Notice Information
Notice Title
Provision, Installation, Monitoring, and Maintenance of Digitally Compliant Warden Call Alarm Systems for Sheltered Housing Schemes
Notice Description
The council is seeking to procure a new contract to deliver a digitally compliant warden call alarm system across its 13 sheltered housing schemes, covering approximately 500 properties. This upgrade is essential to ensure continuity of service following the national digital phone line switchover. The procurement will be divided into three lots: (1) the supply and installation of the new alarm equipment, (2) the provision of a 24/7 monitoring and response service for alarm activations, and (3) ongoing maintenance and support for the installed systems. We are inviting suppliers with relevant experience and capability to express interest in one or more of these lots.
Planning Information
Cambridge City Council are holding an online event to outline to potential bidders the requirements for this future contract. An open Q&A will be included. Date: 10 December 2025 Time: 1000 - 1100 To be held on Teams If your organisation would like to be present, then please email your details (Name, Email address, Company) to procurement@cambridge.gov.uk for registration, and an email link will be sent to you prior to the engagement.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05ed57
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/006746-2026
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK2 - Preliminary Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
35 - Security, fire-fighting, police and defence equipment
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
35121700 - Alarm systems
35125000 - Surveillance system
79711000 - Alarm-monitoring services
79714000 - Surveillance services
Notice Value(s)
- Tender Value
- £800,000 £500K-£1M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 26 Jan 20263 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- 1 Feb 2026Expired
- Award Date
- Not specified
- Contract Period
- 31 May 2026 - 31 May 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Planning
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CAMBRIDGE CITY COUNCIL
- Contact Name
- Not specified
- Contact Email
- procurement@cambridge.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- CAMBRIDGE
- Postcode
- CB2 1BY
- Post Town
- Cambridge
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH4 Cambridgeshire and Peterborough
- Small Region (ITL 3)
- TLH42 Cambridgeshire CC
- Delivery Location
- TLH12 Cambridgeshire CC
-
- Local Authority
- Cambridge
- Electoral Ward
- Market
- Westminster Constituency
- Cambridge
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/006746-2026
26th January 2026 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/080679-2025
8th December 2025 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/079084-2025
2nd December 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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"title": "Provision, Installation, Monitoring, and Maintenance of Digitally Compliant Warden Call Alarm Systems for Sheltered Housing Schemes",
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"description": "We are writing to inform you that the planned market engagement event for this project, originally scheduled for 10 December 2025 from 10:00 AM to 11:00 AM, has been postponed. The event will now take place on: Date: 17 December 2025 Time: 2:00 PM Please contact procurement@cambridge.gov.uk to register your interest. If you have already contacted us, you are not required to again and an invitation will follow nearer the 17th December."
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"description": "Following on the presentation on 17 December for Cambridge City Council's Digital Switch Over Project. We are pleased to invite you to participate in Supplier Site Visits to support your understanding of the project requirements and the individual characteristics of our sheltered housing schemes. These visits are an opportunity to view each of our 13 sheltered housing sites, giving you insight into the current systems installed and the expectations for the new digital solution. ________________________________________ Site Visit Overview The purpose of the day is to enable potential suppliers to: * Visit the sites of our sheltered housing schemes. * Gain familiarity with the existing systems and environments. * Better understand the scope and operational context for the proposed new system. ________________________________________ Dates You may book to attend one of the following site visit dates: * Tuesday, 3 February 2026 * Wednesday, 4 February 2026 Please note that Day 2 is a repeat of Day 1, and attendance on both days is not required. ________________________________________ Timings Start time: 9:00am at the first site. We will then follow a planned route across the city, visiting each scheme as a group. Estimated finish: 5:00pm (Timing may vary depending on traffic and other factors.) ________________________________________ Parking: Parking is very limited at most of the sites, so we would ask that you share cars with colleagues wherever possible to reduce the amount of vehicles at each site. For the first site (Mansel Court), you can use the public car park next to the scheme which can be access via Alexwood Road, CB4 2EG. Parking there is free. There is a 2 hour limit in the main car park, but no limit on the spaces in the row on the left as you come in the entrance. ________________________________________ Booking a Place Please reply to this message or email procurement@cambridge.gov.uk to confirm which day you wish to attend and the number of vehicles your team will bring. ________________________________________ We look forward to meeting you on the day."
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