Planning

Electronic Payment and Income Systems

PLYMOUTH COMMUNITY HOMES LIMITED

This public procurement record has 1 release in its history.

Planning

14 Nov 2025 at 14:31

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

This public procurement process is initiated by Plymouth Community Homes Limited, a sub-central government public authority located in Plymouth, United Kingdom. The procurement is currently in the planning stage and is focused on acquiring Electronic Payment and Income Systems. The initiative falls within the services category, specifically financial consultancy and transaction processing services. Key dates include a scheduled engagement milestone for expressions of interest by 1st December 2025. The procurement will lead to a contract expected to start on 9th November 2026 and potentially extend until 2032, with an estimated value of £1.2 million.

This tender provides an excellent opportunity for businesses specialising in financial technology and transaction systems to offer their innovations and solutions. With the focus on card payments, direct debits, and income management systems, companies offering PCI compliant solutions, payment processing, and integration capabilities with housing management systems will be particularly well-suited. Additionally, the preliminary market engagement phase invites input from suppliers, allowing companies to showcase their developments and tailor offerings to meet the specific requirements of Plymouth Community Homes and its customers. Small and medium-sized enterprises are encouraged to participate, making this a fertile ground for business growth and establishing long-term partnerships.

How relevant is this notice?

Notice Information

Notice Title

Electronic Payment and Income Systems

Notice Description

Plymouth Community Homes (PCH) currently provides payment systems to customers with a well known product suite. Ahead of the full procurement process PCH wish to undertake pre-market engagement to explore supplier options and services available. Initial early engagement with suppliers may be followed by a virtual demonstration to stakeholders from the wider user group. The high-level requirements are split across 4 main areas, listed below. PCH are interested to hear of any developments within each area over the last 5 years, that could provide benefit to PCH and our customers 1) Card Payments: PCI Compliant in person, automated and agent handled payments, in person mobile payments and online payments. 2) Direct Debits: Direct debit collections over multiple collection days/periods. Direct debit payment confirmation/failure of Friday collections is required on Saturday to ensure the accurate calculation or rent balances within our Housing Management system. 3) Post Office and Paypoint Systems: Provision for customers to make payments via barcodes or payment cards. Options around provision of cards for these customers or alternatives. 4) Income Management System: Ability to centrally view and process all payments, including payments received outside of the supplier product suite. The system must provide the ability to export to PCH back-office systems, including the NEC Housing Management System and Open Accounts finance system. Innovative offerings for other complimentary services or substitute methods of delivery are welcome. The existing contract expires in November 2026 and we are looking to enter into a 4 + 2 year contract at an estimated value of PS1.2 million

Planning Information

Expressions of Interest should be emailed to Procurement@pch.co.uk Virtual early engagement with suppliers will take place and a virtual demonstration to stakeholders from the wider user group may be requested

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e199
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074034-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66170000 - Financial consultancy, financial transaction processing and clearing-house services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Nov 20252 weeks ago
Submission Deadline
Not specified
Future Notice Date
1 Dec 2025Expired
Award Date
Not specified
Contract Period
9 Nov 2026 - 8 Nov 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PLYMOUTH COMMUNITY HOMES LIMITED
Contact Name
Not specified
Contact Email
procurement@pch.co.uk
Contact Phone
Not specified

Buyer Location

Locality
PLYMOUTH
Postcode
PL6 5DH
Post Town
Plymouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK41 Plymouth
Delivery Location
TLK41 Plymouth
Local Authority
Plymouth
Electoral Ward
Budshead
Westminster Constituency
Plymouth Moor View

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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