This public procurement record has 5 releases in its history.

Award

02 Sep 2026 at 15:14

TenderUpdate

26 Jan 2026 at 11:38

TenderUpdate

22 Jan 2026 at 08:46

Tender

22 Jan 2026 at 08:32

Planning

19 Nov 2025 at 11:27

Summary of the contracting process

Dacorum Borough Council procured the operation and delivery of The Elms Temporary Accommodation and Support Service in Hemel Hempstead. The service provides accommodation and support for single homeless adults, including emergency residents and people requiring longer-term accommodation. It is a social work service with accommodation (CPV 85311000), delivered under a concession-style operating model. The provider is expected to run the accommodation and support service, generating income mainly through Housing Benefit, resident contributions and eligible service charges. The Council retains responsibility for statutory property compliance, major works and utilities. The opportunity is suitable for voluntary, community and social enterprise organisations, and concerns one service location and one lot.

The procurement is complete and DENS Limited was selected as the supplier on 1 September 2026; the award remained subject to a standstill period ending 11 September 2026. The award value is £18,000,000 gross. The contract is due to run from 10 November 2026 to 9 November 2031, with an option to extend for a further five years to 9 November 2036. It used an open competitive flexible procedure under the Procurement Act 2023 and was evaluated as the most economically advantageous tender. Quality carried 70% and commercial or financial considerations 30%. Five bids were received, with one reaching the final stage; the sole final-stage bid was from a VCSE. The contract is above threshold.

This award indicates established demand from Dacorum Borough Council for a specialist provider able to operate temporary accommodation and deliver housing-related support to single homeless adults. A credible competitor would need practical experience managing residents with differing needs, including emergency placements and longer-term stays, and the operational capacity to run an accommodation-based service consistently. The concession model makes financial and income-management capability important: providers need to understand Housing Benefit, resident contributions and eligible service charges rather than rely on a fixed Council fee. Organisations with voluntary, community or social enterprise credentials are well aligned with the stated suitability. Property compliance, major works and utilities remain with the Council, allowing the provider to focus on service operation and resident support.

How relevant is this notice?

Notice Information

Notice Title

DBC (SLR) The Elms - Temporary Accommodation & Support Service

Notice Description

Invitation to Tender for the provision of the Elms Temporary Accommodation & Support Service. The contract relates to the operation and delivery of accommodation and support services at The Elms, Hemel Hempstead, for single homeless adults, including emergency and longer-term residents. The procurement is being conducted by Dacorum Borough Council using the Competitive Flexible Procedure in accordance with the Procurement Act 2023. The service is to be delivered under a concession-style operating model, with the Provider generating income primarily through Housing Benefit, resident contributions and eligible service charges. The Council does not pay a fixed contract fee and retains responsibility for statutory property compliance, major works and utilities, as set out in the Invitation to Tender documentation. The contract will commence on 1 November 2026, following a mobilisation period, and will be awarded on the basis of the Most Economically Advantageous Tender (MEAT).

Lot Information

Lot 1

Renewal: Contract extension will be solely down to the client and performance of the service provider.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e42e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083135-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85311000 - Social work services with accommodation

Notice Value(s)

Tender Value
£15,000,000 £10M-£100M
Lots Value
£15,000,000 £10M-£100M
Awards Value
£18,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Sep 20261 months ago
Submission Deadline
5 Mar 2026Expired
Future Notice Date
19 Dec 2025Expired
Award Date
1 Sep 20261 months ago
Contract Period
10 Nov 2026 - 9 Nov 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Dacorum Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEMEL HEMPSTEAD
Postcode
HP1 1DN
Postcode Area
Hemel Hempstead
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
TLH23 Hertfordshire CC

Local Authority
Dacorum
Electoral Ward
Hemel Hempstead Town
Westminster Constituency
Hemel Hempstead

Supplier Information

Number of Suppliers
1
Supplier Name

DENS Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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