of the contracting process

The Liverpool City Region Combined Authority is managing a public procurement process titled "LCRCA Bus Franchising Contract Management System." This procurement opportunity is categorised under the software package and information systems industry and IT services, focused on providing a contract management system for bus franchising operations within the region. The procurement process is currently at the active tender stage, with a deadline for tender submissions set for 28th November 2025. The authority is based at 1 Mann Island, Liverpool, and operates under the procurement method of a competitive flexible procedure with open engagement.

This procurement provides substantial growth prospects for firms specialising in contract management systems and IT services, particularly those with capabilities in software development, system integration, and performance monitoring. The opportunity is ideal for small and medium-sized enterprises with a strong technical background and experience in developing solutions for public transport systems. Successfully competing for this tender could lead to a significant public sector contract involving a five-year engagement valued at approximately £1.14 million gross, further enhancing the supplier's reputation and expertise in managing complex public transportation solutions.

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Notice Information

Notice Title

LCRCA Bus Franchising Contract Management System

Notice Description

The Liverpool City Region Combined Authority (LCRCA) is on a journey to take back control of the city region's bus network through Bus Franchising. The LCRCA will become responsible for 100% of the bus network and will award contracts to operators to run these services on their behalf, with key performance metrics in place with constant monitoring of their performance. To support LCRCA's Bus Franchising service, LCRCA wish to procure a new Bus Franchising Contract Management System (CMS), with a combined performance payment calculator (PPC). The LCRCA Bus Franchising service is scheduled to go-live on September 6th 2026 and the new CMS (with PPC) must therefore be procured well in advance of this date and must be fully operational and ready for go-live use by 1st August 2026 (1x month before Bus Franchising go-live). The fully operational go-live date of the 1st August is the minimum date requirement and ideally, LCRCA would expect the Supplier to achieve an operational go-live date in June/July 2026. Background LCRCA have an existing CMS which has been in operation for (approx.) 4yrs and is used for the management of the supported bus network data (approx. 331x contracts across 16x operators, ranging from single school journeys to general daily services). Note: The current LCRCA CMS is used for the management of the supported bus network data only, and is not used for the current commercial network (approx. 240K trips per month). LCRCA are looking to engage with a Supplier to provide Contract Management capabilities that will allow the LCRCA to ensure each Bus Franchising Operators' service payment accurately reflects the contract in place and incorporates any performance measure adjustments. LCRCA's Bus Franchising CMS will need to deliver the following:? * Business as usual Franchise Contract management (new/change/cancel). * Contract changes, temporary, emergency and permanent. * Excellent UI, maximum automation. * Ability to ingest bus timetable data in TxC format. * Logging of breaches/fixed penalties.? * Data export and dashboards. LCRCA's Bus Franchising PPC will need to deliver the following:? Ability to hold/refresh indexed elements used in payment calculations. Integration with AVL data to calculate Indexed Lost Mileage, which has been approved by LCRCA. Logging of Excusing Events and how data can be excluded from the calculation. The calculation of bonus/deductions for: Start Point punctuality. Intermediate point punctuality. Vehicle compliance. Customer Complaints. Breaches. Partnering & Growth element. Patronage element. Calculation of Service payment in line with payment schedule. Calculation of performance adjustment. Logging of miscellaneous payments. Self-Billing invoice creation. Approval & authorisation (by different roles) for payment. Integration with payment system.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d693
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071834-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£912,000 £500K-£1M
Lots Value
£912,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Nov 20259 months ago
Submission Deadline
28 Nov 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Aug 2026 - 31 Jul 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Liverpool City Region Combined Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1BP
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD72 Liverpool
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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