Award

Pan-London Domiciliary Care AQP - Direct Award C (PSR) - Intention to award

NHS NORTH EAST LONDON INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

TenderUpdate

15 Dec 2025 at 10:13

Award

28 Nov 2025 at 17:18

Summary of the contracting process

The Pan-London Domiciliary Care AQP contract has been re-awarded through Direct Award Process C under the Provider Selection Regime managed by the London Purchased Healthcare Team on behalf of the contracting authorities, which include NHS North East London Integrated Care Board, NHS South West London Integrated Care Board, and NHS North Central London Integrated Care Board. This procurement process focuses on services in the home medical treatment industry, specifically domiciliary care, with the procurement stage currently in the award phase. The contract commenced on 1 December 2025 and will last for three years, with an optional two-year extension, estimated at a lifetime value of £265 million. The deadline for representations regarding this award was 14 November 2025, and the service is located across London, UK.

This tender represents significant opportunities for businesses specialising in home medical treatment services, particularly those with existing contracts. Businesses that have previously demonstrated the ability to satisfy contract demands are poised to benefit, maintaining or expanding their current roles within the NHS framework. This is an ideal opportunity for established domiciliary care providers to secure a stable long-term contract, encouraging steady business growth. Given the nature of direct award procedures, businesses that focus on quality service provision and compliance with health care standards will find themselves well-suited to participate in this competitive environment.

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Notice Title

Pan-London Domiciliary Care AQP - Direct Award C (PSR) - Intention to award

Notice Description

This Intent to Award Notice was originally published on 4 November 2025 using the F01: Prior Information Notice template due to technical issues with the F03: Contract Award Notice template. The original notice can be found using the following Notice identifier: 2025/S 000-070792, or via the following link: https://www.find-tender.service.gov.uk/Notice/070792-2025? This re-publication of the Intent to Award Notice for the Pan-London Domiciliary Care AQP contract using the F03: Contract Award Notice template is solely a technical and administrative action. All information contained in the original Intent to Award Notice published on 4 November 2025 remains unchanged, and this notice does not amend the award decision, re-start or extend the standstill period, or otherwise alter the terms of the procurement outlined in the original notice. The standstill period began on 5 November 2025, and ended on 14 November 2025. The Contracting Authorities intend to re-award the Pan-London Domiciliary Care Any Qualified Provider (AQP) contract through Direct Award Process C under the Provider Selection Regime to providers holding the existing contract. Existing providers are required to demonstrate that they are satisfying the current contract to a sufficient standard. The London Purchased Healthcare Team are managing the process on behalf of the Contracting Authorities.

Lot Information

Lot 1

This Intent to Award Notice was originally published on 4 November 2025 using the F01: Prior Information Notice template due to technical issues with the F03: Contract Award Notice template. The original notice can be found using the following Notice identifier: 2025/S 000-070792, or via the following link: https://www.find-tender.service.gov.uk/Notice/070792-2025? This re-publication of the Intent to Award Notice for the Pan-London Domiciliary Care AQP contract using the F03: Contract Award Notice template is solely a technical and administrative action. All information contained in the original Intent to Award Notice published on 4 November 2025 remains unchanged, and this notice does not amend the award decision, re-start or extend the standstill period, or otherwise alter the terms of the procurement outlined in the original notice. The standstill period began on 5 November 2025, and ended on 14 November 2025. The Pan-London Domiciliary Care AQP contract is used by the Contracting Authorities as the primary route to commissioning home care packages, including for Discharge to Assess (D2A) and NHS Continuing Healthcare (CHC). The contract start date is 1 December 2025. The contract has a three-year term with an optional 2-year extension. The Contracting Authorities have re-awarded the Pan-London Domiciliary Care Any Qualified Provider (AQP) contract through Direct Award Process C under the Provider Selection Regime to providers holding the existing contract. Existing providers were required to demonstrate that they are satisfying the current contract to a sufficient standard. The approximate lifetime value of the contract is PS265m. The approximate lifetime value has been determined based on current estimated Domiciliary Care AQP spend for the ICBs, calculated as the hours of care active in April 2025 multiplied by the Contract Rates (as of November 2025), and scaled to a 5-year period (the contract term is three years with an optional two-year extension). Note the contract does not guarantee activity to any individual provider and as such the lifetime value of each contract cannot be determined. The actual spend and amounts payable to providers will depend on the number of packages made with providers. Packages will be commissioned at the rates set out in Schedule 3: Local Prices of the Contract Particulars. These rates are subject to an annual price review. The London Purchased Healthcare Team are managing the process on behalf of the Contracting Authorities.

Options: The Commissioners may opt to extend the Contract Term by up to 2 years, in accordance with Schedule 1C of the Contract Particulars.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 13 November 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05eb6d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082777-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85141210 - Home medical treatment services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1

Notice Dates

Publication Date
15 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Nov 20253 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS NORTH EAST LONDON INTEGRATED CARE BOARD
Additional Buyers

NHS NORTH CENTRAL LONDON INTEGRATED CARE BOARD

NHS SOUTH WEST LONDON INTEGRATED CARE BOARD

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E15 1DA
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLI London

Local Authority
Islington
Electoral Ward
Laycock
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

SEE SECTION VI: COMPLEMENTARY INFORMATION

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                            "text": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using Direct Award Process C. The contract was awarded, and services commenced, on 1 December 2025. The contract has a three-year term with an optional 2-year extension. Reviews of any award decisions were undertaken by the London Purchased Healthcare (LPH) Team, with additional financial evaluations completed by the LPH Team and financial evaluators from the contracting authorities. There are no conflicts of interest to declare. The approximate lifetime value of the contract is PS265m. 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EXCELLENCE CARE LTD EXCEPTIONAL CARE AT HOME LTD FABULOUS HOMECARE LTD FEAN SERVICES UK LTD FERN CARE SERVICES LTD FINCH SUPPORT SERVICES LTD FIRSTPOINT HOMECARE LTD FLEXSERVE UK LTD FOCUS CARE LINK LTD FOND OF CARE LTD FOOS CARE LTD FOREVER CARE AGENCY LTD GILEAD COMPLETE CARE GROUP LTD GOLDSTAR CARE SERVICES LTD GOOD LIFE CARE LTD GREEN ARROW CARE PROVIDERS LTD HARTWIG CARE LTD HATSZZ PRESTIGE CARE LTD HAVEN CARE LTD HE REIGNS HEALTHCARE SERVICES LTD HEDGEROW HOMECARE LTD HG HEALTH LTD HIGHLAND CARE UK LTD HOLISTIC RECRUITERS LTD HOMECARE ALLIANCE LTD HOMECARE SERVICE PROVIDER LTD HOMEDOTCARE LTD HONEY CROWN BEE LTD HOPE HOMECARE SERVICES LTD HOSPIVA CARE & ASSOCIATES AGENCY LTD I-CARE SUPPORT SERVICES LTD IJB HEALTHCARE LTD. IMMACULATE HEALTHCARE SERVICES LTD IMMEDIATE QUALITY CARE (IQC) LTD IMMEDIATE SOCIAL CARE LTD IMPRESSION SERVICES LTD INDIVIDUALISED CARE LTD INSPIRE MANAGEMENT GROUP LTD INTEGRITY SUPPORTED LIVING LTD IRIS CARE SERVICES LTD J.C.MICHAEL GROUPS LTD JAMES SANDERSON LTD JANKAN ENTERPRISE LTD JJR CARE LTD JOHNSTON'S HOME CARE LTD. JOTHBEL CARE SERVICES LTD JOTHNO CARE AND SUPPORT LTD JS CONSULT LTD KADARCARE SERVICE LTD KAEDI RECRUITMENT AGENCY LTD KANSSAS HOME CARE LTD KASE CARE LTD KELLS DOMICILIARY CARE LTD KIND SOLUTIONS LTD KLEJ LTD KOPE-MEDICS LTD KT'S CARE ANGELS LTD KUBLE CARE LTD LALIS DIRECT CARE LTD LEGACY PRIVATE LTD LEXWIN TRADING LTD LIFESERVE SOLUTIONS LTD LINK DIRECT CARE LTD LIVINGSTONE HEALTH CARE LTD LIVINGWAYS CARE SERVICES LTD LODGE GROUP CARE UK LTD LORDGRACE DELIGHT HEALTHCARE LTD LOYALTY CARE LTD LUU-BRIDGETS HEALTHCARE LTD M & C CARE SERVICES LTD MAKSANUS CARE SERVICES LTD MANAGING CARE LTD MERCURY CARE SERVICES LTD METRO HOMECARE LTD METROPOLITAN CARE SERVICES LTD MICBEE CARE & EMPLOYMENT LTD MICHAELANDTANIAHACKETT LTD MINTA PATEL T/A PETALS CARE AGENCY MISSION HEALTH UK LTD MONIKS CARE SERVICES LTD MUSHKIL AASAAN LTD NATGAB SERVICES LTD NATION HOME CARE LTD NAVARROS CARE LTD NEARBYCARE LTD NEMA HOME CARE LTD NEW SHEPHERD CARE LTD NISACRAFTCARE LTD NISSI HOME CARE LTD NOMASE CARE LTD NUBAH SOCIAL CARE LTD NWANDO CARE LTD OCEANIC CARE SERVICES LTD OLIVES HEALTHCARE SERVICES LTD OPEN HEART CARE LTD OPTIMALCAREPLUS LTD OPTIMUM CARE (GL) LTD OZUMBA TRAINING AND CONSULTANCY SERVICES LTD PACIFIC CARE SOLUTIONS LTD PARADISE HOME CARE SERVICES LTD PARAGON CARE AND LOCUM PARTNERSHIP LTD PARAMOUNT OPTIONS LTD PARISSE CARE CONSULTING LTD PEOPLES CARE LTD PERSONAL CARE SUPPORT LTD PHOENIX CARE HAVERING LTD PLUS CARE SERVICES LTD PRACTICAL CARE LTD PREMIER CARE SERVICES PRIME WAY CARE LTD PRIMERA ASSISTED LIVING LTD PRINGLE'S CARE SERVICES LTD PRIORY NURSING AGENCY AND HOMECARE LTD PROFAD CARE AGENCY LTD PROMPT HEALTHCARE STAFFING LTD PURE CARE AGENCY LTD PURE HEALTH CARE PVT LTD QH CARE SERVICES LIMITED QUALITY HEALTHCARE SOLUTIONS LTD RA CARE SERVICES LTD RAINBOW MEDICAL SERVICES LTD RAPID IMPROVEMENT LTD RAYNET RECRUITMENT AGENCY LTD REAL HOMECARE LTD RECOVERY PALACE LTD REED SPECIALIST RECRUITMENT LTD RENSTEP HEALTH CARE SERVICES LTD RESPECT CARE SERVICES LTD RHC 360 SOLUTIONS LTD RHYTHMIC CARE UK LTD S2O CARE SERVICES LTD SALUS CARE LTD SAMARY CARE LTD SANCTUS CARE GROUP LTD SARAT HEALTHCARE LTD SHELAGH CARE SERVICES LTD SHREEJI LTD SIMPLIFIED STAFFING LTD SOCIAL CARE CONSORTIUM LTD SORTED HEALTHCARE LTD SOUTHLODGE CARE LTD SPRING CONSULT UK LTD SSA STAR CARE LTD. ST LEWIS STAFFING SERVICES LTD STANDARD CARE LTD STAR CARE UK LTD STAR MARIS HEALTHCARE LTD STELLAR HEALTHCARE SOLUTIONS LTD STICK CARE LTD SUGARMAN HEALTH AND WELLBEING LTD SUNRISE REHABILITATION CENTRE AND TRADING ASSOCIATES LTD SUPPORTING CARE BARKING AND DAGENHAM LTD SUPPORTING CARE LTD SUPPORTING CARE NORTH EAST BRANCH LTD SUPREME COMPANY AND SONS LTD SURECARE (ENFIELD) LTD SWIFTHAND CARE SERVICSE LTD TEMP EXCHANGE LTD THE CORNHILL GROUP SERVICES LTD THE PADLE HEALTHCARE LTD THREE ANGEL HEALTH CARE LTD TREAL CARE UK LTD TRINITY 365 CARE LTD TRINITY CARE SERVICES LTD TRINITY HEALTHCARE PLUS LTD TRIPLE 3 HEALTHCARE GROUP LTD UNICARE (LONDON) LTD UNITED CARE (UK) LTD VERITY HEALTHCARE LTD VISTA CARE SOLUTIONS LTD VITAL CARE AND SUPPORT LTD VOW CARE SERVICES LTD WILLOWBROOK CARE LTD WOODBERRY CARE LTD Additionally awarded providers: 365 DIVINE CARE LTD ACCU-CARE UK LTD ACE HOMECARE SERVICES LTD AHE CARE SERVICES LTD AICS (ACQUIRED INJURY CARE & SUPPORT) LTD ALORA CARE SERVICE LTD BLOOMPAGE CONSULTING LTD BRIDGEPOINT ALLIANCE LTD CARE DIRECT EAST LTD CARECROFT LTD CARIS CARE SOLUTIONS LTD CERTIFIED HEALTHCARE SOLUTIONS LIMITED CHURCHILL HEALTH CARE LTD CLARION HEALTH LTD CONNECT CAREUK LTD DAYTIME HOMECARE LIMITED DECIMAL HEALTHCARE SERVICES LIMITED DIVINE CARE AND SERVICES LIMITED ELAHERA LTD ELEANOR NURSING AND SOCIAL CARE LIMITED EMERALD GREEN CARE LTD ETHOS CARE FAMILY SERVICES LIMITED EVESHEL CARE LIMITED EZZE HEALTHCARE LTD FOUNTAIN CARE SERVICES LTD FORTUNE SMILES SERVICES LTD GOLDEN WORLD CARE SERVICE LIMITED HIGHTOWER CARE SERVICES LTD JOCELYN CARES DOMICILIARY LIMITED KAF HEALTH CARE TRAINING CENTRE LTD LETS CARE ALL LTD. LOVINCARE SERVICES LTD MARIAMA CARE LTD MITENDER CARE LIMITED MONDONOVO CARE LIMITED MYRTLE CARE PROVIDERS LIMITED OAK SUPPORT LIMITED P & E CARE LIMITED PENTA-A SERVICES LIMITED PINE HEALTH CARE SERVICES LIMITED PRIME HEALTHCARE AVENUE LTD PRISTINE RECRUITMENT LIMITED PROTECTHAND CARE LTD REDPANDA CARE LIMITED RATHER HOME LIMITED RIVER GARDEN CARE LTD SAFE CARE SERVICES LTD SHARING HEALTHCARE LIMITED SPIRE HOME CARE & TRAINING LIMITED STARLINE2000 LTD THE CARERS GROUP LTD THE GOLDEN CARE PATHWAY LIMITED THE HEALTH CARE GROUP(THCG) LTD TOP CARERS NURSING AGENCY LIMITED VALUE HEALTH CARE AND CLEANING SERVICES LIMITED VIVID COMMUNITY CARE LIMITED WHITE STAR CARE LTD ZAMSS LIMITED"
                        },
                        "where": {
                            "section": "VI.3"
                        }
                    }
                ]
            }
        ]
    },
    "awards": [
        {
            "id": "078267-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-167859",
                    "name": "See Section VI: Complementary information"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-NHS-QMF",
            "name": "NHS North East London Integrated Care Board",
            "identifier": {
                "legalName": "NHS North East London Integrated Care Board",
                "id": "QMF",
                "scheme": "GB-NHS"
            },
            "address": {
                "streetAddress": "4th Floor - Unex Tower, 5 Station Street",
                "locality": "London",
                "region": "UKI",
                "postalCode": "E15 1DA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "lph.domcareaqp@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://northeastlondon.icb.nhs.uk/",
                "classifications": [
                    {
                        "id": "BODY_PUBLIC",
                        "scheme": "TED_CA_TYPE",
                        "description": "Body governed by public law"
                    },
                    {
                        "id": "07",
                        "scheme": "COFOG",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-NHS-QWE",
            "name": "NHS South West London Integrated Care Board",
            "identifier": {
                "legalName": "NHS South West London Integrated Care Board",
                "id": "QWE",
                "scheme": "GB-NHS"
            },
            "address": {
                "streetAddress": "3rd Floor - 120 The Broadway",
                "locality": "London",
                "region": "UKI",
                "postalCode": "SW19 1RH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "lph.domcareaqp@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.southwestlondon.icb.nhs.uk/"
            }
        },
        {
            "id": "GB-NHS-QMJ",
            "name": "NHS North Central London Integrated Care Board",
            "identifier": {
                "legalName": "NHS North Central London Integrated Care Board",
                "id": "QMJ",
                "scheme": "GB-NHS"
            },
            "address": {
                "streetAddress": "Laycock PDC - Laycock Street",
                "locality": "London",
                "region": "UKI",
                "postalCode": "N1 1TH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "lph.domcareaqp@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://nclhealthandcare.org.uk/"
            }
        },
        {
            "id": "GB-FTS-167859",
            "name": "See Section VI: Complementary information",
            "identifier": {
                "legalName": "See Section VI: Complementary information",
                "id": "See Section VI: Complementary information",
                "schemeEntered": "Care Quality Commission (CQC), England"
            },
            "address": {
                "locality": "London",
                "region": "UKI",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-106596",
            "name": "NHS South West London Integrated Care Board",
            "identifier": {
                "legalName": "NHS South West London Integrated Care Board"
            },
            "address": {
                "locality": "London",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-NHS-QMF",
        "name": "NHS North East London Integrated Care Board"
    },
    "contracts": [
        {
            "id": "078267-2025-1",
            "awardID": "078267-2025-1",
            "status": "active",
            "value": {
                "amount": 1,
                "currency": "GBP"
            },
            "dateSigned": "2025-11-04T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}