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Lift Servicing and Maintenance Contract (Habinteg)

Habinteg Housing Association Limited

This public procurement record has 4 releases in its history.

Award

20 Aug 2026 at 12:22

UK7 - Contract Details Notice
Award

14 May 2026 at 17:03

UK6 - Contract Award Notice
TenderUpdate

05 Dec 2025 at 12:15

UK4 - Tender Notice
Tender

27 Nov 2025 at 09:07

UK4 - Tender Notice
Summary of the contracting process

Habinteg Housing Association Limited procured passenger lift servicing and maintenance across its housing estate in England. The requirement covers planned servicing, reactive maintenance and works for lifts in properties tenanted by Habinteg, supporting legal compliance, resident safety and day-to-day access for residents. The supplier is also responsible for professionally managed maintenance and qualified personnel available around the clock, every day of the year, including public holidays, to respond to lift faults, failures and entrapments. Habinteg is a registered social housing provider operating accessible and adaptable homes for older and disabled people, families with disabled children and other residents. Shared Services for Housing managed the procurement, with Cook & Associates Lift Consultants acting as lift consultants.

The procurement is complete and the contract was awarded to Guideline Lift Services Limited on 29 April 2026. The contract was signed on 1 August 2026 for £334,260 gross, covering 1 August 2026 to 31 July 2029, with two optional one-year extensions allowing a maximum term to 31 July 2031. The single lot had an estimated gross value of £350,000. Habinteg used an open procedure, with tenders due by 20 January 2026 and clarification questions by 13 January 2026. Evaluation weighted quality at 60% and price at 40%; suppliers also had to meet economic and technical selection criteria. Five bids were received, including three from SMEs. The contract includes monthly performance measures and quarterly resident satisfaction monitoring.

This procurement demonstrates recurring demand from a social housing provider for a single supplier capable of managing lift maintenance across a geographically broad housing estate in England. A credible future competitor would need experience delivering both planned and reactive passenger-lift maintenance, supported by qualified engineers and a genuine 24-hour, 365-day emergency response service. Operational capability should include rapid entrapment and failure response, high first-time-fix performance, routine visit completion, lift uptime and timely completion of LOLER remedial works. Suppliers would also need robust health and safety arrangements covering risk assessments and method statements, personal protective equipment and permits, together with effective resident communication and satisfaction management. The opportunity was identified as suitable for SMEs, but requires sufficient coverage, capacity and systems to manage dispersed properties and contract performance reporting.

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Notice Information

Notice Title

Lift Servicing and Maintenance Contract (Habinteg)

Notice Description

Habinteg wishes to invite Tender Responses for the supply of services and works in respect of Lifts across the Habinteg estate to ensure all properties remain compliant, whilst residents remain safe within their homes and facilitate daily activity. The Supplier shall be responsible for all servicing, planned and reactive maintenance of lifts located within properties tenanted by Habinteg. A professionally managed service is to be provided for both Planned and Reactive Maintenance activities. The Supplier shall ensure the availability of qualified on-call personnel to respond to maintenance issues and system failures twenty-four hours a day, seven days a week, throughout the entire calendar year, including public holidays. Habinteg is a registered social housing provider with 50 years' experience building and promoting accessible homes and communities, operating across England. Habinteg has a range of general needs properties built specifically to meet accessible and adaptable requirements of customers. Habinteg supports a wide range of customers including older and disabled people, and families with disabled children. Habinteg is undertaking an Open Procedure to select a suitable Supplier to deliver the Passenger Lift Servicing and Maintenance Contract to commence 1st August 2026 (an initial three (3) year contract term, with two (2) optional one (1) year extensions, a maximum potential term of five (5) years). Within the Pricing Schedule of this tender, the Contracting Authority has stated a number of assets/properties that the Supplier will be expected to deliver services to - if this list of assets/properties needs to be modified throughout the contract term, this will be considered a "materialisation of a known risk". Please note that Shared Service for Housing (SSfH) is acting as the managing organisation on behalf of Habinteg for this tender opportunity.

Lot Information

Lot 1

Renewal: Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e9ce
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079408-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50750000 - Lift-maintenance services

Notice Value(s)

Tender Value
£350,000 £100K-£500K
Lots Value
£350,000 £100K-£500K
Awards Value
£334,260 £100K-£500K
Contracts Value
£334,260 £100K-£500K

Notice Dates

Publication Date
20 Aug 20266 days ago
Submission Deadline
20 Jan 2026Expired
Future Notice Date
Not specified
Award Date
29 Apr 20264 months ago
Contract Period
1 Aug 2026 - 31 Jul 2029 3-4 years
Recurrence
2028-12-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Habinteg Housing Association Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRADFORD
Postcode
BD11 1DR
Postcode Area
Bradford
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Leeds
Electoral Ward
Morley North
Westminster Constituency
Leeds South West and Morley

Supplier Information

Number of Suppliers
1
Supplier Name

GUIDELINE LIFT SERVICES LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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