Tender

NENC061 Safe Haven Support Service Tees Valley

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

Tender

01 Apr 2026 at 09:23

Planning

17 Nov 2025 at 08:42

Summary of the contracting process

The NHS North East and North Cumbria Integrated Care Board is inviting tenders for the provision of Safe Haven Support Service in the Tees Valley area. This contract opportunity, under NHS Standard Contract 26/27 and its subsequent revisions, involves guidance and counselling services, classified under CPV code 85312300. The procurement process is currently in the tender stage, with crucial dates including the tender submission deadline at 12 noon on 27 April 2026 and an anticipated contract commencement on 1 November 2026 for an initial period of 4 years, extendable by 12 months. Located in Sunderland, the ICB is utilising an open procedure for this service-based procurement, leveraging electronic communication through the Atamis portal.

This tender presents significant growth opportunities for businesses specialising in counselling and support services, particularly those keen to establish or expand their presence within the Tees Valley region. Suitable candidates for this project include SMEs and VCSEs, with the procurement designed to accommodate the objectives of the Public Services (Social Value) Act 2012, enhancing economic, social, and environmental well-being. The single-stage competitive tendering procedure provides a platform for businesses with a focus on quality and non-financial criteria, fostering an environment conducive to service excellence. Prospective bidders with the aptitude for delivering high-quality support services are encouraged to participate in this opportunity, facilitated by the user-friendly Central Digital Platform for tender submission and compliance with the Procurement Act 2023.

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Notice Title

NENC061 Safe Haven Support Service Tees Valley

Notice Description

NHS North East and North Cumbria Integrated Care Board (NENC ICB) (the Contracting Authority), are undertaking a procurement to commission Safe Haven Support Service under NHS Standard Contract 26/27 and any subsequent revisions within the Tees Valley area. The contract term is for an initial period of 4 years commencing on 01 November 2026, with an option to extend for a further 12 months at the discretion of the Contracting Authority and subject to satisfactory contractual and financial performance. The closing date for submission of tenders is by 12 noon 27 April 2026. Additional information Firstly, the "Transfer of Undertakings (Protection of Employment) Regulations 2006" as amended by the "Collective Redundancies and Transfer of Undertaking (Protection of Employment) (Amendment) Regulation 2014" (TUPE) may apply to this contract. However, Bidders are advised to obtain their own legal advice and carry out due diligence including the New Fair Deal non-statutory policy setting out how pensions issues are to be dealt with when staff are compulsorily transferred from the public sector to independent providers delivering public services.] NENC ICB is utilising an electronic tendering tool to manage this procurement and communicate with potential bidders. Accordingly, there will be no hard copy documents issued to potential bidders and all communications with NENC ICB, including bid submissions, will be conducted via the Atamis portal at: https://health-family.force.com/s/Welcome. It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. Should bidders have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via: Support-health@Atamis.co.uk or phone number 02922 809277 The helpdesk is open Monday - Friday between 08.00 am - 06.00 pm Tender documentation will be available on the e-tendering site from 01 April 2026 Legal, economic, financial, and technical information Conditions for participation Objective rules and criteria for participation Under the Public Services (Social Value) Act 2012, Contracting Authorities must consider: (a) How what is proposed to be procured might improve the economic, social, and environmental well-being of the area where they exercise their functions; and (b) How, in conducting the process of procurement, they might act with a view to securing that improvement. Accordingly, the subject matter of the contract has been scoped to take into account the priorities of the Contracting Authority relating to "economic, social, and environmental well-being". The Central Digital Platform (CDP) is an online resource incorporating Find a Tender Service (FTS) which will make it easier for suppliers to find and bid for contract opportunities. It is the place where all the regulated public procurement notices are published and supplier information is stored and updated for inclusion within bid opportunities. To take part in this bid opportunity you will need to register on FTS. It is the supplier's responsibility to ensure that the data they are sharing is accurate. This will include the need to complete basic information on the supplier information, declare it is correct and generate a share code or download a file of their information. The supplier will need to submit this share code or file in the way that was determined by the buyer in the tender notice or tender documents. If you have previously registered on Find a Tender Service you will need to re-register and enter your organisation information at https://www.gov.uk/find-tender. Suppliers will always need to complete their bids in the form and manner required by the contracting authority. A single stage competitive tendering procedure in accordance with both Section 20 and Section 9 (Light Touch Services) of the Procurement Act 2023 will be followed for this above threshold Light Touch Service procurement.

Lot Information

Lot 1

Renewal: Option to extend for a further 12 months, subject to satisfactory financial and contractual performance and at the discretion of the Contracting Authority.

Planning Information

To register an interest in responding to this market engagement exercise and obtain a copy of the Request for Information documentation please go to the e-tender portal: https://health-family.force.com/s/Welcome. Please note that the deadline for RFI responses is 12 noon on Friday 28 November 2025. Please note that all communications and RFI submissions will be conducted via the Atamis e-tender portal only. It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. Should bidders have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via: Phone number 02922 809277 and by email at support-health@atamis.co.uk The helpdesk is open Monday - Friday between 9am - 5.30pm RFI documentation will be available on the e-tendering site from 17 November 2025.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e210
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030166-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
£1,670,000 £1M-£10M
Lots Value
£1,670,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Apr 20261 weeks ago
Submission Deadline
27 Apr 20262 weeks to go
Future Notice Date
28 Nov 2025Expired
Award Date
Not specified
Contract Period
1 Nov 2026 - 31 Oct 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SUNDERLAND
Postcode
SR5 3XB
Post Town
Sunderland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
TLC1 Tees Valley and Durham

Local Authority
Sunderland
Electoral Ward
Castle
Westminster Constituency
Washington and Gateshead South

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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