Accommodation-Based Support Service for Women at Risk of, or Fleeing Domestic Abuse

WIRRAL COUNCIL

This public procurement record has 2 releases in its history.

Award

27 Apr 2026 at 15:45

Tender

04 Dec 2025 at 16:31

Summary of the contracting process

Wirral Council, located in Wallasey, United Kingdom, has awarded a contract for an Accommodation-Based Support Service aimed at women at risk of, or fleeing domestic abuse. The procurement is categorised under Health and Social Work Services and follows an open procedure. The awarded contract is set to start on 1st June 2026, with a budget of £225,000 per annum and includes potential extensions up to May 2030. The final award was issued on 22nd April 2026, to WIRRAL WOMEN & CHILDRENS' AID, and the standstill period will end on 7th May 2026. This service will provide a 24-hour safe refuge for women and their children, promoting independence and access to housing-related support.

This tender presents an opportunity for SMEs and organisations focused on social services to engage in the nurturing and empowering of women affected by domestic violence. Businesses operating in the health and social work sectors, particularly those with expertise in housing support and crisis management, would be well-positioned to contribute. The procurement process, characterised by a light-touch regime, offers potential bidders the chance to collaborate with local agencies and help develop job opportunities for women residing in the refuge. The contract also emphasises cultural sensitivity and the importance of partnerships, making it particularly appealing for entities looking to make a significant community impact.

How relevant is this notice?

Notice Title

Accommodation-Based Support Service for Women at Risk of, or Fleeing Domestic Abuse

Notice Description

The Council is seeking to appoint a supplier to deliver a safe and secure 12-bedded refuge that will provide a place of safety for single women and women with families/children who have experienced, or who are at risk of, domestic abuse and/or harassment e.g. honour based violence, forced marriages. The service will aim to prevent homelessness, and to provide appropriate levels of housing-related support people to manage and maintain independent living. The support will be solution focussed, aimed at resolving issues and preventing crisis. This service is expected to provide a safe place of refuge for single women, and women with children, that is available for same day access 24 hours a day, appropriate to a range of support needs. The maximum financial envelope available to the Council to fund this procurement is PS225,000.00 per annum. Service Aims and Objectives * The core aim of the service is to support and empower women to reduce the impact of domestic abuse in their lives, to make informed decisions, take control and access opportunities that promote independence and a future, free from abuse. * The successful party will work with the Commissioning team to effectively and efficiently achieve the following aims: * Provide refuge accommodation and housing related support to women and their children who are fleeing from or at risk of domestic abuse. * To offer both single women, and women with children a safe place to live, and to support service users through the provision of an inclusive, sensitive, non-judgmental and non-oppressive support service * Identify collaborative ways to work with women to raise their self-esteem and achieve their goals and, where required, to identify counselling support to help them to overcome the negative relationships experienced in their past. * To be culturally sensitive and flexible in its approach to dealing with referrals and deliver timely responses in order to meet the needs of the wide range of domestic abuse issues affecting the lives of women and their children referred to them. * To deliver the service in a manner that takes account of residents' racial and or religious background and respects individual dignity and privacy. * To deliver services which promote good practice, are compliant with all relevant government legislation and follow published guidance with regard to the implementation of national and local strategies * To deliver services which contribute to local implementation of national and local strategies * Develop partnerships with agencies and communities to make job opportunities easily accessible and to increase the potential of women living in the refuge * To provide expertise in the area of domestic abuse in order to provide support, information and guidance to partner agencies * Be proactive in identifying and applying for additional sources of funding to provide additionality to the services provided. The main objectives of the Service will be to; * To provide temporary accommodation and housing related support to enable service users of this domestic abuse service to manage in their accommodation and to enable them to live as independently and inclusively in the community as possible and to enjoy the highest possible quality of life * To work with each service user to develop a support plan and help them to achieve and review the targets contained in the plan * To promote realistic expectations around move-on from the service and support service users to consider a range of move-on options, including private sector accommodation * To promote greater independence for all users through practical assistance, emotional support and employment and skills training * Help women to rebuild their lives including helping them to access community facilities such as drug treatment services, counselling, legal and financial advice and services, etc * To provide a service informed by an awareness of the law and provision for mitigating against a range of harmful practices e.g. forced marriage, honour-based violence, female genital mutilation and faith-based violence * The service will assist women to access provisions for children as necessary including nursery and school places * The enhance the potential of service users to improve their self-advocacy skills, use local resources and take control of their lives. The provider will also seek to promote and facilitate effective service user involvement * To deliver the support programme in a flexible manner, so that it can manage the fluctuating support needs of service users

Lot Information

Lot 1

Renewal: 2 x12 Month Extension Periods 1st Period 01/06/2028-31/05/2029 2nd Period 01/06/2029-31/05/2030

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ef1a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/038220-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£928,100 £500K-£1M
Lots Value
£928,100 £500K-£1M
Awards Value
£978,128 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
27 Apr 20261 months ago
Submission Deadline
26 Jan 2026Expired
Future Notice Date
Not specified
Award Date
21 Apr 20262 months ago
Contract Period
31 May 2026 - 31 May 2028 2-3 years
Recurrence
2029-09-10

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WIRRAL COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WALLASEY
Postcode
CH44 8ED
Post Town
Chester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD74 Wirral
Delivery Location
TLD74 Wirral

Local Authority
Wirral
Electoral Ward
Seacombe
Westminster Constituency
Wallasey

Supplier Information

Number of Suppliers
1
Supplier Name

WIRRAL WOMEN & CHILDRENS' AID

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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