Award

National Digital Type 2 Diabetes Remission Programme

THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)

This public procurement record has 1 release in its history.

Award

30 Oct 2025 at 13:35

Summary of the contracting process

The procurement process led by The Common Services Agency, trading as NHS National Services Scotland (NSS), pertains to the "National Digital Type 2 Diabetes Remission Programme" within the health services industry category. The contract is a single supplier framework agreement aiming to provide support across all NHS Scotland locations. The process, employing an open procurement method, has now reached the contract award stage, as confirmed on 24th October 2025, with a contract value of £4,750,000. The initial implementation phase is slated for completion by January 2026.

This tender represents a significant opportunity for businesses specialising in digital health interventions, specifically those offering dietary and behavioural support services. Companies with capabilities in developing scalable, digitally delivered health programmes, particularly those with a focus on type 2 diabetes remission, will find this contract beneficial for business growth. Businesses offering innovative solutions that can integrate with NHS Scotland's existing digital infrastructure, and which are compliant with data privacy standards, will be well-positioned to compete successfully for similar opportunities in the future.

How relevant is this notice?

Notice Information

Notice Title

National Digital Type 2 Diabetes Remission Programme

Notice Description

A single supplier Framework Agreement for the provision of a National Digital Type 2 Diabetes Remission Programme for Total Diet Replacement (TDR) products and associated Peripherals as well as c. 3000 behavioural interventions for service users (calculated over the initial 3-years of the Framework term) across Scotland. The Framework Agreement will be for a 4 year period. The Contracting Authority and all NHS Scotland Health Boards or Special Health Boards constituted pursuant to the National Health Service (Scotland) Act 1978 will be entitled to call off the Framework Agreement.

Lot Information

Lot 1

The Common Services Agency (more commonly known as National Services Scotland) ('NSS') acting through its division National Procurement, has undertaken this procurement of the supply and delivery of the provision of a National Digital Type 2 Diabetes Remission Programme. The programme will support eligible individuals with type 2 diabetes in achieving remission through a structured, digitally delivered intervention. It will be delivered in three phases: Total Diet Replacement (TDR): 12-20 weeks Food Reintroduction: 6-12 weeks Weight Loss Maintenance: Up to 12 months The Framework Agreement is for a 4 year period. The Service aims to deliver a National Digital Type 2 Diabetes Remission Programme. Total Diet Replacement (TDR) is expected to be with shakes and soups (delivered directly to a Service Users home). A range of digital services (app-based / online delivery models) are expected to support the Food Re-introduction and Weight Loss Maintenance phases with flexibility to allow service users to repeat stages of the intervention as determined by Healthcare professionals. The framework will aim to support adults living with Type 2 Diabetes who meet clinically appropriate eligibility criteria, through digitally delivered weight management and lifestyle behaviour change interventions that support remission of Type 2 Diabetes and improve metabolic health. Scope of Services to include: -A fully digital application offering personalised behavioural support, weight management, nutritional education, and physical activity guidance. -Real-time support sessions from Health Coach (digitally). -Tracking of food and drink intake, weight, blood pressure, blood glucose, exercise. -Clinical oversight and data integration capabilities (where appropriate) with NHS Scotland systems. -Culturally appropriate and inclusive service design to meet the needs of Scotland's diverse population. -Demonstrable outcomes in line with Scottish clinical standards e.g., SIGN 172 guidelines. -Evidence of scalability, user engagement, data privacy compliance, and robust outcome tracking. The successful Framework Provider will be expected to use and/or integrate with NHS Scotland systems in provision of its services and its direct relationship with Primary Care and the National Diabetes Remission Team (NDRT). Such systems include, for example, a referral management system (SCI Gateway), and middleware platforms (National Digital Platform/National Integration Platform) to facilitate GP and Health Board interactions, and for provision of data reporting. Phase 1: Digital Solution requires implementation to be complete for January 2026: As per Appendix 1 (Statement of Requirements) of the Invitation To Tender (ITT) and in particular Solution Architecture referenced at Annex 9. This first phase of the programme requires Framework Participants to obtain direct access to NHS Scotland's Referral System. It is expected that Primary Care Clinicians will refer eligible Service Users to the Framework Participant via a SCI Gateway referral using a pre-designed referral protocol. This will require the Framework Participant to have a SWAN connection to allow the Framework Participant to sign in to SCI Gateway which is only available on SWAN. Phase 2: Post January 2026 and subject to programme success and securing business as usual (BAU) funding, NHS Scotland may look to develop tighter technical integrations with the Framework Participant to automate more of the end-to-end process. Additional information: During the term of the Framework Agreement, NHS Scotland reserves the right, should funding become available, to increase the volume of service users. For example, additional purchases may be made which exceed the level of funding currently secured based on project success which supports wider use.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d721
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069740-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

15 - Food, beverages, tobacco and related products

80 - Education and training services

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

15882000 - Dietetic products

80000000 - Education and training services

85100000 - Health services

85140000 - Miscellaneous health services

85312310 - Guidance services

85312320 - Counselling services

85323000 - Community health services

98334000 - Wellness services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£4,750,000 £1M-£10M

Notice Dates

Publication Date
30 Oct 20251 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Oct 20252 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)
Contact Name
Stephen Espie
Contact Email
stephen.espie@nhs.scot
Contact Phone
+44 7816119866

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

COUNTERWEIGHT

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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