This public procurement record has 5 releases in its history.

Award

25 Sep 2026 at 16:32

Award

24 Apr 2026 at 15:40

TenderUpdate

17 Dec 2025 at 11:09

TenderUpdate

09 Dec 2025 at 16:31

Tender

12 Nov 2025 at 10:10

Summary of the contracting process

NHS North East London Integrated Care Board procured an Individual Placement and Support service for people with severe and complex mental illness. The provider supports people to retain existing jobs and find paid employment, recover from mental illness, build social connections and support networks, improve financial independence, and promote health and wellbeing. This is a community health and employment-support service, delivered in London. The requirement was for a single provider, rather than separate providers for different lots.

The procurement is complete and was awarded to Working Well Trust. The award was made on 27 March 2026, and the contract was signed on 15 June 2026. Its value is £2,453,956. The contract runs from 1 July 2026 to 30 June 2028, with options to extend by up to two further years at the authority’s discretion. The buyer used an open procedure. Four bids were received. Bids were assessed on quality, weighted at 70%, and price, weighted at 30%. The submission deadline was 31 December 2025, following an extension. The contract sets quarterly measures for access, job outcomes and caseload sizes.

For suppliers considering comparable work for this buyer, the award demonstrates demand for an integrated employment-support service combining individual placement and support with mental-health recovery, job retention and routes into paid work. A credible provider would need to support people with severe and complex mental illness while building relationships that help sustain employment, social connections and wellbeing. The outcome also points to the importance of managing access, job outcomes and caseloads, with performance tracked regularly. The competition attracted four bids and was open to small and medium-sized businesses and voluntary, community and social enterprises. This is a substantial, single-provider service, so relevant delivery experience, sufficient staffing and the ability to evidence service quality and outcomes would be important strengths.

How relevant is this notice?

Notice Information

Notice Title

NHS North East London ICB Independent Placement Service

Notice Description

NHS North-East London ICB has completed a procurement process to appoint a single provider to deliver Individual Placement and Support Service. The service aims to support people with severe and complex mental health illness retain existing employment and achieve new paid employment, Recover more rapidly and effectively from their mental illness, Build Social Connections and support networks, Gain Financial independence, Improve their general health and wellbeing. Note that lifetime contract value is PS2,453,956. The contract term is for 2 years, with an extension of up to one year, and a further year (both at the discretion of the Authority) (2+1+1).

Lot Information

Lot 1

Renewal: Initial 2 year contract with the option to extend for a further 2 year period.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05df3c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091170-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

85323000 - Community health services

Notice Value(s)

Tender Value
£2,468,400 £1M-£10M
Lots Value
£2,468,400 £1M-£10M
Awards Value
£2,453,956 £1M-£10M
Contracts Value
£2,453,956 £1M-£10M

Notice Dates

Publication Date
25 Sep 20261 months ago
Submission Deadline
31 Dec 2025Expired
Future Notice Date
Not specified
Award Date
27 Mar 20267 months ago
Contract Period
1 Jul 2026 - 30 Jun 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS North East London Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E15 1DA
Postcode Area
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London

Local Authority
Newham
Electoral Ward
Stratford
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

Working Well Trust

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...