Tender

Information and Advice for Unpaid Carers and People with Disabilities

WEST LOTHIAN COUNCIL

This public procurement record has 1 release in its history.

Tender

30 Oct 2025 at 10:23

Summary of the contracting process

West Lothian Council is currently in the tender stage of a procurement process titled "Information and Advice for Unpaid Carers and People with Disabilities". This initiative falls under the industry category of "Other community, social and personal services" and aims to establish an information and advice service, as mandated by the Carers (Scotland) Act 2016. The service targets unpaid carers and individuals with disabilities residing in West Lothian, with the contract value set at GBP 2,200,000. The procurement method employed is the open procedure. Interested parties must submit their tenders by 1st December 2025, with the contract set to start immediately after. The service, which can be accessed directly or through referrals, aims to enhance the support available to the local community.

This tender offers a substantial opportunity for businesses that specialise in providing community and social services, particularly those with experience in supporting carers and individuals with disabilities. With a focus on quality criteria rather than price competition, organisations capable of demonstrating high-quality service delivery and community impact will find this tender particularly appealing. Additionally, there are community benefits evaluated in the procurement which could appeal to companies committed to delivering social value. Businesses with robust financial stability and relevant operational experience who can commit to the set financial and legal obligations, including specific insurance requirements, are well-positioned to compete for this procurement opportunity.

How relevant is this notice?

Notice Information

Notice Title

Information and Advice for Unpaid Carers and People with Disabilities

Notice Description

There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations.

Lot Information

Lot 1

There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations. Additional information: Providers must score 60% or above of the total quality score available in order to pass the technical questionnaire section.

Renewal: Contract may be extended by up to a further 24 months in total.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d6e3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069634-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services


CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£2,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Oct 20251 months ago
Submission Deadline
1 Dec 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST LOTHIAN COUNCIL
Contact Name
Not specified
Contact Email
hayleigh.valentine@westlothian.gov.uk
Contact Phone
+44 1506281814

Buyer Location

Locality
LIVINGSTON
Postcode
EH54 6FF
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM14 West Lothian
Delivery Location
TLM78 West Lothian

Local Authority
West Lothian
Electoral Ward
Livingston South
Westminster Constituency
Livingston

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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