CPT_25_20 Thrive Learning Management System (LMS)

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05ebf0-2025-12-01T14:52:04Z",
    "date": "2025-12-01T14:52:04Z",
    "ocid": "ocds-h6vhtk-05ebf0",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PBHM-8926-YDNL",
            "name": "National Audit Office",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PBHM-8926-YDNL"
            },
            "address": {
                "streetAddress": "157-197 Buckingham Palace Road",
                "locality": "London",
                "postalCode": "SW1W 9SP",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI32"
            },
            "contactPoint": {
                "email": "NAO.Procurement@nao.org.uk"
            },
            "roles": [
                "buyer"
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            "details": {
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-10988277",
            "name": "THRIVE LEARNING LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "10988277"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PYLW-1522-MRJY"
                }
            ],
            "address": {
                "streetAddress": "27 Market Place",
                "locality": "Nottingham",
                "postalCode": "NG13 8AN",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKF16"
            },
            "contactPoint": {
                "email": "lyndsay.dare@thrivelearning.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.thrivelearning.com",
                "scale": "sme",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PBHM-8926-YDNL",
        "name": "National Audit Office"
    },
    "tender": {
        "id": "CPT_25_20",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "CPT_25_20 Thrive Learning Management System (LMS)",
        "description": "The National Audit Office requires the provision, maintenance, and support of the Thrive Learning Management System (LMS) to deliver, manage, and track mandatory, regulatory, and professional development training for approximately 1,100 staff. The system will host and maintain existing and future learning content, including CPD records and training completion data, and provide tools to monitor compliance and staff progress. The supplier will provide technical support, system updates, and ensure secure and reliable access to training materials, maintaining data integrity and continuity of service.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "The NAO is relying on Procurement Act 2023, Section 43(1)(d): continuation or interoperability requirements where changing supplier would cause disproportionate technical difficulties or significant duplication of cost. The grounds for the direct award are: * Proprietary data and interoperability: Thrive stores CPD, completions, and BI dashboards in a proprietary format, which cannot be easily migrated to another LMS. * Significant duplication of cost and resource: Recreating BI reporting, CPD tracking, and historical data in a new system would require substantial staff time, cross-team effort, and external support. The previous migration to Thrive involved many hours of colleague time and significant internal resource investment to transfer content and configure CPD tracking, demonstrating the scale of effort that would be duplicated. * Workforce impact: The system is used by approximately 1,100 staff. Transitioning to a new LMS would require full retraining, leading to operational disruption and productivity loss. * Continuity and proportionality: Continuing with Thrive ensures uninterrupted training provision, data integrity, and compliance, representing the most efficient and proportionate use of public funds.",
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        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "singleSuppliersTechnicalReasons"
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    "awards": [
        {
            "id": "1",
            "title": "CPT_25_20 Thrive Learning Management System (LMS)",
            "status": "pending",
            "value": {
                "amountGross": 210000,
                "amount": 175000,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-10988277",
                    "name": "THRIVE LEARNING LIMITED"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "48931000",
                            "description": "Training software package"
                        },
                        {
                            "scheme": "CPV",
                            "id": "80500000",
                            "description": "Training services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UK",
                            "country": "GB",
                            "countryName": "United Kingdom"
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                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-01-26T00:00:00Z",
                "endDate": "2028-01-25T23:59:59Z",
                "maxExtentDate": "2030-01-25T23:59:59Z"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "The contract is expected to commence by Monday 26th January 2026 and will run initially for 2 years until Tuesday 25th January 2028 with 2 years optional extensions to Friday 25th January 2030."
            },
            "hasOptions": true,
            "options": {
                "description": "The NAO reserves the right, during the term of the contract, to: * Purchase additional user licences to accommodate increased usage requirements; and * Procure additional professional services, including but not limited to configuration, and training, at the rates specified in the contract. These options may be exercised at any time during the contract period to ensure flexibility and scalability in meeting the NAO's evolving needs."
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "078483-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/078483-2025",
                    "datePublished": "2025-12-01T13:15:11Z",
                    "format": "text/html"
                },
                {
                    "id": "078547-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/078547-2025",
                    "datePublished": "2025-12-01T14:52:04Z",
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            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-01-16T23:59:59Z",
                    "status": "scheduled"
                }
            ],
            "date": "2025-12-01T00:00:00Z",
            "standstillPeriod": {
                "endDate": "2025-12-11T23:59:59+00:00"
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    "language": "en"
}