Tender

Lift Servicing and Maintenance

TAI HEDYN LIMITED

This public procurement record has 1 release in its history.

Tender

09 Dec 2025 at 19:17

Summary of the contracting process

Tai Hedyn Limited, a public authority operating under Welsh devolved regulations, has initiated a tender process titled “Lift Servicing and Maintenance.” The procurement aims to find a contractor for comprehensive passenger lift maintenance and servicing at various locations, including regions UKL16, UKL21, and UKL24 in the United Kingdom. The tender is currently active, and submissions must be completed electronically by 22 January 2026. The project is valued at £153,000, with the contract scheduled to commence on 1 May 2026 and potentially extend until 30 April 2029. This procurement is classified within the services category and follows an open competition process with a focus on price and quality criteria.

This tender presents substantial opportunities for businesses specialising in lift maintenance services, particularly those capable of providing reliable service with flexibility for emergency situations. The contract’s emphasis on both commercial and quality response underscores opportunities for SMEs to showcase their competitive pricing and high standards in service delivery. Businesses with a strong presence in the UK, familiarity with lift maintenance, and capability to adapt to varying property and equipment requirements will find this tender particularly advantageous for growth and improving their procurement profile.

How relevant is this notice?

Notice Information

Notice Title

Lift Servicing and Maintenance

Notice Description

Lift Servicing and Maintenance Tai Hedyn Limited, trading as Hedyn ("the Association") requires a Contract for Passenger Lift Maintenance and Servicing at various sites. Eight lifts in four different properties will be on a fully comprehensive cover and the remainder will be a service only where all repairs are to be quoted, for convenience and to avoid delays any repairs PS500 excluding VAT or less the contractor can carry out without waiting for authorisation. All planned maintenance will be carried out within Hedyn stipulated working hours and tailored to the Association's requirements. There must be a 24hour call out service number that Hedyn staff can contact in the event on an emergency. The contractor will make arrangements for all phone lines in lifts to be transferred to the contractors contact number for ongoing monitoring within the first 48 hours of commencement of the contract. Regular reviews for servicing are to be recorded of the current condition and future condition of the equipment with recommendations to implement planned maintenance where regulations/standards change and upgrades may be required which fall outside of the Contract, these are to be detailed in a quote and supplied with the service report at the intervals set by Hedyn, copies of the records will be kept on a central register with a copy also kept at the scheme. The Contractor will be expected to update the Hedyn Compliance Database as and when required and agreed prior to pre contract start date. The contractor will ensure there is a main point of contact throughout the duration of the contract with clear escalation points and Hedyn will provide the same. The successful Bidder should note that throughout the term of the Contract as the property stock and equipment list is live and may be subject to change. Therefore, the Association reserves the right to make modifications to the Contract in respect of the properties, equipment and / or tasks required as contained or referenced within this document. Please refer to the Invitation to Tender (ITT) documents for the full specification of requirement.

Lot Information

Lot 1

Options: The Association reserves the right to: a. to directly award additional or repeat, goods, works or services related to the subject matter of this procurement; b. to modify the contract to ensure that it continues to meet the requirements of the Association with regard to the Goods Services and / or Works related to the subject matter of this Procurement; c. to modify the contract in for the materialisation of a known risk in the following circumstances: * site / asset acquisition; * site / asset disposal; and * replacement lift / refurbishment / upgrade works that are subject to 12 months warranty post practical completion.

Renewal: The duration of the Contract will be for 24 months with an option to extend for up to a maximum of a further 12 months at the discretion of the Association and subject to satisfactory contractor performance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f248
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081265-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50750000 - Lift-maintenance services

Notice Value(s)

Tender Value
£127,000 £100K-£500K
Lots Value
£127,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Dec 20252 weeks ago
Submission Deadline
22 Jan 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Apr 2026 - 30 Apr 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TAI HEDYN LIMITED
Contact Name
Huw Price
Contact Email
huw.price@hedyn.wales
Contact Phone
Not specified

Buyer Location

Locality
NEWPORT
Postcode
NP20 2DW
Post Town
Newport
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
TLL16 Gwent Valleys, TLL21 Monmouthshire and Newport, TLL24 Powys

Local Authority
Newport
Electoral Ward
Pillgwenlly
Westminster Constituency
Newport East

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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