Award

Orthodontic Services, Hertfordshire 2027/37

NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

TenderUpdate

17 Dec 2025 at 13:03

Award

02 Dec 2025 at 19:02

Summary of the contracting process

NHS Hertfordshire and West Essex Integrated Care Board has awarded a contract for orthodontic services in Hertfordshire from 2027 to 2037 under the Provider Selection Regime, without applying the provisions of the Public Contracts Regulations 2015. The procurement process utilised the direct award process C, approved by the Primary Care Commissioning Committee on 17 June 2025, with the contract award on 18 November 2025. The contract was formally announced on 17 December 2025 after a standstill period from 2 December to 12 December 2025. This procurement falls within the services category focusing on orthodontics, with the contractual work being carried out in Epping, Essex. The contract, valued at £5,315,807, is planned to commence on 1 April 2027 and remain active until 31 March 2037.

This tender presents significant opportunities for business growth, particularly for businesses within the dental healthcare industry specialising in orthodontics. With a substantial contract value, businesses that offer comprehensive orthodontic solutions such as traditional braces, clear aligners, and removable retainers could find this opportunity lucrative. The contract is aimed specifically at providers meeting NHS orthodontic care criteria, involving referral-only services via General Dental Practitioners. Small and medium enterprises (SMEs), such as The Specialist Orthodontic Practice, could benefit significantly from engaging in such long-term service agreements, ensuring consistent revenue and business stability over a decade-long period.

How relevant is this notice?

Notice Information

Notice Title

Orthodontic Services, Hertfordshire 2027/37

Notice Description

Orthodontics is a dental specialty focused on aligning your bite and straightening your teeth. You might need to see an orthodontist if you have crooked, overlapped, twisted or gapped teeth. Common orthodontic treatments include traditional braces, clear aligners and removable retainers.<br/><br/>To confirm as per the PSR direct award porcess C, the existing provider satisfies the existing contract, delivering a good service, meeting all the KPIs with no quality concerns and good outcomes. No concerns have been raised by patients and the current contracting arrangements are not changing from the existing contract.

Lot Information

Lot 1

Orthodontics is a dental specialty focused on aligning your bite and straightening your teeth. You might need to see an orthodontist if you have crooked, overlapped, twisted or gapped teeth. Common orthodontic treatments include traditional braces, clear aligners and removable retainers. These services are a 'referral only service' via a General Dental Practitioner.

Eligible Patients must meet the Index of Orthodontic Needs to receive NHS Orthodontic Care.

Orthodontic Contracts are commissioned via a Personal Dental Services (PDS) Agreement which is a national contractual framework.

There is no material change to the new contract being offered and therefore a direct award process C has been completed under the PSR and a robust due diligence process has been completed to ensure providers meet all the basic and key criterion. Additional information: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period.

Representations by providers must be made to decision makers by 13/12/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR DAP C.

Any representations should be sent to hweicbhv.dental@nhs.net

The Primary Care Commissioning Committee approved the approach for the PSR DAP-C process on 17/06/2025 and further approved the contract awards on 18/11/2025. There were no conflicts or potential conflicts declared.

Options: 7 years with 3 years extension

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. <br/><br/>Representations by providers must be made to decision makers by 13/12/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Any representations should be sent to hweicbhv.dental@nhs.net <br/><br/>The Primary Care Commissioning Committee approved the approach for the PSR DAP-C process on 17/06/2025 and further approved the contract awards on 18/11/2025. There were no conflicts or potential conflicts declared.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ed79
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083834-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85131100 - Orthodontic services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£5,314,807 £1M-£10M

Notice Dates

Publication Date
17 Dec 20251 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Nov 20251 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD
Contact Name
Not specified
Contact Email
hweicbhv.dental@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
MARLOWES, HEMEL HEMPSTEAD
Postcode
HP1 1DN
Post Town
Hemel Hempstead
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
TLH35 West Essex

Local Authority
Dacorum
Electoral Ward
Hemel Hempstead Town
Westminster Constituency
Hemel Hempstead

Supplier Information

Number of Suppliers
1
Supplier Name

THE SPECIALIST ORTHODONTIC PRACTICE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05ed79-2025-12-17T13:03:56Z",
    "date": "2025-12-17T13:03:56Z",
    "ocid": "ocds-h6vhtk-05ed79",
    "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. <br/><br/>Representations by providers must be made to decision makers by 13/12/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Any representations should be sent to hweicbhv.dental@nhs.net <br/><br/>The Primary Care Commissioning Committee approved the approach for the PSR DAP-C process on 17/06/2025 and further approved the contract awards on 18/11/2025. There were no conflicts or potential conflicts declared.",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-05ed79",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Orthodontic Services, Hertfordshire 2027/37",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85131100",
            "description": "Orthodontic services"
        },
        "mainProcurementCategory": "services",
        "description": "Orthodontics is a dental specialty focused on aligning your bite and straightening your teeth. You might need to see an orthodontist if you have crooked, overlapped, twisted or gapped teeth. Common orthodontic treatments include traditional braces, clear aligners and removable retainers.<br/><br/>To confirm as per the PSR direct award porcess C, the existing provider satisfies the existing contract, delivering a good service, meeting all the KPIs with no quality concerns and good outcomes. No concerns have been raised by patients and the current contracting arrangements are not changing from the existing contract.",
        "lots": [
            {
                "id": "1",
                "description": "Orthodontics is a dental specialty focused on aligning your bite and straightening your teeth. You might need to see an orthodontist if you have crooked, overlapped, twisted or gapped teeth. Common orthodontic treatments include traditional braces, clear aligners and removable retainers. These services are a 'referral only service' via a General Dental Practitioner. <br/><br/>Eligible Patients must meet the Index of Orthodontic Needs to receive NHS Orthodontic Care. <br/><br/>Orthodontic Contracts are commissioned via a Personal Dental Services (PDS) Agreement which is a national contractual framework. <br/><br/>There is no material change to the new contract being offered and therefore a direct award process C has been completed under the PSR and a robust due diligence process has been completed to ensure providers meet all the basic and key criterion. Additional information: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. <br/><br/>Representations by providers must be made to decision makers by 13/12/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR DAP C.<br/><br/>Any representations should be sent to hweicbhv.dental@nhs.net <br/><br/>The Primary Care Commissioning Committee approved the approach for the PSR DAP-C process on 17/06/2025 and further approved the contract awards on 18/11/2025. There were no conflicts or potential conflicts declared.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard",
                            "type": "quality",
                            "description": "100"
                        },
                        {
                            "name": "Price",
                            "type": "cost",
                            "description": "0"
                        }
                    ]
                },
                "hasOptions": true,
                "options": {
                    "description": "7 years with 3 years extension"
                },
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKH35"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "D_OUTSIDE_SCOPE",
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. <br/><br/>Representations by providers must be made to decision makers by 13/12/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Any representations should be sent to hweicbhv.dental@nhs.net <br/><br/>The Primary Care Commissioning Committee approved the approach for the PSR DAP-C process on 17/06/2025 and further approved the contract awards on 18/11/2025. There were no conflicts or potential conflicts declared.",
        "amendments": [
            {
                "id": "1",
                "description": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.This contract has now been formally awarded using direct award process C.The contract award date is 17/12/2025, and the standstill period took place between 02/12/2025 to 12/12/2025. The Primary Care Commissioning Committee approved the approach for the PSR DAP-C process on 17/06/2025 and further approved the contract awards on 18/11/2025. There were no conflicts or potential conflicts declared.New contract will commence on 1 April 2027 through to 31 March 2037.The lifetime value of the contract is PS5,315,807 and will be paid to the provider on 1/12th over the 10year term."
            }
        ]
    },
    "awards": [
        {
            "id": "079134-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-168178",
                    "name": "The Specialist Orthodontic Practice"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-157475",
            "name": "NHS Hertfordshire and West Essex Integrated Care Board",
            "identifier": {
                "legalName": "NHS Hertfordshire and West Essex Integrated Care Board"
            },
            "address": {
                "streetAddress": "The Forum",
                "locality": "Marlowes, Hemel Hempstead",
                "region": "UKH23",
                "postalCode": "HP1 1DN",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "hweicbhv.dental@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.hertsandwestessex.icb.nhs.uk/",
                "buyerProfile": "https://www.hertsandwestessex.icb.nhs.uk/",
                "classifications": [
                    {
                        "id": "REGIONAL_AUTHORITY",
                        "scheme": "TED_CA_TYPE",
                        "description": "Regional or local authority"
                    },
                    {
                        "id": "07",
                        "scheme": "COFOG",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-168178",
            "name": "The Specialist Orthodontic Practice",
            "identifier": {
                "legalName": "The Specialist Orthodontic Practice"
            },
            "address": {
                "streetAddress": "117 High Street, Epping, Essex",
                "locality": "Epping",
                "region": "UKH35",
                "postalCode": "CM16 4BD",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1992560456",
                "email": "linda@thespecialistorthodonticpractice.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-157475",
        "name": "NHS Hertfordshire and West Essex Integrated Care Board"
    },
    "contracts": [
        {
            "id": "079134-2025-1",
            "awardID": "079134-2025-1",
            "status": "active",
            "value": {
                "amount": 5314807,
                "currency": "GBP"
            },
            "dateSigned": "2025-11-18T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}