Planning

Hillingdon Retreat Crisis House

CENTRAL AND NORTH WEST LONDON NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Planning

18 Dec 2025 at 11:11

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Central and North West London NHS Foundation Trust is currently in the planning stage of a public procurement process for the Hillingdon Retreat Crisis House. This initiative is categorised under residential health facilities services within the healthcare sector. It aims to establish a six-bed facility providing crisis respite care in the London Borough of Hillingdon. The planned procurement process invites feedback via a market engagement survey, which closes on 23rd January 2026, with a full tender notice expected by 16th February 2026. The contract is set to start on 1st October 2026 and potentially extend till 2030. This pre-tender engagement is critical for understanding market interest and ensuring the project is financially viable, contributing to the NHS's efforts to reduce strain on emergency and inpatient services.

This procurement presents significant opportunities for businesses specialising in healthcare services, particularly those equipped to offer responsive, person-centred support for adults experiencing mental health crises. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to express interest, highlighting the Trust's commitment to fostering diverse supplier participation. Those capable of delivering 24/7 non-medical crisis support sets may find this tender particularly advantageous for business growth as it aligns with an identified service gap, fostering improved mental health care accessibility in the region.

How relevant is this notice?

Notice Information

Notice Title

Hillingdon Retreat Crisis House

Notice Description

Central and North West London NHS Foundation Trust (CNWL) is carrying out a preliminary market engagement exercise in preparation for a formal procurement of the Hillingdon Crisis House. The Trust seeks to engage with suppliers capable of providing a six bedded Crisis House within the London Borough of Hillingdon. This will provide up to 5 days respite for up to 6 people at any one time, who are experiencing a mental health crisis but do not require in-patient admission or detention under S136 or any other section of the Mental Health Act 1983. It will be a flexible, responsive, person-centred support for individuals aged 18 and over from the boroughs of Hillingdon, Harrow and Brent. It will be open 24 hours a day, 365 days a year. The Hillingdon Crisis House will accept guests who are in crisis who require a level of support to reduce risk/crisis in a non-medical setting. The Hillingdon Crisis House will support guests in crisis to better self-manage their symptoms and distress in a safe and appropriate environment, in order to reduce activity in Emergency Departments and the wider system including mental health inpatient setting.

Planning Information

Central and North West London NHS Foundation Trust (CNWL) invite interested providers to register their interest and respond to the brief questionnaire in advance of publication of a procurement for Hillingdon Crisis House. Please note, the main objectives of the market engagement are to: • Gauge and generate interest around the opportunity. • Measure whether the requirements are achievable within the financial envelope available. • Obtain feedback on the requirement as currently defined. • Provide an opportunity for providers to make suggestions on potential improvements and efficiencies. IMPORTANT: Suppliers wishing to participate in this market engagement exercise and express an interest in this requirement should respond to the questionnaire via the online form on the Health Family Single eCommercial System Portal (Atamis) by 17:00 on 23 January 2026 https://health-family.force.com/s/Welcome Please search for C407368 The purpose of this market engagement notice is to maximise transparency and competition for the upcoming tender and to ensure as wide an audience as possible are aware and informed of the Authority’s intentions. It is not a formal invitation to tender. You will need to respond to the subsequent tender notices to be considered. This Market Engagement will also help to form the tender process as currently the route to market is not defined.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f8c7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084236-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85144000 - Residential health facilities services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Dec 20251 weeks ago
Submission Deadline
Not specified
Future Notice Date
16 Feb 20262 months to go
Award Date
Not specified
Contract Period
30 Sep 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CENTRAL AND NORTH WEST LONDON NHS FOUNDATION TRUST
Contact Name
Not specified
Contact Email
emma.taylor199@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
WC1X 8AQ
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
TLI74 Harrow and Hillingdon
Local Authority
Camden
Electoral Ward
Holborn & Covent Garden
Westminster Constituency
Holborn and St Pancras

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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