This public procurement record has 3 releases in its history.

Award

22 Apr 2026 at 17:18

Tender

01 Dec 2025 at 15:21

Planning

27 Nov 2025 at 11:41

Summary of the contracting process

London Borough of Hackney is initiating a public procurement process for the "Tech Enabled Living Service" aimed at supporting technology-enabled living through equipment, monitoring, and response services. This procurement falls under the category of health and social work services and takes place in London, UK, with the delivery region specified as UKI41. The process is currently in the award stage, having begun with planning on 2025-11-27. The final award date is scheduled for 2026-04-29, with services commencing on 2026-08-27 for an initial period of three years, and possible extensions of up to three additional years (1+1+1). The procurement utilised a competitive flexible procedure under the selective method, tailored to suit the 'light-touch' regime. Note that an accelerated procedure was utilised in the tender stage, providing potential suppliers with streamlined engagement opportunities.

This tender provides substantial opportunities, particularly for SMEs and large enterprises engaged in health and social work services. The allocated budget is significant, with awards exceeding £5 million. It supports businesses focusing on innovative and tech-driven solutions for living assistance, equipment, and monitoring services. The competitive flexible procedure offers a refined stage for businesses positioned for rapid deployment and high-quality service delivery. Companies like ALCOVE LIMITED and Provide Care Solutions Limited, among others, participated as tenderers, with Provide Care Solutions Limited ultimately awarded the contract. This opportunity is well-suited for businesses that can demonstrate quality and pricing competitiveness, and particularly those in the sector capable of innovative tech applications in social care services.

How relevant is this notice?

Notice Title

Tech Enabled Living Service

Notice Description

The London Borough of Hackney seeks to tender for a new Technology-Enabled Living (TEL) service, comprising equipment, call monitoring, and response service components. The contract will run for a maximum period of 3 years, with an option to extend for a further 1+1+1 years.

Lot Information

Lot 1

Renewal: Option to extend for a further 1+1 years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ea07
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/036832-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£5,200,000 £1M-£10M
Lots Value
£5,200,000 £1M-£10M
Awards Value
£5,525,282 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
22 Apr 20264 months ago
Submission Deadline
Not specified
Future Notice Date
1 Dec 2025Expired
Award Date
13 Apr 20264 months ago
Contract Period
27 Aug 2026 - 26 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
London Borough of Hackney
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E8 1DY
Postcode Area
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI41 Hackney and Newham

Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Supplier Information

Number of Suppliers
1
Supplier Name

PROVIDE CARE SOLUTIONS LIMITED

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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