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Homelessness and Social Inclusion Services 2027 - 2030

Basingstoke & Deane Borough Council

This public procurement record has 2 releases in its history.

Tender

19 Oct 2026 at 20:31

UK4 - Tender Notice
Planning

20 Nov 2025 at 14:08

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Basingstoke and Deane Borough Council is procuring housing-related support for people who are homeless or at risk of rough sleeping in Basingstoke. The requirement is divided into two services. Lot 1 covers 24-hour emergency accommodation and waking support at May Place House, an 18-bedroom supported hostel in Basingstoke town centre, for single adults aged 18 and over. Lot 2 combines targeted rough-sleeping outreach and homelessness prevention, with support to help people move away from the streets and management of four move-on bed spaces at Viables Farm Cottages. The cottages are two council-owned houses in the housing pathway. Both services are delivered in the Basingstoke area.

The council has invited offers through an open procedure. Bids are assessed on quality (95%) and cost (5%) for each lot. The clarification deadline is 13 November 2026 at 16:30, and bids must be submitted by 26 November 2026 at 16:00. The planned award decision date is 11 December 2026. Lot 1 is valued at £1,699,228.66 excluding VAT for an initial term from 1 March 2027 to 31 March 2030; Lot 2 is valued at £1,044,289 excluding VAT for an initial term from 1 April 2027 to 31 March 2030. Each lot has two optional one-year extensions, taking its maximum term to 2032. Suppliers may bid for either or both lots.

The opportunity suits providers with experience delivering housing-related support to people facing homelessness, rough sleeping and complex needs. Lot 1 requires the operational capacity to staff an 18-person hostel around the clock with waking support, and to tailor delivery to the diverse needs of single adults. Lot 2 calls for assertive, rapid outreach and practical homelessness-prevention work, including support to move people away from the streets and management of supported move-on accommodation. Small and medium-sized businesses and voluntary, community or social enterprises are considered suitable for both lots. The council’s evaluation places substantially greater weight on the quality of the proposed service than on price, so providers should be able to set out a convincing delivery approach as well as a competitive bid.

How relevant is this notice?

Notice Information

Notice Title

Homelessness and Social Inclusion Services 2027 - 2030

Notice Description

Basingstoke and Deane Borough Council are seeking to procure the provision of housing related support for the most vulnerable homeless people who are rough sleeping or at risk of rough sleeping. Basingstoke and Deane Borough Council proposes to enter into two contract(s): it is intended that Lot 1 May Place commences upon completion of the current refurbishment (contract anticipated to start 1st March 2027) for an initial period of three (3) years and one(1) month, with two (2) annual options to extend available, totalling a maximum period of up to five (5) years and one(1) month with the successful Supplier(s). The contract shall have the same end date as the Lot 2 contract, to allow continued support and partnership between the agreements, hence why the initial term is planned as 3 years and 1 month. Lot 2 has a service commencement date of 1st April 2027, for an initial period of three (3) years, with two (2) annual options to extend available, totalling a maximum period of up to five (5) years with the successful Supplier(s). Whilst the contracts have differing commencement dates, both contracts will end on 31st March 2030 (for the initial period). The Services have been divided into the following work packages (Lots): Lot 1 Delivery of 24/7 Emergency Access Homelessness Accommodation and Support (at May Place House) (PS1,000,260.66 contract value for the initial 3 year and 1 month term) Lot 2 Delivery of Targeted Rough Sleeping Outreach and Homeless Prevention (PS608,000 contract value for the initial 3 year term) All figures that will be listed within the tender are ex VAT.

Lot Information

24/7 Emergency Access Homelessness Accommodation and Support (at May Place House)

The Service will be delivered from May Place House, Basingstoke and Deane Borough Council's primary emergency access short-term accommodation for single people in the borough. May Place House is a supported accommodation setting which is currently undergoing an extensive refurbishment programme, within Basingstoke town centre, providing 18 bedrooms with ensuites and 5 kitchenette areas throughout the building. The operator will be required to deliver 24/7 waking support for up to 18 single service users at any one time and implement a model of service delivery that meets the diverse needs of single people aged 18+ in need of housing related support.

Renewal: Two (2) annual options to extend available, totalling a maximum period of up to five (5) years and one(1) month with the successful Supplier(s)

Targeted Rough Sleeping Outreach and Homeless Prevention

The Council has revised the service brief from previous procurements to place a greater focus on the prevention of rough sleeping and the provision of a rapid, assertive response that supports people to move away from the streets. The Council has also included the support and management of the Viables Farm Cottages which was not included in the previous procurement exercises. 1 & 3 Viable Farm Cottages are two 2-bedroom houses owned by the Council providing low level housing support as part of the housing pathway. The service comprises multiple elements, reflecting the breadth of activity required to effectively prevent and address rough sleeping, including the management and support of 4 move-on bed spaces at Viables Farm Cottages.

Renewal: Two (2) annual options to extend available, totalling a maximum period of up to five (5) years with the successful Supplier(s).

Planning Information

Scope Description Basingstoke and Deane Borough Council (‘the Council’) is in the process of preparing a tender for the Provision of Social Inclusion and Homelessness Services. The Council is publishing this Preliminary Market Engagement Notice to help inform the way it is to structure the tender and provide advanced notice to the market of the impending tender. Overview of the Procurement Objectives The provision of Social Inclusion and Homelessness Services will be procured in three Lots: 1. Emergency Access Homelessness Accommodation and Support at May Place House Hostel * 2. Targeted Rough Sleeping Outreach, Floating and In-Reach Resettlement Support 3. Psychologically Informed Homelessness Support (Homeless Psychology Service). * May Place House will be leased on a Peppercorn Rent, and the successful Provider will deliver a Housing Management Service at the Hostel. • The Emergency Access Homelessness Accommodation and Support - Lot 1 - is an integral part of the Basingstoke Housing Pathway. It should be noted that not all social inclusion services within the pathway are being procured at this time. • The Provider for Lot 1 must be a Registered Social Landlord and able to undertake the housing management of the hostel on behalf of Basingstoke and Deane Borough Council. Tenderers can bid for individual lots, combinations of lots and / or all lots. The scope of the services will include: Lot 1 – Emergency Access Homelessness Accommodation and Support The Emergency Access Homelessness Accommodation and Support Service will be delivered from May Place House, an 18–bed hostel within Basingstoke town centre. The Service will provide intense support to those who are homeless or imminently at risk of street homelessness. Staffing will be available on site 24 hours a day, 7 days a week. Lot 2 - Targeted Rough Sleeping Outreach, Floating and In-Reach Resettlement Support Deliver targeted assertive outreach to assist entrenched rough sleepers (and people with severe and multiple needs at risks of rough sleeping and having high impact) to improve their current situation and prepare to access accommodation services. Deliver floating support to single vulnerable people with housing related support needs who are homeless or at risk of homelessness regardless of tenure, housing status or family structure. Deliver In-reach resettlement support to assist people moving-on from temporary and short- term housing, including those in bed and breakfast accommodation for as long as needed. Lot 3 – Psychologically Informed Homelessness Support (Homeless Psychology Service) Provide a specialist psychological service for people threatened with or experiencing homelessness, who may have history of complex trauma and multiple disadvantages. Working flexibly and collaboratively in community and street-based settings to build trust, assess psychological needs, and deliver creative interventions. Provide a service of peer mentors with lived experience of homelessness and social exclusion to build trust, offer companionship through shared experience, and encourage engagement with external support. Peer mentors will work alongside individuals across the homeless support pathway helping overcome barriers to accessing appropriate support, as well as in a psychologically informed move on accommodation projects. Social Inclusion and Homelessness Information Lot 1 – Emergency Access Homelessness Accommodation and Support May Place House accommodated on average around 62 clients per annum who are homeless or imminently at risk of street homelessness. The average length of stay is around 4 months before moving on to other supported accommodation in the Housing Pathway. Numbers have remained consistent over the last 5 years, showing a steady demand for the service and there is a manageable waiting list held, ensuring voids can be filled swiftly. Lot 2 - Targeted Rough Sleeping Outreach, Floating and In-Reach Resettlement Support The Outreach Service for people sleeping rough provides first point of engagement for those current/former entrenched rough sleepers with complex and multiple needs. In addition to outreach the contract also focuses on ‘in-reach’ specifically looks at the vulnerable transition points when clients are moving on into independent living from supported housing. In 2024/5, there was 137 referrals into these services. Lot 3 – Psychologically Informed Homelessness Support (Homeless Psychology Service) There has been a Homeless Psychology Service in Basingstoke since 2016 providing psychological support to clients throughout the housing pathway. Working specifically with clients who are rough sleeping or in stage1 accommodation. The service has worked with an average caseload of 15 people per month. 80% of intensive work has been conducted in person, in May Place House (stage 1 accommodation) where they have delivered an average of 25 individual sessions per month, with staff benefiting from the onsite presence of clinical psychologists. Since 2022, Peer mentors have supported 98 individuals through 1:1 and drop in work. The main referrals coming from the Camrose Centre, Mary Rose Court and the work with Blackdown and Nova properties. Local Government Review As part of the wider Local Government Review (LGR), the Council is actively engaged in discussions with neighbouring authorities to explore potential opportunities for collaboration, shared services delivery and governance alignment. This engagement is on-going, no formal decisions or agreements have been reached at this stage. Under current LGR proposals, it is possible that Basingstoke and Deane Borough Council will form a new Authority by merging with other neighbouring Authorities. If approved, all the current council services in the area of the new council boundary will be merged to create a new Council. At this time, the Council can only confirm its current demand and scope of requirements. However, this may be subject to change should additional needs arise from other local authorities as part of wider structural reforms. Any tender opportunities and contracts will be structured to allow adjustments in the scope of services and the value of contracts to the Council to respond to change in demand and budgetary constraints, whilst ensuring that services remain efficient and continue to provide value for money. Provisions will be included to adapt to changes in geographical boundaries resulting from any reorganisation. This will ensure that services can be extended or retracted to align with new administrative areas. In the event of reorganisation, contracts will include clauses that allows for assignment of the contract to successor authorities. Any assignment clause is likely to state any contract may be assigned to any new authority that succeeds the original contracting authority. Preliminary Market Engagement Feedback The Council is looking to establish and understand the level of market interest in this opportunity, based on the outline requirements shown above. We would also welcome your feedback to the following questions: • What is your perspective on this proposed model? • Are there any additional details we’ve overlooked? • We believe this model is financially viable and welcome your perspective? • Are there any obstacles preventing you from participating in this tender opportunity? • Would you consider bidding for one and/or multiple Lots and which ones? Total Value (estimated for 3-year contract) Lots Excluding VAT Lot 1 - Emergency Access Homelessness Accommodation and Support £974,000 Lot 2 - Targeted Rough Sleeping Outreach, Floating and In-Reach Resettlement Support £500,000 Lot 3 - Psychologically Informed Homelessness Support (Homeless Psychology Service £350,000 If you are a contractor that would be interested in this opportunity to bid on tender/s for the above Lots, please email procurement@basingstoke.gov.uk before 17.00 on Thursday 18th December 2025. If you are a contractor that wishes to provide additional feedback on the proposed procurement approach this can be submitted via the email above. Contract dates (estimated) Contracts will be awarded for an initial term of 3 years thereafter the Council will have the option to extend the term by a period(s) of 1+ years,1+ years up to a maximum of 5 years. Any period(s) of extension will be at the Council’s sole discretion. All three contracts (Lots) will commence on 1st November 2026. Procedure Procedure Type Competitive flexible procedure description Stage 1 – Initial Selection This stage will focus on shortlisting suppliers that meet the necessary technical, financial, and operational capabilities required for the contract. It aims to reduce the number of bidders to a manageable level through consideration of current experience, capacity, systems, accreditations, financial standing, legal standing, etc. The Council envisages the shortlisting process will have 3 suppliers for each Lot. Stage 2 – Invitation to Tender (ITT) The second stage, shortlisted suppliers will be invited to submit detailed proposals, including price, delivery, methodology and any specific solutions they propose. The Council may also consider the use of interviews, a verification and due diligence basis.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e598
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/098721-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

75123000 - Administrative housing services

85300000 - Social work and related services

98341100 - Accommodation management services

Notice Value(s)

Tender Value
£2,743,517 £1M-£10M
Lots Value
£2,743,517 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Oct 20261 weeks ago
Submission Deadline
26 Nov 20261 months to go
Future Notice Date
1 Apr 2026Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Basingstoke & Deane Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BASINGSTOKE
Postcode
RG21 4AH
Postcode Area
Reading
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ37 North Hampshire
Delivery Location
TLJ3 Hampshire and Isle of Wight
Local Authority
Basingstoke and Deane
Electoral Ward
Eastrop & Grove
Westminster Constituency
Basingstoke

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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