FTS048 Cleaning Services - Inverness Campus

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    "id": "ocds-h6vhtk-05f17f-2026-03-09T14:11:20Z",
    "date": "2026-03-09T14:11:20Z",
    "ocid": "ocds-h6vhtk-05f17f",
    "description": "A site visit will take place on 13 January 2026. Refer to the Scope of Requirements and Tender Guidance document for further details. The value stated in section II.1.5 & II.2.6.refer to the envisaged total contract value including any optional extension periods. In order to participate, bidders should register, for free, on www.publiccontractsscotland.gov.uk and record their interest in this contract and download and complete all relevant documentation. Tenders must be submitted via the PCS postbox and must be received by the published deadline. Late tenders will not be accepted and HIE will reject any submissions received after the deadline. Email or hard copy responses will not be accepted. Where bidders rely on the capacity of other entities in order to meet selection criteria they are required to provide information relating to these entities with the relevant supporting SPD documentation being submitted. SPD 3D.12 Bidders should refer to the \"Conflict of Interest\" Section within the Scope of Requirements when completing this question. The Award criteria Questions 4-9 will be marked according to the following criteria - refer to the tender documents for the evaluation criteria for Questions 1-3 including the minimum threshold for Qs 4-9. 0 - Unacceptable - Nil or inadequate response which fails to demonstrate an ability to meet the requirement. 1 - Poor - Response is partially relevant but generally poor. It addresses some elements of the requirement but contains insufficient/limited detail or explanation to demonstrate how the requirement will be fulfilled. 2 - Acceptable - Response is relevant and acceptable. It addresses a broad understanding of the requirement but may lack details on how the requirement will be fulfilled in certain areas. 3 - Good - Response is relevant and good. It is sufficiently detailed to demonstrate a good understanding and provides details on how the requirements will be fulfilled. 4 - Excellent - Response is completely relevant and excellent overall. It is comprehensive, unambiguous and demonstrate a thorough understanding of the requirement and provides details of how the requirement will be met in full. (SC Ref:825987)",
    "initiationType": "tender",
    "tender": {
        "id": "FTS048",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "FTS048 Cleaning Services - Inverness Campus",
        "status": "cancelled",
        "classification": {
            "scheme": "CPV",
            "id": "90900000",
            "description": "Cleaning and sanitation services"
        },
        "mainProcurementCategory": "services",
        "description": "HIE requires a suitable qualified and experienced supplier to provide cleaning services at a number of buildings at Inverness Campus. The contract will be let from 1 June 2026 for the initial period of 3 years, unless terminated in accordance with the provisions of the Contract Conditions, with HIE having the option to extend for a further period of up to 12 months and another further period of up to 12 months following the Initial Term (i.e. the maximum contract length including the optional extension periods is 5 years). The currently envisaged budget for the the first 2 years is GBP 127,800 - GBP 182,600 (excluding VAT). The prices will remain fixed for Year 1 and 2 of the contract, thereafter a price increase mechanism may apply, as per the tender documents. The value stated in sections II.1.5 and II.2.6. refers to the estimated contract value over the maximum length of the contract (i.e. 5 years).",
        "value": {
            "amount": 498000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "The services required include cleaning and housekeeping, day cleaning and periodic cleaning services. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Q1 Prompt Payment Standard Clause",
                            "type": "quality",
                            "description": "pass/fail"
                        },
                        {
                            "name": "Q2 Cyber Security",
                            "type": "quality",
                            "description": "pass/fail"
                        },
                        {
                            "name": "Q3 Payment of the Real Living Wage",
                            "type": "quality",
                            "description": "pass/fail"
                        },
                        {
                            "name": "Q4 Delivery Methodology",
                            "type": "quality",
                            "description": "20%"
                        },
                        {
                            "name": "Q5 Management and Quality Management Methodology",
                            "type": "quality",
                            "description": "12%"
                        },
                        {
                            "name": "Q6 Management and Delivery Team",
                            "type": "quality",
                            "description": "11%"
                        },
                        {
                            "name": "Q7 Net Zero",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "name": "Q8b Monitoring and Reporting of Community Benefits",
                            "type": "quality",
                            "description": "2%"
                        },
                        {
                            "name": "Q9 Fair Work Practices",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "type": "price",
                            "description": "45%"
                        },
                        {
                            "name": "Q1 Prompt Payment Standard Clause",
                            "type": "quality",
                            "description": "pass/fail"
                        },
                        {
                            "name": "Q2 Cyber Security",
                            "type": "quality",
                            "description": "pass/fail"
                        },
                        {
                            "name": "Q3 Payment of the Real Living Wage",
                            "type": "quality",
                            "description": "pass/fail"
                        },
                        {
                            "name": "Q4 Delivery Methodology",
                            "type": "quality",
                            "description": "20%"
                        },
                        {
                            "name": "Q5 Management and Quality Management Methodology",
                            "type": "quality",
                            "description": "12%"
                        },
                        {
                            "name": "Q6 Management and Delivery Team",
                            "type": "quality",
                            "description": "11%"
                        },
                        {
                            "name": "Q7 Net Zero",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "name": "Q8b Monitoring and Reporting of Community Benefits",
                            "type": "quality",
                            "description": "2%"
                        },
                        {
                            "name": "Q9 Fair Work Practices",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "type": "price",
                            "description": "45%"
                        }
                    ]
                },
                "value": {
                    "amount": 498000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1800
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "It is expected that the contract will be let from 1 June 2026 for the initial period of 3 years, unless terminated in accordance with the provisions of the T&Cs, with HIE having the option to extend for a further period of up to 12 months and another further period of up to 12 months following the Initial Term (i.e. the maximum contract length including the optional extension periods is 5 years)."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": true,
                "options": {
                    "description": "see tender documents"
                },
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "90910000",
                        "description": "Cleaning services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90919200",
                        "description": "Office cleaning services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90900000",
                        "description": "Cleaning and sanitation services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90911000",
                        "description": "Accommodation, building and window cleaning services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90919000",
                        "description": "Office, school and office equipment cleaning services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90911300",
                        "description": "Window-cleaning services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM62"
                    },
                    {
                        "region": "UKM62"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://www.publiccontractsscotland.gov.uk/",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "4A2A Bidders must have and up-to-date Level 1 Disclosure Scotland Certificate for all personnel used to deliver this contract (including cleaning operatives, supervisors and contract managers) or commit to obtain the required certificates prior to contract start (e.g. when the cleaning operative has not been appointed yet).",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "minimum": "It is a requirement of this Contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded Contract, the types and levels of insurance indicated below: 4B5B Employer's (Compulsory) Liability Insurance - GBP 5M for each and every claim. http://www.hse.gov.uk/pubns/hse40.pdf 4B5C Public Liability Insurance - GBP 5M for each and every claim 4B.6 (not scored) HIE as a public body must comply with HMRC IR35 provisions. Therefore, where you are bidding as a personal service company (PSC) or will be using a personal service company to provide services under the contract please identify these PSC (s) in your response to 4B.6."
                },
                {
                    "type": "technical",
                    "description": "4C4 If bidders intend to use a supply chain to deliver the requirements detailed in the Contract Notice, they should confirm they have (or have access to) the relevant supply chain management and tracking systems to ensure a resilient and sustainable supply chain. Please refer to Scope of Requirements for full requirements. If bidders do not pay at least 95% of valid invoices on time and are unable to provide a proportionate and timely improvement plan, their organisation will not be selected to participate further in this procurement.(pass/fail) 4C10 Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. (for info)",
                    "appliesTo": [
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                    ]
                }
            ]
        },
        "contractTerms": {
            "performanceTerms": "Refer to the tender documents.",
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2026-02-02T12:00:00Z"
        },
        "submissionTerms": {
            "languages": [
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            "bidValidityPeriod": {
                "durationInDays": 90
            }
        },
        "awardPeriod": {
            "startDate": "2026-02-02T12:00:00Z"
        },
        "bidOpening": {
            "date": "2026-02-02T12:00:00Z"
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "HIE reserves the right to re-tender for these services upon termination of the contract or at the end of the contract, including any extension period."
        }
    },
    "parties": [
        {
            "id": "GB-FTS-1479",
            "name": "Highlands and Islands Enterprise",
            "identifier": {
                "legalName": "Highlands and Islands Enterprise"
            },
            "address": {
                "streetAddress": "An Lochran, 10 Inverness Campus",
                "locality": "Inverness",
                "region": "UKM6",
                "postalCode": "IV2 5NA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1463245245",
                "email": "hieprocurement@hient.co.uk",
                "url": "https://www.publiccontractsscotland.gov.uk/"
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            "details": {
                "url": "http://www.hie.co.uk",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00313",
                "classifications": [
                    {
                        "id": "REGIONAL_AGENCY",
                        "scheme": "TED_CA_TYPE",
                        "description": "Regional or local agency/office"
                    },
                    {
                        "id": "04",
                        "scheme": "COFOG",
                        "description": "Economic affairs"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-1262",
            "name": "Inverness Sheriff Court and Justice of the Peace Court",
            "identifier": {
                "legalName": "Inverness Sheriff Court and Justice of the Peace Court"
            },
            "address": {
                "streetAddress": "The Inverness Justice Centre, Longman Road",
                "locality": "Inverness",
                "postalCode": "IV1 1AH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1463230782",
                "email": "inverness@scotcourts.gov.uk"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "https://www.scotcourts.gov.uk/the-courts/court-locations/inverness-sheriff-court-and-justice-of-the-peace-court"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-1479",
        "name": "Highlands and Islands Enterprise"
    },
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    "language": "en",
    "awards": [
        {
            "id": "020933-2026-FTS048-1",
            "relatedLots": [
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            ],
            "status": "unsuccessful",
            "statusDetails": "discontinued"
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}