D3 Tenders | Post Incident Support

Notice Information

Notice Title

Post Incident Support

Notice Description

Scottish Fire and Rescue Service (SFRS) is preparing to retender its Post Incident Support Services contract. This Prior Information Notice (PIN) is being issued to engage with the market early and gather insights from potential suppliers. The aim is to inform the development of the upcoming tender documentation and ensure the specification reflects current capabilities, innovations, and best practices in trauma support and mental health service delivery. The service provides specialist support to SFRS staff who have been exposed to traumatic incidents in the course of their duties. It complements SFRS's internal Post Incident Support Policy (PISP), which outlines a referral pathway for affected staff. Historically, the service has focused on operational personnel, but the scope will be expanded to include support staff and preventative mental health interventions. SFRS is particularly interested in understanding: - Supplier capability to deliver trauma support and mental health awareness training - Geographic coverage across all regions of Scotland, including remote and rural areas - Digital tools and innovations that enhance service delivery and accessibility - Risk management, business continuity, and safeguarding practices - Qualifications and experience of clinical staff - specific to trauma support and therapies - Contract management and performance monitoring approaches

Lot Information

Lot 1

The Scottish Fire and Rescue Service (SFRS) intends to establish a contract for the provision of Post-Incident Support Services to safeguard the psychological health and wellbeing of staff exposed to potentially traumatic events during operational duties. This service will form a critical component of SFRS's Health, Safety and Wellbeing Policy and Mental Health Strategy. Scope of Services: Early Identification and Assessment: Screening staff following critical incidents using agreed questionnaires. Clinical assessment for those identified as at risk. Treatment Provision: Delivery of evidence-based psychological interventions tailored to individual needs. Provision of initial, interim, and summary reports to SFRS Health and Wellbeing Department. Ongoing monitoring of treatment outcomes and cumulative exposure impacts. Psychological Resilience and Education: Development of health education packages to promote resilience and self-support strategies. Training and support for Wellbeing Champions, including accreditation opportunities in areas such as Psychological First Aid, mental health awareness, and suicide prevention. Psychological First Aid (PFA): Collaboration with SFRS to embed PFA principles and good practice across the organisation. Support managers in responding to staff affected by traumatic events. Partnership Working: Engagement with internal and external partners (e.g., counselling providers, NHS specialists, charities). Development of bespoke welfare responses during major or extended incidents. Service Delivery Requirements: Nationwide coverage across Scotland, ensuring equal access for all staff regardless of location. Access to a multidisciplinary team of qualified clinicians (psychologists, psychological therapists, psychiatrists). Responses to this PIN will help shape the final tender specification, technical questions, and selection criteria. Suppliers are invited to respond to the attached questionnaire, which covers the areas outlined above. Please note that this PIN is not a call for competition and does not commit SFRS to any procurement process at this stage. Responses should be emailed to flexibleprocurement@scotland-excel.org.uk by 5:00 PM on 20th November 2025. Additional information: Scotland Excel (SXL) will be acting on behalf of Scottish Fire and Rescue Service (SFRS) in the execution of this procurement exercise but will not be party to the contract or the management of the contract throughout its lifetime.

Notice Details

Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-05ddd6
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/072460-2025
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: Planning Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: Not specified
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions: 85 - Health and social work services
CPV Codes: 85121270 - Psychiatrist or psychologist services

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 10 Nov 20253 weeks ago
Submission Deadline: Not specified
Future Notice Date: 8 Dec 20252 days to go
Award Date: Not specified
Contract Period: Not specified - Not specified
Recurrence: Not specified

Notice Status

Tender Status: Planned
Lots Status: Planned
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer: SCOTTISH FIRE AND RESCUE SERVICE
Contact Name: Not specified
Contact Email: flexibleprocurement@scotland-excel.org.uk
Contact Phone: +44 1416464637

Buyer Location

Locality: CAMBUSLANG
Postcode: G72 7NA
Post Town: Glasgow
Country: Scotland
Major Region (ITL 1): TLM Scotland
Basic Region (ITL 2): TLM9 Southern Scotland
Small Region (ITL 3): TLM95 South Lanarkshire
Delivery Location: TLM Scotland
Local Authority: South Lanarkshire
Electoral Ward: Cambuslang East
Westminster Constituency: Rutherglen

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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