Tender

Maintenance, Repair and Billing Services Support for District Heating

BASILDON BOROUGH COUNCIL

This public procurement record has 4 releases in its history.

TenderCancellation

22 Apr 2026 at 15:33

TenderUpdate

05 Jan 2026 at 14:05

Tender

10 Dec 2025 at 19:05

Planning

26 Nov 2025 at 21:05

Summary of the contracting process

The procurement process titled "Maintenance, Repair and Billing Services Support for District Heating" is initiated by Basildon Borough Council, located at The Basildon Centre, St Martins Square, Basildon, United Kingdom. This procurement involves services in the industry category of preventive maintenance and meter reading, with the region specified as UKH3, United Kingdom. As of April 2026, the procurement stage is complete, following a tender update in January 2026 that extended the tender return deadline. The tender, governed by an open procedure, originally aimed to award contracts by March 2026, and included a planning phase in November 2025. Despite earlier stages of planning and engagement, the proposed award ended with cancellation due to compliance issues as of April 2026.

This procurement offers substantial business growth opportunities, especially for SMEs skilled in providing district heating services and meter management. The open procedure and extensive contract period, with renewal options up to 2031, indicate long-term engagement potential, suitable for businesses specialising in energy supply and preventive maintenance. Given its scale and complexity, this tender is well-suited for firms capable of delivering innovative solutions, efficiently managing high-volume heating systems, and ensuring precise meter readings. Participation guarantees robust exposure and networking possibilities with public authority organisations, enhancing credibility and market presence in the utilities sector.

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Notice Title

Maintenance, Repair and Billing Services Support for District Heating

Notice Description

The Client wishes to employ a suitably experienced and qualified contractor to undertake the management and maintenance of the Langdon Hills District Heating System The services that this contract is expected to include relate to four discrete elements namely (i) Supply of Energy, (ii) Maintenance of District Heating Plant, (iii) Meter Reading and Billing Support (iv) Lighting The production and supply of hot water to meet the demand across the Estate for space heating and domestic hot water. Maintain the primary distribution circuits, temperature and quantity of hot water necessary to meet the demand across the Estate for space heating and domestic water requirements. Meter Management and Billing support The contracting authority is Basildon Borough Council and any Successor Body meaning one or more entities which assumes any of the Council's functions (as applicable) as a result of Local Government Reform (LGR).Such successor body or bodies may be, without limitation, a local authority, a combined county authority, a strategic authority or any other status determined pursuant to the Devolution and LGR Legislation. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1004043975

Lot Information

Supply of Energy, Maintenance & Repair of the District Heating System. Maintenance of Lighting

The production and supply of hot water to meet the demand. To maintain in good condition and repair the existing boiler house plant and associated heat distribution systems. Maintain the primary distribution circuits, temperature and quantity of hot water. Lighting support owner occupier and leaseholders in the provision of in dwelling servicing and advice.

Renewal: a further one year made up of multiple or single extensions up to a maximum of one year,

Meter Management and Billing support

Operate and maintain all Heat Meters and associated equipment. *Measurement of consumption via quarterly meter readings. *Support Basildon heating team in responding to enquiries from the raising of quarter billing in arrears.

Renewal: a further one year made up of multiple or single extensions up to a maximum of one year,

Planning Information

The Council are issuing this notice in line with Section 16(1) of the Procurement Act 23 (PA 23): Preparing tender documents for issue. The Council will be advertising the Tender shortly, if you would like to register your interest please message via the portal Tenderbox, Access Code: DHF8X3XUZ3 by the deadline 3rd December 2025. The Council will invite you to the opportunity once the notice is issued. Please note: participation does not guarantee future contract award. All interested suppliers can participate. All suppliers will be treated equally and tender responses evaluated as per the tender evaluation criteria specified in the tender documents. A conflicts of interest assessment will be conducted, please declare any potential conflicts you maybe aware of.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e9b6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/036804-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

65 - Public utilities


CPV Codes

50324200 - Preventive maintenance services

65500000 - Meter reading service

Notice Value(s)

Tender Value
£1,922,375 £1M-£10M
Lots Value
£1,922,375 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Apr 20262 days ago
Submission Deadline
12 Jan 2026Expired
Future Notice Date
8 Dec 2025Expired
Award Date
Not specified
Contract Period
5 Apr 2026 - 6 Apr 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BASILDON BOROUGH COUNCIL
Additional Buyers

MISSING

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BASILDON
Postcode
SS14 1DL
Post Town
Southend-on-Sea
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH37 Essex Thames Gateway
Delivery Location
TLH3 Essex

Local Authority
Basildon
Electoral Ward
St Martin's
Westminster Constituency
Basildon and Billericay

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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