Award

TRIV2025-04 Out of Hours Lifeline Services

TRIVALLIS

This public procurement record has 1 release in its history.

Award

11 Dec 2025 at 11:48

Summary of the contracting process

Trivallis, a public authority operating under Welsh devolved regulations, recently completed the procurement process for the "TRIV2025-04 Out of Hours Lifeline Services" contract. This tender, categorized under the services industry, is aimed at providing Lifeline Monitoring and Door Entry Services for the organisation's sheltered and supported housing schemes in Pontypridd, Wales. The procurement stage of this process has reached the award stage, with the contract, valued at £50,057.59, commencing on 10th October 2025 and potentially extending until 30th September 2028, depending on mutual agreement and performance. The procurement method was limited competition, suitable for contracts below the PA23 threshold.

This tender provides significant opportunities for small and medium-sized enterprises (SMEs), particularly those specialising in telephone and data transmission services. Companies like LLESIANT DELTA WELLBEING LTD, the awarded supplier for this contract, demonstrate how SMEs can leverage such opportunities to expand their business footprint by providing essential support services that integrate seamlessly with existing housing management systems. Businesses with expertise in delivering reliable, out-of-hours emergency response and monitoring services would be well-suited to compete in similar tenders in the future, particularly those interested in expanding their services to public sector clients in Wales.

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Notice Title

TRIV2025-04 Out of Hours Lifeline Services

Notice Description

Trivallis manages 23 sheltered housing schemes, 2 supported housing projects and 9 supported homes, employing a team of scheme coordinators and support staff, to provide housing management and support services to our tenants. The sheltered and supported housing schemes have door entry systems, hard wired fire alarm systems and warden call systems that link into the central control systems, along with approx. 35 dispersed alarms in the bungalows at the sheltered schemes. Staff in our sheltered schemes largely work between the hours of 09:00 and 17:00 hours Monday to Friday, with each member of the team covering a number of schemes. Out of hours and at weekends, there is a member of staff on call to deal with any emergencies when needed, however for the wellbeing of residents an out of hours service is provided to residents in addition to Trivallis staff cover. After a request for quotation process was undertaken, Trivallis awarded a contract to LLESIANT DELTA WELLBEING LTD for Lifeline Monitoring and Door Entry Services. This is a below PA23 threshold contract.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f39d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081890-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64210000 - Telephone and data transmission services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£50,057 Under £100K

Notice Dates

Publication Date
11 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Oct 20254 months ago
Contract Period
9 Oct 2025 - 30 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TRIVALLIS
Contact Name
Procurement Team
Contact Email
procurement@trivallis.co.uk
Contact Phone
Not specified

Buyer Location

Locality
PONTYPRIDD
Postcode
CF37 2SW
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified

Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

LLESIANT DELTA WELLBEING

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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