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Cleaning Services

Bournemouth University

This public procurement record has 3 releases in its history.

Award

21 Sep 2026 at 18:54

UK6 - Contract Award Notice
Tender

22 Jan 2026 at 15:20

UK4 - Tender Notice
Planning

16 Dec 2025 at 12:14

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Bournemouth University procured a comprehensive cleaning service for its estate across multiple university sites in the Bournemouth and Poole area. The service covers accommodation, buildings and offices, with cleaning and servicing required to a high standard for students, staff, visitors and affiliates. Delivery is required continuously, 24 hours a day, 365 days a year. The requirement includes maintaining cleanliness, supporting health, safety and wellbeing, preventing disease and bacterial spread, providing absence cover and continuity, and reporting accidents, incidents, near misses and estate defects to the university. The service also seeks environmental and social sustainability, technology-enabled solutions, innovation, industry best practice and value for money. This is a services contract, covering cleaning services (CPV 90910000).

The procurement is complete and has reached award stage. Bournemouth University used an above-threshold open procedure. Mitie Cleaning & Environmental Services Limited was selected for the single lot, with the award dated 21 September 2026 and an awarded value of £21,549,279.92 gross. The contract period runs from 1 October 2026 to 30 September 2036, with a university break clause exercisable after six months’ notice; signature was scheduled for 1 October 2026 and the standstill period ended on 30 September 2026. Twelve bids were received, with one reaching the final stage. Evaluation weighted quality questions at 45%, price at 40%, presentation at 10%, and environmental, sustainability and social value at 5%.

This award demonstrates substantial, long-term demand for outsourced university cleaning delivered at estate scale and with round-the-clock operational resilience. A credible future competitor would need the capacity to service multiple sites continuously, maintain consistently high cleanliness standards and provide reliable absence cover without disrupting service. Strong contract management would be important, including stable operative and management teams, customer service, incident and defect reporting, and close working with an estates function. Relevant capability in accommodation, building and office cleaning would be central. The evaluation also shows that suppliers need more than a low price: evidence of service quality, presentation, environmental and social sustainability, technology-based delivery, innovation and recognised industry best practice would strengthen a competing offer.

How relevant is this notice?

Notice Information

Notice Title

Cleaning Services

Notice Description

Bournemouth University (BU) requires the services of a cleaning contractor to ensure its estate is cleaned and serviced to a high standard for the benefit of the students, staff, visitors and affiliates on a 24-hour, 365 days a year basis. BU's core objectives for the Contract are as follows: * High-level customer service, and overall high levels of cleanliness across the BU estate * Safety and wellbeing of students, staff, affiliates, and members of the public, as well as all visitors to BU premises * Prevention of disease and bacterial spread across or throughout BU's estate * Minimising changes in Contractor personnel, both operatives and in the contract management team * Continuity of service including absence cover * Increasing focus on environmental and social sustainability throughout the supply chain * Adoption and deployment of technology-based solutions * Continued innovation and adoption of industry best practice * Cost savings and Value for Money delivered throughout the duration of the Contract * Appointed Supplier to act as an extension of the BU Estates team and report any accidents, incidences, near misses and estate maintenance defects observed by staff The contract commencement date is 01 October 2026. The Contract term will be 10 (ten) years but will incorporate a 6 (six) month break clause that the University can choose to invoke at any time, for any reason. This means that the University can choose to end the Contract early, after the 6 (six) month notice period has passed.

Planning Information

Bournemouth University intends to publish a tender for the provision of cleaning services across multiple university sites. The anticipated publication date is 07 January 2026, with contract commencement expected on 01 October 2026. During the tender period, the University will hold a Supplier Open Day to allow interested suppliers to visit various sites included under the contract. It is anticipated that this Supplier Open Day will take place on Wednesday 04 February 2026 - full details will be provided in the tender documentation. This notice is issued to inform suppliers of the forthcoming opportunity and key dates. No supplier engagement is required at this stage, and participation in any preliminary engagement will not confer any advantage in the procurement process.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f69e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089381-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

90910000 - Cleaning services

90911100 - Accommodation cleaning services

90911200 - Building-cleaning services

90919200 - Office cleaning services

Notice Value(s)

Tender Value
£26,500,000 £10M-£100M
Lots Value
£26,500,000 £10M-£100M
Awards Value
£21,549,279 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Sep 20261 months ago
Submission Deadline
13 Mar 2026Expired
Future Notice Date
7 Jan 2026Expired
Award Date
21 Sep 20261 months ago
Contract Period
1 Oct 2026 - 30 Sep 2036 Over 5 years
Recurrence
2036-01-22

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Bournemouth University
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
POOLE
Postcode
BH12 5BB
Postcode Area
Bournemouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK63 Bournemouth, Christchurch and Poole
Delivery Location
TLK24 Bournemouth, Christchurch and Poole
Local Authority
Bournemouth, Christchurch and Poole
Electoral Ward
Talbot & Branksome Woods
Westminster Constituency
Bournemouth West

Supplier Information

Number of Suppliers
1
Supplier Name

Mitie

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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