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Information and Advice for Unpaid Carers and People with Disabilities

West Lothian Council

This public procurement record has 2 releases in its history.

Award

12 Mar 2026 at 12:59

Award Notice
Tender

30 Oct 2025 at 10:23

Tender Notice
Summary of the contracting process

West Lothian Council has initiated an active tender process under the title "Information and Advice for Unpaid Carers and People with Disabilities," targeting the community service sector. The procurement will engage services to provide information, advice, and support for unpaid carers and individuals with disabilities within West Lothian, accessible directly or through referrals. The procurement follows the statutory requirements of the Carers (Scotland) Act 2016 and has a budget of £2,200,000. The tender employs an open procedure, and applicants must submit their bids electronically through the specified portal by 1 December 2025, with the evaluation process relying solely on quality criteria over price factors. This procurement is classified under CPV 98000000, "Other community, social and personal services," with delivery focused in the region UKM78.

This tender presents significant opportunities for businesses experienced in delivering community-based services, particularly those focused on support and advisory roles for vulnerable groups such as carers and people with disabilities. Companies that can demonstrate financial stability and have experience in similar service provisions are encouraged to apply. The procurement process emphasises quality over price, which supports businesses adept at demonstrating strong service delivery skills and sound organisational practices. Additional community benefits are integrated into award criteria, enhancing prospects for businesses that can offer tangible social value. This is an excellent opportunity for businesses specialising in community support services to expand their reach in the West Lothian area and contribute positively to the region's social fabric.

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Notice Information

Notice Title

Information and Advice for Unpaid Carers and People with Disabilities

Notice Description

There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations.

Lot Information

Lot 1

There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations. Additional information: Providers must score 60% or above of the total quality score available in order to pass the technical questionnaire section.

Renewal: Contract may be extended by up to a further 24 months in total.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d6e3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/022299-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£2,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Mar 20265 months ago
Submission Deadline
1 Dec 2025Expired
Future Notice Date
Not specified
Award Date
12 Mar 20265 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Lothian Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVINGSTON
Postcode
EH54 6FF
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM14 West Lothian
Delivery Location
TLM78 West Lothian
Local Authority
West Lothian
Electoral Ward
Livingston South
Westminster Constituency
Livingston

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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