Planning

Provision, Installation, Monitoring, and Maintenance of Digitally Compliant Warden Call Alarm Systems for Sheltered Housing Schemes

CAMBRIDGE CITY COUNCIL

This public procurement record has 1 release in its history.

Planning

02 Dec 2025 at 16:36

Summary of the contracting process

Cambridge City Council is in the planning stage of procuring services under the tender titled "Provision, Installation, Monitoring, and Maintenance of Digitally Compliant Warden Call Alarm Systems for Sheltered Housing Schemes." This procurement focuses on alarm systems and surveillance services for sheltered housing, located in the Cambridge area, UKH12 region. An initial online engagement event is scheduled for 10 December 2025, providing an opportunity for interested suppliers to understand the contract requirements in detail. Prospective bidders must register for participation by emailing the provided contact address. The formal tender notice is expected in early 2026, paving the way for contract commencement by June 2026.

This tender offers substantial opportunities for businesses within the alarm systems and security services industry, particularly small and medium-sized enterprises (SMEs). The contract is subdivided into three lots, including the installation of alarm equipment, monitoring services, and ongoing maintenance. Businesses specialising in technology solutions, emergency monitoring, and support services for housing schemes are well-suited to participate. The procurement's estimated value is £960,000, ensuring competitive bidding with a focus on achieving digitally compliant solutions crucial for the anticipated telephone line switchovers. Companies with relevant experience in servicing public sector housing schemes may find lucrative growth opportunities through this procurement.

How relevant is this notice?

Notice Information

Notice Title

Provision, Installation, Monitoring, and Maintenance of Digitally Compliant Warden Call Alarm Systems for Sheltered Housing Schemes

Notice Description

The council is seeking to procure a new contract to deliver a digitally compliant warden call alarm system across its 13 sheltered housing schemes, covering approximately 500 properties. This upgrade is essential to ensure continuity of service following the national digital phone line switchover. The procurement will be divided into three lots: (1) the supply and installation of the new alarm equipment, (2) the provision of a 24/7 monitoring and response service for alarm activations, and (3) ongoing maintenance and support for the installed systems. We are inviting suppliers with relevant experience and capability to express interest in one or more of these lots.

Planning Information

Cambridge City Council are holding an online event to outline to potential bidders the requirements for this future contract. An open Q&A will be included. Date: 10 December 2025 Time: 1000 - 1100 To be held on Teams If your organisation would like to be present, then please email your details (Name, Email address, Company) to procurement@cambridge.gov.uk for registration, and an email link will be sent to you prior to the engagement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ed57
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079084-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

35121700 - Alarm systems

35125000 - Surveillance system

79711000 - Alarm-monitoring services

79714000 - Surveillance services

Notice Value(s)

Tender Value
£800,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Dec 20252 days ago
Submission Deadline
Not specified
Future Notice Date
1 Feb 20262 months to go
Award Date
Not specified
Contract Period
31 May 2026 - 31 May 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CAMBRIDGE CITY COUNCIL
Contact Name
Not specified
Contact Email
procurement@cambridge.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
CAMBRIDGE
Postcode
CB2 1BY
Post Town
Cambridge
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
TLH12 Cambridgeshire CC

Local Authority
Cambridge
Electoral Ward
Market
Westminster Constituency
Cambridge

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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