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M&E Maintenance at Marlborough House

The Royal Household

This public procurement record has 3 releases in its history.

Award

11 May 2026 at 16:02

UK7 - Contract Details Notice
Award

05 Mar 2026 at 11:49

UK6 - Contract Award Notice
Tender

21 Nov 2025 at 12:05

UK4 - Tender Notice
Summary of the contracting process

The procurement process for the "M&E Maintenance at Marlborough House" was conducted by The Royal Household, based at Buckingham Palace, London. The tender, categorised under repair and maintenance services, utilised an open procedure, reaching the completion stage with Pareto Facilities Management Ltd awarded the contract. Key moments in the procurement timeline included the contract being signed on 18th March 2026, commencing on 22nd March 2026 and projected to end by 21st March 2029, with possibilities for two one-year extensions. The total contract value was set at £1,200,000 GBP. The extensive scope of the contract covers various maintenance tasks essential for the operational efficiency of Marlborough House, located in the heart of London, under a public undertaking framework.

This procurement offers significant growth opportunities, especially for large-scale facilities management companies with expertise in mechanical and electrical maintenance. It requires competencies in a broad range of services, from boiler and chiller maintenance to plumbing and lighting repairs. Organizations capable of fulfilling the comprehensive maintenance and periodic checks outlined in the contract will find this project beneficial for showcasing their operational efficiency and technical acumen. The emphasis on thorough monitoring, testing, and repair works is ideal for businesses aiming to demonstrate sustainable service quality and reliability in high-profile operational environments.

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Notice Information

Notice Title

M&E Maintenance at Marlborough House

Notice Description

The contract encompasses all contract service found in Marlborough House. The scope of this contract includes: 2.1.1 Monitoring, testing, optimisation, planned maintenance & repair works on the items below: # All plant rooms and services within the boundary of the site including daily vigilance checks, weekly inspections and monthly observation reports. Provision of plantroom logbooks and maintaining plantroom cleanliness. # All boilers for heating and hot water services including gas safety certificates for boilers and pipework from meter # Chiller unit and associated air cooled condenser. # All pumps, primary heating, LTHW primary, variable temperature, constant temperature, sectional heating, chilled water pumps and sump pumps. # Chilled water and LTHW water pressurisation units, expansion vessels and buffer storage vessels. # Closed water system sampling and maintenance # All VAV ventilation units, ductwork, extraction fans, filters, grilles, intake louvres and air conditioning units. # All air handling units and fan coil units. # All other heating and cooling emitters and associated valves inside the building. # All pipework and that is used as a conduit for water services, space heating, cooling, hot water and cold water with all associated gauges and valves. # All drainage pipework within the building, until it meets the first accessible intercept or manhole, all saniflow units and pumped drainage, external rainwater drainage gulleys around the building perimeter # All internal and external plumbing services including taps, external bib taps, water tanks, WCs, calorifiers, sinks, toilets and associated cisterns # All internal and external lighting installations including maintained and non maintained self contained emergency lighting and central battery emergency lighting inverters. # Replacement of all internal and external lighting components upon failure such as lamps, ballasts, diffusers and drivers. # Repair of all fixed electrical devices and appliances e.g hand dryers # Routine repair of all fixed electrical installations and switchgear ROYAL HOUSEHOLD PROPERTY SECTION 0025/PPTO Page 5 of 24 # Planned maintenance of electrical switchgear, including power factor correction system with DNO attendance # Inspection and testing of water and refrigerant leak detection systems. # Water hygiene maintenance in accordance with RHPS Water Risk Assessment Written Scheme of control including: water tank chlorination, HWS pasteurisation, shower head cleaning, tank inspections, tank sampling, sentinel outlet temperature testing, low use flushing and additional flushing as required by the RHPS legionella sampling regime. # All fixed and portable commercial and domestic kitchen equipment, including gas safety certificates, stop button and ventilation interlock testing. # All services within and attached to the Security Gate Lodge, which includes a vehicle barrier, pedestrian gate release system, vehicle gate height alarm, CCTV system and the intruder alarm system. # All services in the Queen Alexandra Memorial on Marlborough Road.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e638
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/043147-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
£1,200,000 £1M-£10M
Lots Value
£1,200,000 £1M-£10M
Awards Value
£1,200,000 £1M-£10M
Contracts Value
£1,200,000 £1M-£10M

Notice Dates

Publication Date
11 May 20263 months ago
Submission Deadline
22 Dec 2025Expired
Future Notice Date
Not specified
Award Date
5 Mar 20265 months ago
Contract Period
22 Mar 2026 - 21 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Royal Household
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 1AA
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Pareto Facilities Management Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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