Tender

To supply a managed service for Street Marshals from April 2026 to March 2029

TAUNTON TOWN COUNCIL

This public procurement record has 2 releases in its history.

Tender

26 Nov 2025 at 16:26

Planning

31 Oct 2025 at 13:51

Summary of the contracting process

Taunton Town Council has initiated the tendering process for a managed service to provide Street Marshals in Taunton, Somerset from April 2026 to March 2029. This public procurement, classified under public security services, aims to enhance the safety and security of Taunton's town centre, tackling anti-social behaviour (ASB) and creating a welcoming environment for residents and visitors. The procurement falls under the 'open' procedure with a significant financial estimate of up to £310,000. Interested parties should note that the tender submission deadline is set for 12 January 2026, with the enquiry period closing on 29 December 2025, and the award announcement expected by 31 January 2026.

This tender presents significant opportunities for businesses specialising in security services, particularly those with experience and qualifications in managing street ambassadorships and ASB issues. Ideal contenders will have capabilities in areas such as conflict management, safeguarding, and community engagement. With Taunton’s commitment to maintaining a safe environment and fostering local business growth, companies equipped to integrate digital reporting tools and collaborate with local authorities and businesses will find this contract particularly advantageous. SMEs are encouraged to participate, with a potential one-year extension available for outstanding performance.

How relevant is this notice?

Notice Information

Notice Title

To supply a managed service for Street Marshals from April 2026 to March 2029

Notice Description

Taunton is the County Town of Somerset and was one of the first towns in the Southwest to be awarded Garden Town Status and has a population of around 62,000. Taunton Town Council is committed to enhancing security and safety measures to tackle the rise in Anti-Social Behaviour and improve safety and security for members of the public, its community and businesses through engagement, education and problem solving. The offer must; Create a safe and welcoming place: by using street ambassadors/marshals to create a friendly and welcoming place for people to shop and spend time in, improving the safety and security of the town centre. Safer towns will lend itself to increased footfall and more potential business for local retailers. The safe streets will entice people to venture out and explore the area, providing a boost to the local economy and improve investment opportunities. The role of the street marshal will be to assist where possible, approach groups of people to ensure all is well and to be that helping hand, you'll be required to engage with local businesses and identify hotspots of ASB issues. Street marshals will look to work with a range of town centre users, this will include businesses, residents, visitors, community groups, street performers, buskers and street traders, the local policing team to ensure that the town maintains a safe and secure environment for all to prosper and grow. Street marshals could have certification, licenses and training in the following; * SIA * Conflict management * Physical intervention * Safeguarding children * Vulnerable adult protection * Welfare and vulnerability engagement * "Ask for Angela" * First Aid * Prevention of violence against women and girls * Anti-racism, LGBTQA+ * Handling conflict with teenagers Supporting Local Business Communications: Street marshals will support the town centre businesses by allowing the businesses to report town centre issues, ranging from verbal abuse, shoplifting and more serious crime where possible, the use of digital platforms or software (such as UKPAC) should be integrated to streamline reporting, enable real-time updates, and facilitate information sharing between marshals, businesses, and authorities. towards businesses via the radio link system.

Planning Information

Any expressions of interest please email: procurement@taunton-tc.gov.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d810
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077413-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services


CPV Codes

75241000 - Public security services

Notice Value(s)

Tender Value
£255,000 £100K-£500K
Lots Value
£255,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Nov 20251 weeks ago
Submission Deadline
12 Jan 20262 months to go
Future Notice Date
12 Nov 2025Expired
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
2029-12-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TAUNTON TOWN COUNCIL
Contact Name
Not specified
Contact Email
procurement@taunton-tc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
TAUNTON
Postcode
TA1 9QQ
Post Town
Taunton
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK62 Somerset
Delivery Location
TLK23 Somerset CC

Local Authority
Somerset
Electoral Ward
Bishop's Hull & Taunton West
Westminster Constituency
Taunton and Wellington

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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