Tender

Provision of stray dogs service in H&F

LONDON BOROUGH OF HAMMERSMITH AND FUHAM

This public procurement record has 1 release in its history.

Tender

19 Nov 2025 at 14:10

UK4 - Tender Notice
Summary of the contracting process

The London Borough of Hammersmith and Fulham is actively seeking tenders for the provision of a stray dogs service across the borough. This procurement process, categorised under ‘other community, social and personal services’, is currently in the tender stage, with a submission deadline set for 19th December 2025. The contract will commence on 1st May 2026 and run through 30th April 2028, with potential extensions up to April 2030. Business entities are invited to submit their tenders via an open competition, accessible through the specified tender portal. The estimated contract value is set at £120,000 net annually, with gross provisions up to £144,000.

This tender presents significant growth opportunities for businesses experienced in providing animal control and welfare services, particularly in urban settings. Companies with expertise in handling, kennelling, and caring for stray animals, alongside proficiency in customer service and complaint resolution, will find this contract lucrative. The contract will be awarded based on a combination of quality and price, with a heavier emphasis on quality, accounting for 60% of the assessment. This process is ideal for firms that can demonstrate high standards of animal welfare, compliance with legislation, and added-value services such as microchipping and promotion, ensuring comprehensive community service within the London borough.

How relevant is this notice?

Notice Information

Notice Title

Provision of stray dogs service in H&F

Notice Description

Procurement for the provision of a comprehensive stray dog service between 01/05/2026 - 30/04/2028, with the option of two additional discretionary one year extensions until 30/04/2030. The service includes collection of stray dogs reported within the borough in accordance with all relevant legislation and statutory duties, kennelling and care to meet welfare standards and legal requirements, and ensuring staff are suitably trained and equipped for safe handling of dogs. The provider must maintain effective communication with the Council, including escalation of urgent cases, provision of updates on dogs in care, access to the stray dog register, and submission of performance reports. High-quality customer service for residents and callers is required, including fee collection, complaint resolution, and ensuring accessibility. Added-value services such as microchipping advice, promotional materials, and support for owners of lost dogs are encouraged. Services must comply with the Council's Service Specification and all statutory obligations, with kennelling facilities meeting welfare standards and licensing requirements. Timely reporting and adherence to agreed service levels are essential throughout the contract period. Estimated annual volumes will be provided in the tender documents.

Lot Information

Lot 1

Renewal: The Authority is entitled, at its absolute discretion, to extend the contract for up to 2 further 12 month periods. This, in essence, takes the maximum contract duration to 48 months. If the Authority wishes to exercise this right, they shall serve on the supplier a notice of not less than 3 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e47d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075265-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98000000 - Other community, social and personal services

98380000 - Dog kennel services

Notice Value(s)

Tender Value
£120,000 £100K-£500K
Lots Value
£120,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Nov 20252 weeks ago
Submission Deadline
19 Dec 20252 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Apr 2026 - 30 Apr 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HAMMERSMITH AND FUHAM
Contact Name
Not specified
Contact Email
procurement@lbhf.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
W6 9JU
Post Town
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Local Authority
Hammersmith and Fulham
Electoral Ward
Hammersmith Broadway
Westminster Constituency
Hammersmith and Chiswick

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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