Award

BNSSG Dental Helpline

BNSSG ICB

This public procurement record has 1 release in its history.

AwardUpdate

10 Nov 2025 at 12:12

Award Notice
Summary of the contracting process

The public procurement process for the BNSSG Dental Helpline involves the BNSSG Integrated Care Board (ICB) as the buying organisation, focusing on dental practice and related services within the healthcare sector. This procurement falls under the services category and is located in the UKK11 region, specifically Bristol. The process has reached the contract modification stage, wherein the existing contract has been adjusted under the Provider Selection Regime (2023) to extend services related to NHS Dental Helpline and Urgent Care Dental Services for a period of 10 months, concluding on 30 June 2026. The contract, originally signed on 30 September 2025, is valued at £174,706.67 for this non-recurrent period.

This tender presents valuable opportunities for business growth, particularly for small and medium enterprises (SMEs) in the healthcare and dental services sector. With a focus on providing urgent dental care outside of regular practice hours, businesses proficient in handling emergency dental scenarios will be well-suited to compete. The process employs a Provider Selection Regime, allowing for a streamlined procurement method. Additionally, there is an intention to undertake a competitive tender, promoting a fair and open market for qualified suppliers looking to expand their service offerings within the NHS framework.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

BNSSG Dental Helpline

Notice Description

Lot Information

Lot 1

This notice relates to the permitted modification of an existing contract under the Provider Selection Regime (2023), to enable additional access to NHS Dental Helpline and Urgent Care Dental Services within NHS BNSSG ICB. The Dental Helpline provider is required to deliver a range of urgent dental care services to patients, which are offered outside of regular practice hours, typically evenings, weekends, and public holidays. These services are designed to provide patients with access to treatment for dental emergencies such as severe pain, swelling, trauma, or uncontrolled bleeding when routine dental practices The variation and extension to Contract are non recurrent and time limited to a maximum of 10 calendar months. However, please note, that it is the Commissioner's/ICB's intention to undertake a competitive tender, during the period of extension. The Commissioner considers that the modifications are permitted by Regulation 13(1)(d) of the Provider Selection Regime (PSR) (2023), where the modification is attributable to a decision of the authority, the modification does not render the contracts materially different in character. This notice has been published in line with Regulation 13(4)(c) and Schedule 12 of the Provider Selection Regime (2023).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05dd97
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072366-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85130000 - Dental practice and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£174,706 £100K-£500K

Notice Dates

Publication Date
10 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Sep 20254 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BNSSG ICB
Contact Name
Not specified
Contact Email
scwcsu.procurement@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
BRISTOL
Postcode
BS1 3NX
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLK11 Bristol, City of
Local Authority
Bristol, City of
Electoral Ward
Central
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

HUC SOUTH WEST

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05dd97-2025-11-10T12:12:04Z",
    "date": "2025-11-10T12:12:04Z",
    "ocid": "ocds-h6vhtk-05dd97",
    "description": "The contract modification decision has been recommended by the Primary Care Operational Group of BNSSG Integrated Care Board (ICB) No conflicts of interest were declared. This is a Provider Selection Regime (PSR) contract modification notice, under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally modified",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-05dd97",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "BNSSG Dental Helpline",
        "classification": {
            "scheme": "CPV",
            "id": "85130000",
            "description": "Dental practice and related services"
        },
        "mainProcurementCategory": "services",
        "lots": [
            {
                "id": "1",
                "description": "This notice relates to the permitted modification of an existing contract under the Provider Selection Regime (2023), to enable additional access to NHS Dental Helpline and Urgent Care Dental Services within NHS BNSSG ICB. The Dental Helpline provider is required to deliver a range of urgent dental care services to patients, which are offered outside of regular practice hours, typically evenings, weekends, and public holidays. These services are designed to provide patients with access to treatment for dental emergencies such as severe pain, swelling, trauma, or uncontrolled bleeding when routine dental practices The variation and extension to Contract are non recurrent and time limited to a maximum of 10 calendar months. However, please note, that it is the Commissioner's/ICB's intention to undertake a competitive tender, during the period of extension. The Commissioner considers that the modifications are permitted by Regulation 13(1)(d) of the Provider Selection Regime (PSR) (2023), where the modification is attributable to a decision of the authority, the modification does not render the contracts materially different in character. This notice has been published in line with Regulation 13(4)(c) and Schedule 12 of the Provider Selection Regime (2023).",
                "contractPeriod": {
                    "durationInDays": 2340
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKK11"
                    }
                ],
                "relatedLot": "1"
            }
        ]
    },
    "awards": [
        {
            "id": "072366-2025-n/a-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH-05174987",
                    "name": "HUC South West Limited"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-166143",
            "name": "BNSSG ICB",
            "identifier": {
                "legalName": "BNSSG ICB",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "locality": "Bristol",
                "region": "UKK11",
                "postalCode": "BS1 3NX",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "scwcsu.procurement@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.bnssg.icb.nhs.uk"
            }
        },
        {
            "id": "GB-COH-05174987",
            "name": "HUC South West Limited",
            "identifier": {
                "legalName": "HUC South West Limited",
                "id": "05174987",
                "scheme": "GB-COH"
            },
            "address": {
                "locality": "Welwyn Garden City",
                "region": "UKH23",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-137772",
            "name": "BNSSG ICB",
            "identifier": {
                "legalName": "BNSSG ICB"
            },
            "address": {
                "locality": "Bristol",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-166143",
        "name": "BNSSG ICB"
    },
    "contracts": [
        {
            "id": "072366-2025-n/a-1",
            "awardID": "072366-2025-n/a-1",
            "status": "active",
            "value": {
                "amount": 174706.67,
                "currency": "GBP"
            },
            "dateSigned": "2025-09-30T00:00:00+01:00",
            "period": {
                "durationInDays": 300
            },
            "items": [
                {
                    "id": "1",
                    "classification": {
                        "scheme": "CPV",
                        "id": "85130000",
                        "description": "Dental practice and related services"
                    },
                    "deliveryAddresses": [
                        {
                            "region": "UKK11"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "amendments": [
                {
                    "id": "1",
                    "description": "The annual contract envelope for 2025/26 is PS109,694.00, and the Commissioner seeks to modify this to include a further PS174,706.67 for a non-recurrent period of 10 months from 01 October 2025 to 30 June 2026.",
                    "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: The Commissioner considers that the modifications are permitted by Regulation 13(1)(d) of the Provider Selection Regime (PSR) (2023), where the modification is attributable to a decision of the authority, the modification does not render the contracts materially different in character. This notice has been published in line with Regulation 13(4)(c) and Schedule 12 of the Provider Selection Regime (2023)."
                }
            ]
        }
    ],
    "links": [
        {
            "rel": "prev",
            "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:999999-2099:TEXT:EN:HTML"
        }
    ],
    "language": "en"
}