Award

Connect to Work CRM

KENT COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

18 Nov 2025 at 10:33

UK7 - Contract Details Notice
Summary of the contracting process

The procurement process led by Kent County Council involves the "Connect to Work CRM" project, a Department for Work and Pensions grant-funded initiative aimed at supporting employment for individuals facing various challenges, including disabilities and health conditions. The project falls under the industry category of Software Package and Information Systems and is located in the South East region of England, specifically Kent and Medway. The procurement stage is complete, with the contract actively awarded as of 20 September 2025. The procurement method used was direct, without competition, as it was below the threshold for requiring one. The contract period runs from 1 October 2025 to 30 September 2028, with an option for a one-year renewal.

This tender offers business opportunities in the provision of a robust software package and management information system to aid the employment program. Companies with expertise in software development, particularly those capable of providing tailored CRM solutions, are well-suited for such projects. SMEs like APTEM LTD, which secured this contract, can find growth opportunities by demonstrating their capability to meet complex and socially impactful projects. Businesses interested in similar contracts should consider showcasing their expertise in addressing the specific needs of vulnerable job seekers to achieve successful employment outcomes.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Connect to Work CRM

Notice Description

The connect 2 work project is a Department for Work and Pensions grant funded programme for which KCC is acting as the Accountable Body for Kent and Medway. The programme will support 9119 participants who voluntarily register for support though 2 models of Supported Employment. They will receive 1-2-1 help in finding and retaining employment despite the barrier they are facing, for 75% of the participants this will be a disability, long term health condition, or one of a list of barriers which are eligible. A further 25% of the programme is allocated to support those with learning disabilities and neurodiversity. The system must support the collection of Management Information (MI) for the Connect to Work program.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e30d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074654-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£200,000 £100K-£500K

Notice Dates

Publication Date
18 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Sep 20255 months ago
Contract Period
30 Sep 2025 - 30 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
KENT COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MAIDSTONE
Postcode
ME14 1XQ
Post Town
Rochester
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
Not specified
Local Authority
Maidstone
Electoral Ward
Penenden Heath
Westminster Constituency
Maidstone and Malling

Supplier Information

Number of Suppliers
1
Supplier Name

APTEM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05e30d-2025-11-18T10:33:18Z",
    "date": "2025-11-18T10:33:18Z",
    "ocid": "ocds-h6vhtk-05e30d",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PLDL-8938-YGYW",
            "name": "Kent County Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PLDL-8938-YGYW"
            },
            "address": {
                "streetAddress": "County Hall",
                "locality": "Maidstone",
                "postalCode": "ME14 1XQ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ45"
            },
            "contactPoint": {
                "email": "sourcingsupportteam@kent.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.kent.gov.uk/",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-06824227",
            "name": "APTEM LTD",
            "identifier": {
                "scheme": "GB-COH",
                "id": "06824227"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PHLR-1327-ZMGT"
                }
            ],
            "address": {
                "streetAddress": "3 Harmood Grove",
                "locality": "London",
                "postalCode": "NW1 8DH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI31"
            },
            "contactPoint": {
                "email": "enquiries@aptem.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.aptem.co.uk/",
                "scale": "sme",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PLDL-8938-YGYW",
        "name": "Kent County Council"
    },
    "tender": {
        "id": "D064PC",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Connect to Work CRM",
        "description": "The connect 2 work project is a Department for Work and Pensions grant funded programme for which KCC is acting as the Accountable Body for Kent and Medway. The programme will support 9119 participants who voluntarily register for support though 2 models of Supported Employment. They will receive 1-2-1 help in finding and retaining employment despite the barrier they are facing, for 75% of the participants this will be a disability, long term health condition, or one of a list of barriers which are eligible. A further 25% of the programme is allocated to support those with learning disabilities and neurodiversity. The system must support the collection of Management Information (MI) for the Connect to Work program.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Below threshold - without competition",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "mainProcurementCategory": "goods",
            "suppliers": [
                {
                    "id": "GB-COH-06824227",
                    "name": "APTEM LTD"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "48000000",
                            "description": "Software package and information systems"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKJ",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "status": "active",
            "period": {
                "startDate": "2025-10-01T00:00:00+01:00",
                "endDate": "2028-09-30T23:59:59+01:00",
                "maxExtentDate": "2029-09-30T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "One 12 month extension"
            },
            "value": {
                "amountGross": 200000,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2025-09-20T00:00:00+01:00",
            "documents": [
                {
                    "id": "074654-2025",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/074654-2025",
                    "datePublished": "2025-11-18T10:33:18Z",
                    "format": "text/html"
                }
            ]
        }
    ],
    "language": "en"
}