Notice Information
Notice Title
QQ25/019 Provision of an Out of Hours Repairs Call Centre
Notice Description
Tamworth Borough Council requires a qualified and experienced contractor to provide an Out-of-Hours (OHH) housing repairs call handling service, capable of safely triaging emergency and hazard-related repairs, including cases falling under Awaab's Law. The OOH service is a critical safety function, providing essential support to residents outside of standard working hours.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05f775
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/050864-2026
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Below threshold - open competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
-
- CPV Codes
64000000 - Postal and telecommunications services
Notice Value(s)
- Tender Value
- £30,000 Under £100K
- Lots Value
- £30,000 Under £100K
- Awards Value
- Not specified
- Contracts Value
- £25,000 Under £100K
Notice Dates
- Publication Date
- 29 May 20263 weeks ago
- Submission Deadline
- 28 Jan 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 26 May 20264 weeks ago
- Contract Period
- 31 May 2026 - 31 May 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- TAMWORTH BOROUGH COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- TAMWORTH
- Postcode
- B79 7BZ
- Post Town
- Birmingham
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG2 Shropshire and Staffordshire
- Small Region (ITL 3)
- TLG24 Staffordshire CC
- Delivery Location
- TLG2 Shropshire and Staffordshire
-
- Local Authority
- Tamworth
- Electoral Ward
- Castle
- Westminster Constituency
- Tamworth
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/050864-2026
29th May 2026 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/083670-2025
17th December 2025 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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