Award

Non Emergency Patient Transport Service

NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

AwardUpdate

10 Nov 2025 at 15:52

Summary of the contracting process

The procurement process involves the NHS Norfolk and Waveney Integrated Care Board as the buying organisation, seeking services in the health care industry, specifically under the title "Non Emergency Patient Transport Service." The contract falls under the CPV category for ambulance services, with modifications approved on 30th September 2025. The contract period remains unchanged from 1st October 2024 to 30th September 2031, covering regions UKH14, UKH15, UKH16, and UKH17. This notice represents a contract modification rather than a new tender, under the Provider Selection Regime (PSR), and specifically excludes the 2024 Procurement Act Regulations. The procurement method follows a Provider Selection Regime process, with key awards status currently active and involving Health Transportation Group UK Ltd as the supplier.

This contract modification presents significant opportunities for businesses specialising in non-emergency medical transportation services. Companies with capabilities to adapt to fluctuating demand in patient volumes and cost structures will find this contract appealing, as it involves a Cost Uplift Factor for the year 2025/26. Large-scale service providers with existing infrastructure in the East of England regions, especially those familiar with NHS operational frameworks, will be particularly well-suited to benefit from this procurement. Prospective suppliers can utilise this contract to establish or further consolidate their footprint in the healthcare transport sector, given the contract's extension potential up to 2031.

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Notice Title

Non Emergency Patient Transport Service

Notice Description

Lot Information

Lot 1

A modification to uplift the contract value by the agreed Cost Uplift Factor for 2025/26. Value - PS10,520,703.32 There is no change to the duration of the contract, which remains 1 October 2024 to 30 September 2031 (inclusive of an optional 2 year extension)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ddfb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072516-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85143000 - Ambulance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£77,844,531 £10M-£100M

Notice Dates

Publication Date
10 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Sep 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH14 Suffolk CC, TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

HEALTH TRANSPORTATION GROUP

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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