Planning

Rough Sleeping - Homes Off the Streets

GREATER LONDON AUTHORITY (GLA)

This public procurement record has 1 release in its history.

Planning

10 Nov 2025 at 16:36

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Greater London Authority (GLA) is initiating a procurement process focused on providing support and accommodation services for individuals at risk of or experiencing rough sleeping in London. This initiative, titled "Rough Sleeping - Homes Off the Streets," aligns with the industry's health and social work services category. The procurement process is currently at the Planning stage, with a market engagement questionnaire available for input from stakeholders until 5th December 2025. The GLA, located in London, aims to commence the reassigned services by October 2026, with an emphasis on preventive and sustainable rehousing outcomes to achieve the Mayor's Rough Sleeping Plan of Action by 2030.

This contract presents significant opportunities for businesses in the social work and housing sectors, particularly those experienced in providing comprehensive support and accommodation services. Organisations focusing on innovative solutions for rough sleeping prevention, sustainable housing, and strategic service delivery will find this procurement a suitable growth avenue. Small and Medium-sized Enterprises (SMEs) and Voluntary, Community, and Social Enterprises (VCSEs) with the capability to collaborate in a strategic framework are well-positioned to partake. The project's value, strategic approach, and alignment with high-performance service innovation offer competitive advantages for businesses aiming to enhance their social impact and expand operations in the sector.

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Notice Information

Notice Title

Rough Sleeping - Homes Off the Streets

Notice Description

The Greater London Authority (GLA) is preparing to procure and re-commission support and accommodation services for people at risk of, or experiencing, rough sleeping in London. This recommissioning process presents a vital opportunity to reshape the future of rough sleeping services to achieve the Mayor's Rough Sleeping Plan of Action (https://www.london.gov.uk/programmes-strategies/housing-and-land/mayors-priorities-londons-housing-and-land/homelessness/rough-sleeping/mayors-rough-sleeping-plan-action) with the ambitious goal of ending rough sleeping in London by 2030. We are seeking to transform service delivery models to enable rough sleeping prevention alongside targeted and sustainable routes off the streets. The services within scope of this procurement activity are detailed below: Clearing House The Clearing House is a pan-London coordination service for a partnership of landlords, floating support services (also commissioned by the GLA - see Tenancy Sustainment Teams below), and rough sleeping services. This partnership facilitates access for people with a history of rough sleeping to over 3,700 one-bed social homes in the capital, with floating support. Tenancy Sustainment Teams The Tenancy Sustainment Team (TST) is a pan-London floating support service which provides floating support to tenants of homes in the Clearing House scheme. Currently the TST has three main aims: to support tenants to sustain their tenancy, to facilitate access to employment training and education (ETE) opportunities, and to support positive move-on from the scheme when it is no longer needed. Rapid Response Outreach Team The Rapid Response Outreach Team is an outreach service across 26 London boroughs (Barnet, Enfield, Haringey, Islington, Hackney, Barking & Dagenham, Havering, Newham, Redbridge, Waltham Forest, Bexley, Bromley, Greenwich, Lambeth, Lewisham, Southwark, Croydon, Merton, Sutton, Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow and Kensington & Chelsea) which currently focuses on rapidly responding to StreetLink referrals for people sleeping rough and providing a consistent response across London to find people as quickly as possible. This service provides rapid outreach to people via StreetLink alerts. The service undertakes on-street assessment with those people it meets and uploads this information on Combined Homelessness and Information Network (CHAIN). Wherever possible, seeks to find an immediate route off the street for that person or pass the case to the local outreach team if no option is available on the night. London Navigator Team The London Navigator Team is a pan-London service which aims to support people with the longest histories of rough sleeping to leave the streets for good. The 'Target Priority Group' (TPG) is a cohort of over 900 people with extensive rough sleeping histories and often with multiple support needs. The London Navigator Team supports a large caseload of TPG clients (currently over 200), usually those without a clear local connection to any one London borough and/or whose cases are particularly complex, requiring specialist and high support work. Specialist Service for Non-UK nationals This service, currently delivered as the Migrant Accommodation Pathways Support service (MAPS), is a Pan-London service working to identify routes into suitable and sustainable accommodation for migrants sleeping rough, or at risk of sleeping rough, in London. The service aims to complement and enhance existing services supporting this cohort by providing specialist holistic advice, culturally competent support, casework and signposting directly to migrants or through second tier advice and capacity building to other services supporting migrants. Approach Given the scale and complexity of the services within this programme, the GLA is adopting a strategic approach to recommissioning by considering the services collectively, including their fit with local housing and support pathways. The future delivery models will be shaped through engagement with the market through a questionnaire (https://forms.office.com/e/iTdQ0kF7Fc) alongside research and insight on optimising service pathways and outcomes in partnership with wider stakeholders, including people with lived experience as well as public services and voluntary sector organisations whose services impact people's experiences of homelessness and rough sleeping.

Planning Information

Preliminary Market Engagement Questionnaire To engage providers of Rough Sleeping (RS) and Homes Off the Streets services (HOTS) and seek their input on: Innovations to support preventative and sustainable re-housing outcomes; Challenges and opportunities within the operating environment to achieve high performing services and maximise efficiencies; Technology or partnership approaches that could enhance reach, responsiveness, or quality. A RS-HOTS prospectus should be obtained and read before responding to the questionnaire. The prospectus can be obtained by emailing SOCIALIMPACTINITIATIVES@tfl.gov.uk. If you have insights, experience, or proposals that could inform the design of future services, please complete our questionnaire https://forms.office.com/e/iTdQ0kF7Fc. This will be available from 9 am on Tuesday 11th November until 17:00 on Tuesday 2nd December If you experience any issues accessing or completing the form, or have specific questions about the engagement process, please contact us via email at: SOCIALIMPACTINITIATIVES@tfl.gov.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05de10
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072545-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£66,816,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
23 Mar 20264 weeks to go
Award Date
Not specified
Contract Period
30 Sep 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GREATER LONDON AUTHORITY (GLA)
Contact Name
Not specified
Contact Email
bsfaribaadministration@tfl.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E16 1ZE
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London
Local Authority
Newham
Electoral Ward
Royal Victoria
Westminster Constituency
West Ham and Beckton

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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