Award

ICT Helpdesk and Asset Management

SOUTH YORKSHIRE PENSIONS AUTHORITY

This public procurement record has 1 release in its history.

Award

11 Dec 2025 at 14:56

Summary of the contracting process

The procurement process for the "ICT Helpdesk and Asset Management" was conducted by the South Yorkshire Pensions Authority, located in Barnsley, South Yorkshire. This contract, falling under the industry category of IT services, involves the provision of an ICT helpdesk and asset management system, alongside related support services. The procurement was carried out using a direct method, placed below the threshold and without competition, resulting in a completed award. The award was made to Phoenix Software Limited, and the contract was signed on 12th November 2025, commencing immediately for a three-year period until 11th November 2028. The services are expected to be delivered in the UKE21 region of the United Kingdom.

This procurement represents a substantial opportunity for those involved in ICT services, particularly companies specialising in consulting, software development, and support systems. While large enterprises like Phoenix Software Limited are well-suited due to their capacity and resources to execute a large-scale project efficiently, smaller firms can look for future similar opportunities that might arise requiring specific IT or regional expertise. Engaging in such public sector contracts can facilitate business growth by establishing a reputable presence in the market and securing a steady revenue stream over multiple years.

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Notice Title

ICT Helpdesk and Asset Management

Notice Description

Provision of ICT Helpdesk and Asset Management system and associated support.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f412
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082091-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£37,667 Under £100K

Notice Dates

Publication Date
11 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Nov 20253 months ago
Contract Period
12 Nov 2025 - 11 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SOUTH YORKSHIRE PENSIONS AUTHORITY
Contact Name
Richard Green
Contact Email
rgreen@sypa.org.uk
Contact Phone
+44 01226666405

Buyer Location

Locality
BARNSLEY, SOUTH YORKSHIRE
Postcode
S71 1HG
Post Town
Sheffield
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE33 Barnsley
Delivery Location
Not specified

Local Authority
Barnsley
Electoral Ward
Central
Westminster Constituency
Barnsley North

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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