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Havant Advice Services

Havant Borough Council

This public procurement record has 2 releases in its history.

Award

27 Feb 2026 at 16:39

UK6 - Contract Award Notice
Tender

08 Dec 2025 at 18:29

UK4 - Tender Notice
Summary of the contracting process

Havant Borough Council is spearheading a procurement process for the provision of open access social welfare services, titled "Havant Advice Services," aimed at servicing the Havant Borough. Categorised under Guidance Services, the procurement seeks to offer comprehensive advice on welfare benefits, debt, housing, and more, with Citizens Advice Solent East as the awarded supplier. Located in Havant, the council anticipates the contract starting on 1 April 2026 with the initial term concluding on 31 March 2029. The estimated total contract value is £705,000, excluding VAT, with potential extensions up to a maximum of five years. As part of an open procurement procedure, parties interested were scheduled to submit their tenders before 19 January 2026, following which an award notice was published on 27 February 2026.

Businesses with expertise in providing social welfare advice services are well-placed to leverage this opportunity for growth within the Havant Borough. By engaging in this tender, firms can expand their service offerings and customer base, taking advantage of the council's budget provision of £141,000 annually, paid biannually. Organisations excelling in customised, confidential advice delivery across various platforms should find this project particularly suitable. Furthermore, as Havant is part of the English Devolution priority area, businesses involved may gain future opportunities amidst local governmental restructuring and potential increases in contract funding, enhancing their foothold in the public sector advisory domain.

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Notice Information

Notice Title

Havant Advice Services

Notice Description

Havant Borough Council (the council) invited tenders from suitably qualified suppliers for the provision of open access social welfare services for people across Havant Borough (the Service). The purpose of the Service is to: - Provide free, confidential, impartial advice to people in need, over the age of 16 who live of work in Havant Borough. - Improve outcomes for individuals and help prevent future crisis, whilst helping reduce demand for health care, social care, housing and other statutory services. - Seek to understand the underlying causes of people's problems with the aim of helping the individual better deal with the symptoms of their challenges by offering a holistic advice and support service. The Service must be available through a range of options, with and without appointment, on a walk-on basis at accessible locations in the Borough, by telephone, email ,or other technologies that provide confidential communication. The Service must provide advice that is accurate, up to date, lawful, and fit for purpose. It shall be tailored to meet the needs of the customer. Therefore the Service must provide advisor trained in areas of high volume / high value demand, and who are also able to help customers find answers that fall outside of these areas. The highest areas of demand are welfare benefits, debt, housing, consumer issues, and other issues including family rights, employer rights etc. In addition, the Service must provide specific debt and other advice to council housing customers. This will include attendance at the council's premises for 1.5 days per week to work directly with the councils housing team. The council's budget for this service is PS141,000 per year, excluding VAT. This will be paid in 2 instalments in March and October each year. The contract is due to commence on 01 April 2026 for an initial period of 3 years, ending on 31 March 2029. The contract includes the option to extend for additional periods to be agreed, to a maximum contract term of 5 years. This takes the total approximate value of the contract is PS705,000 (excluding VAT). The council aims to work with the supplier to identify and bid for new pots of funding. Where this is successful, this may lead to an increase in the total value of the contract. Payment for the contract will be made in 2 instalments at 6 month intervals starting on contract commencement. There are TUPE implications for this contract. It must also be noted that the council is part of the "Hampshire and Solent" area that has been accepted as a priority area for English Devolution. This process includes Local Government Reorganisation (LGR), the creation of new unitary authority structures to replace existing "two-tier" county and district council system. Further details about this process are available at https://www.havant.gov.uk/devolution-and-local-government-reorganisation-lgr Definite timescales for this process are still to be confirmed, however, for Tenderers, the prospect of LGR means: - the minimum contract term has been set to allow for flexibility during this period of reorganisation - the take up of extension options may depend on how advice services across the new structure will be commissioned - this contract may be novated to the new authority structure and name during the contract term - the contract may be varied to allow for service adaptations within the new structure, or to prepare for the new structure

Lot Information

Lot 1

Renewal: The contract includes the option to extend, for additional periods to be agreed, to a maximum total contract term of 5 years, subject to the agreement and performance and both parties. Please note, fixed extension periods have not been set to allow for non-standard extension periods to be used as required, within the context of LRG.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f141
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/018139-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312310 - Guidance services

Notice Value(s)

Tender Value
£705,000 £500K-£1M
Lots Value
£705,000 £500K-£1M
Awards Value
£705,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
27 Feb 20267 months ago
Submission Deadline
19 Jan 2026Expired
Future Notice Date
Not specified
Award Date
27 Feb 20267 months ago
Contract Period
1 Apr 2026 - 31 Mar 2029 3-4 years
Recurrence
2030-09-30

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Havant Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HAVANT
Postcode
PO9 2AX
Postcode Area
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ35 South Hampshire
Delivery Location
TLJ35 South Hampshire
Local Authority
Havant
Electoral Ward
Havant St Faith's
Westminster Constituency
Havant

Supplier Information

Number of Suppliers
1
Supplier Name

CITIZENS ADVICE SOLENT EAST

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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