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Heat Networks Metering & Billing

Home Group

This public procurement record has 4 releases in its history.

Award

22 Oct 2026 at 14:50

UK6 - Contract Award Notice
Tender

27 Jul 2026 at 11:38

UK4 - Tender Notice
Planning

26 May 2026 at 11:16

UK1 - Pipeline Notice
Planning

21 Nov 2025 at 08:57

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Home Group Limited procured heat network metering and billing services for its properties. The work covers annual meter reading and billing for heat network units, repair and maintenance of metering equipment, and installation or retrofit of heat meters, solenoid valves and Secure Meters. The service is delivered across England, including the North East, North West, Yorkshire and the Humber, Midlands, East of England, London, South East and South West. This is a service contract focused on operating and maintaining heat network metering systems and billing residents for their heat use.

The procurement used an open procedure and is recorded as complete. Seven bids were received, with five reaching the final stage. SYCOUS LIMITED was selected on 22 October 2026 for an award valued at £492,380.51 excluding VAT (£590,856.61 including VAT). The award is pending, and the recorded contract period runs from 4 December 2026 to 3 December 2028, with options for two one-year extensions, up to 3 December 2030. The tender’s estimated value was £1,000,000 excluding VAT. There was one lot. Evaluation weighted quality at 60% and commercial price at 40%.

This award shows demand from Home Group for a supplier able to manage heat network metering and billing as a combined service across a geographically dispersed housing portfolio. A credible competitor would need to deliver annual meter reading and accurate billing, alongside responsive repair and maintenance of installed equipment, and the capacity to install or retrofit heat meters, solenoid valves and Secure Meters. The requirement favoured a balanced offer: quality carried more weight than commercial price, so evidence of reliable service delivery and sound technical capability would matter alongside competitive pricing. The award was made to an SME, and the lot was marked suitable for SMEs and voluntary, community and social enterprises, indicating that smaller suppliers could compete for this scale of work.

How relevant is this notice?

Notice Information

Notice Title

Heat Networks Metering & Billing

Notice Description

Home Group Limited is looking to procure a heat network Metering and Billing (M&B) provider to undertake the following services: - Annual Metering and Billing of heat network units - Repair & maintenance of heat network metering equipment - Installation/retrofit of heat meters, solenoid valves and Secure Mete

Planning Information

Engagement will be undertaken on an individual organisation basis. In the first instance please get in touch with Home Group procurement and you will directed to those carrying out the engagement. Please note, this is pre-market engagement. Not a formal opportunity.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e5f2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/100049-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

65 - Public utilities

CPV Codes

65500000 - Meter reading service

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
£1,000,000 £1M-£10M
Awards Value
£492,380 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Oct 20265 days ago
Submission Deadline
21 Aug 2026Expired
Future Notice Date
1 Jun 2026Expired
Award Date
22 Oct 20265 days ago
Contract Period
4 Dec 2026 - 3 Dec 2028 2-3 years
Recurrence
2030-07-31

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Home Group
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE
Postcode
NE1 4BX
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

Sycous Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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