Planning

Provision of a Human Resources Information System (HRIS) / Caffael System Gwybodaeth Adnoddau Dynol

SOCIAL CARE WALES

This public procurement record has 1 release in its history.

Planning

04 Dec 2025 at 08:28

Summary of the contracting process

The public procurement process initiated by Social Care Wales involves the planning for the procurement of a Human Resources Information System (HRIS). This initiative, under Welsh devolved regulations, aims to streamline HR processes and enhance efficiency. While currently in the planning stage, Social Care Wales seeks to engage with suppliers to understand market solutions, costs, and timelines for implementation. Two preliminary market engagement sessions are scheduled for Thursday, 11 December 2025, and Thursday, 8 January 2026, both held via MS Teams. The deadline for the Q&A portal on Sell2Wales is set for 13 January 2026. The procurement is located in Cardiff, United Kingdom, and falls under the category of software packages and information systems, as well as IT services.

This tender presents a valuable opportunity for organisations specialising in software development, HRIS solutions, and IT consultancy. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly well-suited to compete due to the system requirements for bilingual accessibility, integration, and automation. Participating businesses can contribute to enhancing HR efficiency for a recognised public authority within Wales while potentially securing long-term contracts through renewals beyond the current planned timeframe of August 2026 to July 2029. The gross contract value is £170,000, offering a substantial growth opportunity for capable suppliers willing to innovate within public sector frameworks.

How relevant is this notice?

Notice Information

Notice Title

Provision of a Human Resources Information System (HRIS) / Caffael System Gwybodaeth Adnoddau Dynol

Notice Description

Social Care Wales intends to procure a secure, user-friendly HR Information System (HRIS) to streamline HR processes, improve efficiency, and ensure compliance with bilingual and accessibility standards. The system will support HR teams, line managers, and employees through automation, integration, and self-service functionality. Key Objectives ~Implement a secure HRIS that simplifies HR operations and enhances user experience. ~Enable efficient management of personal data, absence tracking, performance reviews, and reporting. ~Ensure full bilingual functionality (Welsh and English) and compliance with WCAG 2.2 accessibility standards. ~Provide self-service portals for employees and line managers. ~Improve efficiency through automation and integration with existing systems. Core Requirements HR Functionality: ~Employee data management (personal details, job/pay records, equality data). ~Absence and leave management with automated carry-forward. ~Training record management and integration with IHASCO LMS. ~Standard and custom HR reporting (workforce composition, pay gap, retention, attendance). ~Notifications for tasks and workflows. Employee & Manager Self-Service: ~Leave requests and approvals. ~Time and attendance tracking with carry-over functionality. ~Performance management (objectives, review notes). ~Ability to update personal details with HR notifications. Technical & Integration: ~Compatibility with Microsoft products (Forms, SharePoint). ~Secure login (at least 2FA but preferably SSO) and role-based permissions ~Document storage for HR and managers. ~Ongoing technical support and training under SLA. Compliance: ~Full bilingual functionality (Welsh/English). ~Accessibility compliance with WCAG 2.2. ~GDPR and data protection considerations (including DPIA support). ~Registered as a data controller with ICO ~Cyber Essentials Plus ~Data to be held in UK (or EEA if there are no alternative options) Future Considerations ~Integration with Applicant Tracking System and extended Learning Management System. Mae Gofal Cymdeithasol Cymru'n bwriadu caffael System Gwybodaeth Adnoddau Dynol (HRIS) ddiogel, hawdd ei defnyddio i symleiddio prosesau AD, gwella effeithlonrwydd, a sicrhau cydymffurfiaeth a safonau dwyieithog a hygyrchedd. Bydd y system yn cefnogi timau AD, rheolwyr llinell a gweithwyr trwy awtomeiddio, integreiddio, ac ymarferoldeb hunanwasanaeth. Amcanion Allweddol: ~Gweithredu HRIS dogel sy'n symleiddio gweithrediadau AD a gwella profiad y defnyddiwr. ~Galluogi rheoli data personol effeithlon, tracio absenoldebau, adolygiadau perfformiad, ac adrodd. ~Sicrhau ymarferoldeb dwyieithog llawn (Cymraeg a Saesneg) a chydymffurfiaeth a safonau hygyrchedd WCAG 2.2. ~Darparu pyrth hunanwasanaeth i weithwyr a rheolwyr llinell. ~Gwella effeithlonrwydd trwy awtomeiddio ac integreiddio a systemau presennol. Gofynion Craidd Ymarferoldeb AD: ~Rheoli data cyflogeion (manylion personol, cofnodion swydd/cyflog, data cydraddoldeb). ~Rheoli Absenoldeb a gwyliau gyda chario drosodd awtomataidd. ~Rheoli cofnodion hyfforddi ac integreiddio a IHASCO LMS. ~Adrodd elfennau safonol ac arferol adnoddau dynol (cyfansoddiad y gweithlu, bwlch cyflog, cadw staff, presenoldeb). ~Hysbysiadau ar gyfer tasgau a llifoedd gwaith. Hunanwasanaeth Gweithwyr a Rheolwr: ~Cymeradwyo ceisiadau ar gyfer gwyliau. ~Tracio amseroedd a phresenoldeb gydag ymarferoldeb cario drosodd. ~Rheoli perfformiad (amcanion, nodiadau adolygu). ~Y gallu i ddiweddaru manylion personol gyda hysbysiadau AD. Technegol ac Integreiddio: ~Cydnawsedd/cydnabyddiaeth a chynhyrchion Microsoft (Ffurflenni, SharePoint). ~Mewngofnodi diogel (o leiaf 2FA ond yn delfrydol SSO) a chaniatad/cymeradwyo ar sail rol. ~Storio dogfennau ar gyfer AD a rheolwyr. ~Cymorth technegol parhaus a hyfforddiant o dan CLG. Cydymffurfiad: ~Ymarferoldeb dwyieithog llawn (Cymraeg/Saesneg). ~Cydymffurfio a WCAG 2.2. ~GDPR ac ystyriaethau diogelu data (gan gynnwys cymorth DPIA). ~Wedi'i gofrestru fel rheolydd data gydag ICO ~Hanfodion Seiber Plws ~Data i'w gadw yn y DU (neu'r AEE os nad oes opsiynau arall) Ystyriaethau yn y dyfodol: ~Integreiddio a System Tracio Ymgeiswyr a System Rheoli Dysgu estynedig.

Planning Information

Social Care Wales is seeking market engagement to understand available solutions, indicative costs, and implementation timelines. Interested suppliers are invited to share information on suitable HRIS solutions that meet these requirements. We will be holding two preliminary market engagement sessions via MS Teams on 14:30, Thursday 11 December 2025 13:30, Thursday 8 January 2026 The sessions will be hosted by project team: Beth Ackland Vivienne Richards Ysabel Daly Andrew Jones Marianne Lewis And a member of the procurement Team. Both sessions will begin with the same presentation outlining the requirements, following which an opportunity for questions and answers will follow. The sessions will be recorded and uploaded against this notice on Sell2Wales. If you are interested in joining a preliminary market engagement session, please email procurement@socialcare.wales advising the tender title and desired session date/time.   The Sell2Wales question and answer portal will be live against this PME notice until 17:00 Tuesday 13 January 2026. Mae Gofal Cymdeithasol Cymru’n ceisio ymgysylltu â'r farchnad i ddeall yr atebion, costau, ac amserlenni gweithredu sydd ar gael. Gwahoddir cyflenwyr sydd â diddordeb i rannu gwybodaeth am atebion HRIS addas sy'n bodloni'r gofynion hyn. Byddwn yn cynnal dwy sesiwn ymgysylltu ragarweiniol â'r farchnad trwy MS Teams ar 14:30, Dydd Iau 11 Rhagfyr 2025 13:30, Dydd Iau 8 Ionawr 2026 Bydd y sesiynau yn cael eu cynnal gan dîm y prosiect: Beth Ackland Vivienne Richards Ysabel Daly Andrew Jones Marianne Lewis Aelod o'r Tîm caffael. Bydd y ddwy sesiwn yn dechrau gyda'r un cyflwyniad yn amlinellu'r gofynion, ac yna bydd cyfle i gwestiynau ac atebion i ddilyn. Bydd y sesiynau'n cael eu recordio a'u llwytho i fyny yn erbyn yr hysbysiad hwn ar Sell2Wales. Os oes gennych ddiddordeb mewn ymuno â sesiwn ymgysylltu rhagarweiniol â'r farchnad, anfonwch e-bost at procurement@socialcare.wales gan roi teitl y tendr a'r dyddiad/amser delfrydol yn y sesiwn a ddymunir. Bydd porth cwestiynau ac atebion Sell2Wales yn fyw yn erbyn yr hysbysiad PME hwn tan 17:00 Dydd Mawrth 13 Ionawr 2026

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ee64
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079550-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£141,667 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Dec 2025Today
Submission Deadline
Not specified
Future Notice Date
30 Apr 20265 months to go
Award Date
Not specified
Contract Period
2 Aug 2026 - 31 Jul 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOCIAL CARE WALES
Contact Name
Procurement Team
Contact Email
procurement@socialcare.wales
Contact Phone
Not specified

Buyer Location

Locality
CARDIFF
Postcode
CF10 1EW
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL Wales

Local Authority
Cardiff
Electoral Ward
Cathays
Westminster Constituency
Cardiff South and Penarth

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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        "title": "Provision of a Human Resources Information System (HRIS) / Caffael System Gwybodaeth Adnoddau Dynol",
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