Planning

IT Delivery Support

HM REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Planning

15 Dec 2025 at 11:31

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

His Majesty's Revenue and Customs (HMRC) is in the planning stage of a procurement process titled "IT Delivery Support", aimed at acquiring services to enhance IT capabilities within its CDIO Borders & Trade sector. This initiative supports the UK's trade and customs infrastructure, emphasizing the movement of goods across borders. The procurement process is scheduled to proceed with the publication of the Invitation to Tender (ITT) anticipated in February/March 2026. Subsequent phases such as evaluation and moderation are expected by April/May 2026, followed by contract award in July/August 2026. This tender is situated in the United Kingdom within the industry category of IT services, consulting, software development, Internet, and support.

This procurement offers substantial opportunities for businesses, especially those with expertise in IT services, project management, and service integration. The contract involves supporting and maintaining critical national infrastructure, which is essential for businesses aiming to expand their influence in the public sector. Organisations capable of delivering innovation and transformation in IT services would find this tender particularly suitable. Small and medium-sized enterprises (SMEs) are encouraged to participate, with the procurement including provisions supportive of such businesses. This tender is an opportunity to engage with public authority central government and potentially secure a lucrative multi-year contract to drive business growth.

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Notice Information

Notice Title

IT Delivery Support

Notice Description

His Majesty's Revenue and Customs (HMRC) is planning on undertaking a procurement for the services of a supplier(s) to provide technical capabilities and services for the provision of IT change within CDIO Borders & Trade (CDIO B&T). CDIO Borders and Trade (B&T) is a cornerstone of the UK's trade and customs infrastructure. CDIO B&T plays a pivotal role in facilitating, controlling, and regulating this trade-ensuring the secure, efficient, and compliant movement of goods across UK borders. To help deliver this work CDIO B&T requires external support that can complement existing teams and provide delivery and implementation capability across a range of technology and project management specialisms to ensure the systems that support the UK's trade and customs infrastructure are developed and/or maintained. The core services of the contract are expected to include: Critical National Infrastructure support & maintenance Business Analysis Project Management Service integration Transformation Innovation

Planning Information

The purpose of this pre-market engagement is to: Advise the market that HMRC intend to undertake a tendering exercise to award a new contract(s) for IT Delivery Support Provide further information on envisaged requirements and the prospective procurement Gather market feedback through a short questionnaire on our proposed approach to fulfil the need for this requirement. The provisional timescales for the procurement are as follows: Publication of ITT February/March 2026 Evaluation & Moderation April/May 2026 Contract Award July/August 2026 Contract Signature & Mobilisation September 2026 Parties should note participation in pre-market engagement will not influence or provide advantage in any future procurement, and that the scope, services, values, and timelines referenced are indicative only and subject to change. Note the procurement may not go ahead in this and/or any format, and any procurement is subject to relevant internal approvals. This RFI will be conducted by way of an e-Sourcing event using HMRC's SAP Ariba e-Sourcing portal. You must ensure you are registered with the e-Sourcing portal to gain access to the pre-market engagement questionnaire. If you are not already registered, the registration link is; http://hmrc.sourcing-eu.ariba.com/ad/selfRegistration As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact; sapariba.hmrcsupport@hmrc.gov.uk (after first checking your spam in-box) notifying them of non-receipt and confirming the date when your registration request was first made. Once you have obtained 'your organisation's account ID' number, please email callum.day@hmrc.gov.uk and copy in melanie.evans1@hmrc.gov.uk with the following information: - Engagement Title and Reference - Your organisation's HMRC SAP Ariba account ID - Your organisation name - Your name - Your email address - Your telephone number Once you have complied with the above, you will receive an email confirming access to the pre-market engagement questionnaire. Further information about HMRC's procurement tool SAP Ariba, a suppliers guide and general information about supplying to HMRC is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f587
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082821-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
12 Jan 2026Expired
Award Date
Not specified
Contract Period
31 Aug 2026 - 31 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HM REVENUE & CUSTOMS
Contact Name
Not specified
Contact Email
hmrcsupportsapariba@hmrc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1A 2BQ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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