This public procurement record has 5 releases in its history.

Award

20 Jul 2026 at 17:27

Award

15 Jun 2026 at 16:38

TenderUpdate

05 Mar 2026 at 11:59

Tender

12 Feb 2026 at 10:22

Planning

05 Nov 2025 at 17:28

Summary of the contracting process

The City of London appointed a software provider for an ESG and sustainability system supporting utility expenditure and consumption management. The service covers loading and validating electricity, gas, district heating and cooling, and water invoices, including corporate contracts and ad hoc supplies. It must provide configurable dashboards for utility costs, consumption and carbon emissions across the City’s portfolio, sites, utilities, meters and funds. The system must generate high-consumption alerts using invoice or half-hourly consumption data, provide a dedicated account manager, support agreed performance indicators, and produce Accounts Payable files compatible with the City’s SAP payment system. The work is delivered across the City of London’s UK operations and supports its Climate Action Strategy and net-zero objectives.

This procurement is complete and was run as a selective Competitive Flexible Procedure under a two-stage process: Invitation to Participate followed by Invitation to Tender. Four bids reached the final stage. Etainabl Ltd was awarded the contract on 11 June 2026, and the contract was signed on 20 July 2026. The contract runs from 1 October 2026 to 30 September 2028, with an option to extend by up to two years. The awarded contract value is £585,753.60 gross. Evaluation weighted Technical at 50%, Commercial at 35% and Responsible Procurement at 15%; the technical score included written responses and a demonstration. Financial selection required an annual average revenue at least twice the estimated annual contract value and an acceptable Dun & Bradstreet business-risk assessment.

This award shows demand from the City of London for specialist utility-management software combining invoice validation, consumption analysis, carbon reporting and payment-system integration. Suppliers competing for a future requirement would need a proven platform that handles multiple utility types and supports portfolio, site, meter and fund-level reporting. Credible providers should be able to identify abnormal consumption from invoice and half-hourly data, present accessible configurable dashboards, and deliver reliable alerts. They would also need strong implementation and account-management capability, including dedicated customer support, service-level management and performance reporting. Technical and professional experience must be demonstrable through a structured questionnaire. Financial resilience is important: suppliers need sufficient revenue, stable accounts and an acceptable business-risk profile. The requirement was suitable for SMEs and VCSEs.

How relevant is this notice?

Notice Title

ESG and Sustainability System

Notice Description

The City has undertaken a Competitive Flexible Procedure to appoint a software provider to support the management of utility expenditure and consumption, with the overarching objective of reducing both costs and carbon emissions. This procurement will support the Climate Action Strategy (CAS) and contribute to the City's objective of achieving Net Zero across its own operations by 2027. The appointed provider will be required to: - Provide invoice validation services for all utility invoices, including those relating to the City's corporate utility contracts and ad hoc supplies. The provider will be responsible for loading all utility invoices into the software platform. - Provide accessible and configurable dashboards that enable reporting on utility costs, consumption, and carbon emissions across the City's portfolio. Dashboards must support analysis at portfolio, site, utility, meter, and Fund level. - Provide high-consumption alerts for any utility, site, or meter based on invoice data or half-hourly (HH) consumption data, enabling timely identification and investigation of unusual usage. - Deliver high levels of customer service through the allocation of a dedicated Account Manager, who will be responsible for contract management and ensuring agreed Key Performance Indicators (KPIs) are achieved. - Provide Accounts Payable files in the format specified by the City to enable upload into the City's SAP payment system. This requirement applies to all utility types, including electricity, gas, district heating and cooling, and water.

Lot Information

Lot 1

Renewal: The duration of the contract is 2 years, subject to the right of the City (at its sole discretion) to exercise its right to extend the Contract by up to 2 years.

Planning Information

PME in this case is where the City, at an early stage in the development of its proposals but prior to formulating any formal procurement opportunity, seeks input from the market as to what might be the most attractive way of packaging and scoping a future procurement opportunity. This exercise will provide an opportunity for the City to obtain insight into how participants might approach the delivery of the service in question. It also gives a useful early insight into the likely level of interest in a proposed project from that market. Participants must also note that a response to this notice does not guarantee an invitation to participate in this or any future procurement that the City may conduct, nor that the City will procure any such supply and services or accept any proposals offered. Any Procurement of the supply and services by the City will be carried out strictly in accordance with the Procurement Act (PA23). The City has developed a questionnaire (attached at the end of the portal advert) that they would like interested parties to complete and return via the https://cityoflondon.ukp.app.jaggaer.com/ portal.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05db63
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068448-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48771000 - General utility software package

72212771 - General utility software development services

Notice Value(s)

Tender Value
£450,000 £100K-£500K
Lots Value
£450,000 £100K-£500K
Awards Value
£585,753 £500K-£1M
Contracts Value
£585,753 £500K-£1M

Notice Dates

Publication Date
20 Jul 20261 months ago
Submission Deadline
26 Feb 2026Expired
Future Notice Date
19 Nov 2025Expired
Award Date
11 Jun 20262 months ago
Contract Period
1 Oct 2026 - 30 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
The Mayor and Commonalty and Citizens of the City of London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CITY OF LONDON
Postcode
EC2P 2EJ
Postcode Area
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified

Local Authority
Islington
Electoral Ward
Clerkenwell
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

Etainabl Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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