This public procurement record has 3 releases in its history.

Award

03 Jun 2026 at 13:39

Tender

26 Nov 2025 at 16:26

Planning

31 Oct 2025 at 13:51

Summary of the contracting process

The public procurement process managed by Taunton Town Council involved acquiring a managed service for Street Marshals to enhance safety and security in Taunton town centre. The procurement falls under the public security services industry category and took place within the locality of Taunton, Somerset. Proceedings for this contract started in the planning stage in late 2025, followed by the tender stage from November 2025 to January 2026, culminating in an award in early 2026. The open procedure procurement method was employed throughout. The services, awarded to STOREWATCH.CO.UK LIMITED, involve a three-year contract, beginning on 1st July 2026, with a potential extension available until March 2030.

This procurement presents robust opportunities for businesses, particularly those skilled in security services and community engagement. Companies that specialise in providing trained personnel for public safety, particularly those with expertise in conflict management and safeguarding, could find this contract beneficial for business growth. As the tender supports the development of a welcoming and secure public environment, enterprises that emphasise social responsibility and community-driven initiatives, such as SMEs with a focus on urban safety, will be positioned favourably to compete for such contracts, thereby contributing positively to local economic revitalisation and cohesion.

How relevant is this notice?

Notice Title

Managed service for Street Marshals

Notice Description

Create a safe and welcoming place: by using street ambassadors/marshals to create a friendly and welcoming place for people to shop and spend time in, improving the safety and security of the town centre. Safer towns will lend itself to increased footfall and more potential business for local retailers. The safe streets will entice people to venture out and explore the area, providing a boost to the local economy and improve investment opportunities. The role of the street marshal will be to assist where possible, approach groups of people to ensure all is well and to be that helping hand, you'll be required to engage with local businesses and identify hotspots of ASB issues. Street marshals will look to work with a range of town centre users, this will include businesses, residents, visitors, community groups, street performers, buskers and street traders, the local policing team to ensure that the town maintains a safe and secure environment for all to prosper and grow. Street marshals could have certification, licenses and training in the following; * SIA * Conflict management * Physical intervention * Safeguarding children * Vulnerable adult protection * Welfare and vulnerability engagement * "Ask for Angela" * First Aid * Prevention of violence against women and girls * Anti-racism, LGBTQA+ * Handling conflict with teenagers Supporting Local Business Communications: Street marshals will support the town centre businesses by allowing the businesses to report town centre issues, ranging from verbal abuse, shoplifting and more serious crime where possible, the use of digital platforms or software (such as UKPAC) should be integrated to streamline reporting, enable real-time updates, and facilitate information sharing between marshals, businesses, and authorities. towards businesses via the radio link system.

Planning Information

Any expressions of interest please email: procurement@taunton-tc.gov.uk

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d810
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/052409-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

75241000 - Public security services

79710000 - Security services

Notice Value(s)

Tender Value
£255,000 £100K-£500K
Lots Value
£255,000 £100K-£500K
Awards Value
£254,690 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Jun 20263 weeks ago
Submission Deadline
12 Jan 2026Expired
Future Notice Date
12 Nov 2025Expired
Award Date
31 Mar 20262 months ago
Contract Period
30 Jun 2026 - 31 Mar 2029 2-3 years
Recurrence
2029-12-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TAUNTON TOWN COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TAUNTON
Postcode
TA1 9QQ
Post Town
Taunton
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK62 Somerset
Delivery Location
TLK23 Somerset CC

Local Authority
Somerset
Electoral Ward
Bishop's Hull & Taunton West
Westminster Constituency
Taunton and Wellington

Supplier Information

Number of Suppliers
1
Supplier Name

STOREWATCH.CO.UK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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