Tender

The provision of the design and delivery of a leadership development training programme

FINANCIAL OMBUDSMAN SERVICE LIMITED

This public procurement record has 3 releases in its history.

TenderUpdate

06 Jan 2026 at 10:34

UK4 - Tender Notice
TenderUpdate

04 Dec 2025 at 10:59

UK4 - Tender Notice
Tender

03 Dec 2025 at 14:39

UK4 - Tender Notice
Summary of the contracting process

The Financial Ombudsman Service Limited is actively seeking proposals for the design and delivery of a leadership development training programme, targeting the development of up to 108 leaders. Located in London, the programme falls under services in the education and training industry category, with participation anticipated throughout the UK. This procurement process is currently at the Tender stage, following an open competition methodology. Interested parties must submit their proposals by 30th January 2026, with enquiries closing on 26th January 2026. The anticipated contract start date is 20th February 2026, extending up to 18th February 2028, with a potential one-year renewal option.

This tender represents a rewarding opportunity for companies specialising in educational and coaching services. Firms with expertise in crafting leadership training aligned to specific organisational goals and values will find this an ideal business development opportunity. The contract entails designing a programme combining in-person, virtual, and on-demand learning modules, providing substantial scope for educational service providers who excel in creating scalable and evaluative programmes. Such businesses would benefit from illustrating their capacity to deliver high-quality, impactful training solutions adaptable to the unique context of the Financial Ombudsman Service.

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Notice Information

Notice Title

The provision of the design and delivery of a leadership development training programme

Notice Description

The Financial Ombudsman Service (FOS) is seeking to appoint a suitably experienced provider to design, develop, and deliver a high-quality leadership development programme that aligns with our strategic objectives, values, and leadership behaviours. The successful provider will work in close partnership with our Learning and Development function to ensure the programme is tailored to the unique context and needs of FOS. The scope of services includes: * Collaborating with FOS's Learning and Development team to design a scalable leadership development programme, fully aligned with our leadership skills framework and organisational context. * Delivering a blended learning experience incorporating in-person, virtual, hybrid, and on-demand modules for defined cohorts, with the aim of reaching up to 108 leaders over the contract duration. * Supplying all necessary learning materials, tools, and digital content to support sustained learning and development. * Working with FOS' Learning and Development team to implement robust evaluation methods to assess participant experience, capability development, and the overall impact of the programme. * Sharing responsibility with the FOS team for managing and administering all aspects of programme delivery, quality assurance, and evaluation, ensuring adherence to agreed contract costs and timelines. The programme is expected to run over two years with an option to extend for one year, commencing with a pilot phase followed by a full rollout

Lot Information

Lot 1

Options: Options for the delivery partber to provide advice and additional design/ content

Renewal: The programme may need to be extended to incorporate additional particpants or additional bespoke training is required

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ee13
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000554-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services

CPV Codes

79998000 - Coaching services

80000000 - Education and training services

80300000 - Higher education services

80500000 - Training services

Notice Value(s)

Tender Value
£230,000 £100K-£500K
Lots Value
£230,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Jan 20261 months ago
Submission Deadline
30 Jan 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
20 Feb 2026 - 18 Feb 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FINANCIAL OMBUDSMAN SERVICE LIMITED
Contact Name
Not specified
Contact Email
procurement.enquiries@financial-ombudsman.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E14 9SR
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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