Award

Virtual outpatient clinic platform for people with Parkinson's

EAST SUFFOLK AND NORTH ESSEX NHS FOUNDATION TRUST

This public procurement record has 2 releases in its history.

Award

11 Dec 2025 at 15:28

Planning

28 Nov 2025 at 12:59

Summary of the contracting process

The procurement process for a virtual outpatient clinic platform specifically tailored to individuals with Parkinson’s is spearheaded by the East Suffolk and North Essex NHS Foundation Trust (ESNEFT). The initiative, titled "Virtual outpatient clinic platform for people with Parkinson’s," falls under the services industry category, focussing on hospital services. The location of the procurement activity is the UKH14 region. As of 11th December 2025, the procurement has reached the award and contract stage with Neu Health Digital Ltd as the contracting party, with a contract duration from 13th December 2025 to 31st March 2026. The activity followed a limited procurement method, under the Provider Selection Regime regulations, which allowed for a direct award to continue existing services without prior competition due to specific patient safety considerations.

This tender offers notable opportunities for business growth by leveraging Neu Health’s Software as a Medical Device (SAMD) platform to support up to 300 Parkinson’s patients. Such an integration would suit digital health companies specializing in SAMD platforms and services aimed at enhancing healthcare delivery efficiency. Businesses focusing on medical technology collaborations with healthcare trusts could benefit from this growing market, offering real-time patient monitoring and clinical decision support, aligning with NHS's strategic goals to manage increasing health demands effectively. The project underscores cooperation between digital health providers and healthcare institutions to address the rising need for innovative patient management solutions.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Virtual outpatient clinic platform for people with Parkinson's

Notice Description

Neu Health Software as a Medical Device (SAMD) platform, enabling a seamless continuation of service for current patient users. The proposal outlines a vision for Neu Health and ESNEFT to create a partnership and offer the Neu Health software for up to 300 people.

Lot Information

Lot 1

This is a Provider Selection Regime (PSR) Award. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
14 1) Regulation 6 to 13 are subject to this regulation=
(2) Where a relevant authority considers that--
- an award or modification must be made in accordance to the existing contract whereby the continuation of service is required,
- the reason for the Direct award is to continue the existing Pilot Scheme that ESNEFT and Kneu Health Digital Ltd are collaborating to deliver.
- delaying the award of the contract or modification to satisfy the requirements of Regulations 6 to 13 would be likely to pose a risk to patient or public safety

Title: Virtual outpatient clinic platform for people with Parkinson's
Reference: ESNEFT2719

Kneu Health Digital Ltd
10 Fitzroy Square, London, W1T 5HP

Digital Support and analysing of patients with Parkinson's Disease at ESNEFT, to support clinical decision making and monitoring patient's condition in real time. Supporting the service to run more efficiently through enabling the clinics to be more focused and run to time.
85111000-0 Hospital Services

PS9,720 including VAT

3 months 2 weeks (13th December 2025 to 31st March 2026)

ESNEFT General and Elderly Medicine (Clinical neurology) followed all appropriate routes to source a Digital Parkinson's Disease management platform to provide the service in accordance with Trust policies and governance.
Key Individuals - East Suffolk and North Essex NHS Foundation Trust (ESNEFT):
Interim Associate Director of Operations, John Tobin, ESNEFT
Clinical Nurse Specialist in Parkinson's Disease - Sheeba Mason, ESNEFT
Consultant Neurologist - Dr Andrew Graham, ESNEFT

ESNEFT has been using the Knue Health platform for the past 12 months. There is currently limited Clinical Nurse Specialist responsible for this service, at Ipswich there is 1 wte and there is 1.6 wte at Colchester however, due to study leave Colchester have reduced resource for this service.
Previously a band 6 was employed on a ftc to support the delivery of this service at Ipswich. The division could not support the funding to support this post long-term. The delivery models for Parkinson's disease are different between the Colchester and Ipswich hospital sites. The division are in the process ofintegrating this service across both sites.
Parkinson's disease is on the rise, with Parkinson's UK estimating there are now 166,000 people diagnosed with Parkinson's in the UK. This is an increase from their previous estimate of 153,000 and is driven by the growing and ageing population in the UK. By 2030, Parkinson's UK expect the number of people with the condition in the UK to reach 173,000.
This SAMD platform allows patients to be greater control of their health, aligns with the Trust Clinical Strategy and supports the NHS future plan. It also supports the clinical teams to manage demand with existing resource and creates an opportunity to extend PIFU for a number of these patients, meaning clinics can be optimised based on clinical need.
The ICB has agreed to fund this contract on 4-month basis to ensure that patients continue to receive their Parkinson's disease treatment without any interruption to the service. Furthermore, this 4-month contract will allow the the division to develop plans for long-term funding, Epic integration and its delivery model for managing patients with Parkinson's disease.
ESNEFTs future plan is to carry out a full procurement activity once this extension has completed.

All Key individuals at Section 6 completed and signed Declaration of interest Forms.

Procurement Information

This Exercise was conducted under PSR Direct Award Option C

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05eb0a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082113-2025
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85111000 - Hospital services

Notice Value(s)

Tender Value
£9,720 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
28 Nov 2025Expired
Award Date
10 Dec 20252 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
EAST SUFFOLK AND NORTH ESSEX NHS FOUNDATION TRUST
Contact Name
Comissioning Team
Contact Email
comissioning@esneft.nhs.uk
Contact Phone
+44 1206747474

Buyer Location

Locality
COLCHESTER
Postcode
CO4 5JL
Post Town
Colchester
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH34 Essex Haven Gateway
Delivery Location
TLH14 Suffolk CC

Local Authority
Colchester
Electoral Ward
Mile End
Westminster Constituency
Colchester

Supplier Information

Number of Suppliers
1
Supplier Name

NEU HEALTH DIGITAL

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05eb0a-2025-12-11T15:28:03Z",
    "date": "2025-12-11T15:28:03Z",
    "ocid": "ocds-h6vhtk-05eb0a",
    "initiationType": "tender",
    "tender": {
        "id": "ESNEFT2719",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Virtual outpatient clinic platform for people with Parkinson's",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85111000",
            "description": "Hospital services"
        },
        "mainProcurementCategory": "services",
        "description": "Neu Health Software as a Medical Device (SAMD) platform, enabling a seamless continuation of service for current patient users. The proposal outlines a vision for Neu Health and ESNEFT to create a partnership and offer the Neu Health software for up to 300 people.",
        "value": {
            "amount": 9720,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "This is a Provider Selection Regime (PSR) Award. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.<br/>14 1) Regulation 6 to 13 are subject to this regulation=<br/>(2) Where a relevant authority considers that--<br/>- an award or modification must be made in accordance to the existing contract whereby the continuation of service is required,<br/>- the reason for the Direct award is to continue the existing Pilot Scheme that ESNEFT and Kneu Health Digital Ltd are collaborating to deliver.<br/>- delaying the award of the contract or modification to satisfy the requirements of Regulations 6 to 13 would be likely to pose a risk to patient or public safety<br/><br/>Title: Virtual outpatient clinic platform for people with Parkinson's<br/>Reference: ESNEFT2719<br/><br/>Kneu Health Digital Ltd<br/>10 Fitzroy Square, London, W1T 5HP<br/><br/>Digital Support and analysing of patients with Parkinson's Disease at ESNEFT, to support clinical decision making and monitoring patient's condition in real time. Supporting the service to run more efficiently through enabling the clinics to be more focused and run to time.<br/>85111000-0 Hospital Services<br/><br/>PS9,720 including VAT<br/><br/>3 months 2 weeks (13th December 2025 to 31st March 2026)<br/><br/>ESNEFT General and Elderly Medicine (Clinical neurology) followed all appropriate routes to source a Digital Parkinson's Disease management platform to provide the service in accordance with Trust policies and governance.<br/>Key Individuals - East Suffolk and North Essex NHS Foundation Trust (ESNEFT):<br/>Interim Associate Director of Operations, John Tobin, ESNEFT<br/>Clinical Nurse Specialist in Parkinson's Disease - Sheeba Mason, ESNEFT<br/>Consultant Neurologist - Dr Andrew Graham, ESNEFT<br/><br/>ESNEFT has been using the Knue Health platform for the past 12 months. There is currently limited Clinical Nurse Specialist responsible for this service, at Ipswich there is 1 wte and there is 1.6 wte at Colchester however, due to study leave Colchester have reduced resource for this service.<br/>Previously a band 6 was employed on a ftc to support the delivery of this service at Ipswich. The division could not support the funding to support this post long-term. The delivery models for Parkinson's disease are different between the Colchester and Ipswich hospital sites. The division are in the process ofintegrating this service across both sites.<br/>Parkinson's disease is on the rise, with Parkinson's UK estimating there are now 166,000 people diagnosed with Parkinson's in the UK. This is an increase from their previous estimate of 153,000 and is driven by the growing and ageing population in the UK. By 2030, Parkinson's UK expect the number of people with the condition in the UK to reach 173,000.<br/>This SAMD platform allows patients to be greater control of their health, aligns with the Trust Clinical Strategy and supports the NHS future plan. It also supports the clinical teams to manage demand with existing resource and creates an opportunity to extend PIFU for a number of these patients, meaning clinics can be optimised based on clinical need.<br/>The ICB has agreed to fund this contract on 4-month basis to ensure that patients continue to receive their Parkinson's disease treatment without any interruption to the service. Furthermore, this 4-month contract will allow the the division to develop plans for long-term funding, Epic integration and its delivery model for managing patients with Parkinson's disease.<br/>ESNEFTs future plan is to carry out a full procurement activity once this extension has completed.<br/><br/>All Key individuals at Section 6 completed and signed Declaration of interest Forms.",
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                },
                "hasOptions": false
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKH14"
                    },
                    {
                        "region": "UKH14"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-11-28T00:00:00Z",
            "atypicalToolUrl": "https://health-family.force.com/s/Welcome"
        },
        "coveredBy": [
            "GPA"
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationaleClassifications": [
            {
                "id": "D_OUTSIDE_SCOPE",
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "This Exercise was conducted under PSR Direct Award Option C"
    },
    "parties": [
        {
            "id": "GB-FTS-104540",
            "name": "East Suffolk and North Essex NHS Foundation Trust",
            "identifier": {
                "legalName": "East Suffolk and North Essex NHS Foundation Trust"
            },
            "address": {
                "streetAddress": "Colchester District General Hospital,Turner Road",
                "locality": "COLCHESTER",
                "region": "UKH14",
                "postalCode": "CO4 5JL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Comissioning Team",
                "telephone": "+44 1206747474",
                "email": "comissioning@esneft.nhs.uk"
            },
            "roles": [
                "buyer",
                "reviewBody"
            ],
            "details": {
                "url": "https://www.esneft.nhs.uk/",
                "buyerProfile": "https://www.esneft.nhs.uk/",
                "classifications": [
                    {
                        "id": "REGIONAL_AUTHORITY",
                        "scheme": "TED_CA_TYPE",
                        "description": "Regional or local authority"
                    },
                    {
                        "id": "07",
                        "scheme": "COFOG",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-168947",
            "name": "Neu Health Digital Ltd",
            "identifier": {
                "legalName": "Neu Health Digital Ltd"
            },
            "address": {
                "streetAddress": "10 Fitzroy Square, London,",
                "locality": "London",
                "region": "UKI",
                "postalCode": "W1T 5HP",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+380 444563162"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-104540",
        "name": "East Suffolk and North Essex NHS Foundation Trust"
    },
    "language": "en",
    "awards": [
        {
            "id": "082113-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-168947",
                    "name": "Neu Health Digital Ltd"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "082113-2025-1",
            "awardID": "082113-2025-1",
            "status": "active",
            "dateSigned": "2025-12-10T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "3",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "1",
                "measure": "lowestValidBidValue",
                "relatedLot": "1",
                "value": 9720,
                "currency": "GBP"
            },
            {
                "id": "2",
                "measure": "highestValidBidValue",
                "relatedLot": "1",
                "value": 9720,
                "currency": "GBP"
            }
        ]
    }
}