Self Serve Project (N.B name may be subject to future change)

Notice Information

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Notice Title

Notice Description

GCA is looking to procure a solution which will enable users to complete elements of their procurement journey with increased efficiencies and less complexity. The areas considered for this phase of the initiative focuses on a customer easily raising and refining a requirement, being routed to the most appropriate buying channel and then developing the relevant procurement documentation but reducing the manual effort currently associated with doing so. The overall aim is to improve customer experience and help them make more informed and compliant decisions earlier in the procurement journey. This should encourage the uptake of GCA products, too. Example outcomes of this solution include: 1. Understanding buyer needs 2. Recommending appropriate procurement routes 3. Supporting the creation of procurement documentation 4. Embedding compliance and policy guidance 5. Generating structured procurement data This solution needs to seamlessly integrate with the wider GCA digital ecosystem and align with government digital, security, accessibility and data governance standards (GDS, WCAG 2.2) Solution design is flexible, the aim is to maintain a coherent customer journey regardless of which process stages across it are affected or improved by this initiative. This notice and the upcoming market engagement exercise seeks supplier feedback on existing market capabilities, delivery approaches, commercial models, and other key considerations such as the maturity of technology available today. Update - The core objective remains the automation of the initial stages of the procurement journey through a digital solution, including guiding customers to the correct commercial agreement to meet their needs and guided bid pack document assembly. We would like to formally thank the suppliers who participated in our earlier engagement sessions; your insights were instrumental in refining the procurement strategy and aligning it with market capabilities. Due to the integrated nature of the requirements, the GCA encourages interested suppliers to begin internal evaluations regarding their delivery and supply chain models.

Planning Information

Invitation to Participate: Market Engagement for the GCA Self-Serve Project GCA is initiating a crucial Market Engagement process to define and shape the commercial requirements for the Self-Serve Project. The purpose of this exercise is to seek supplier feedback on: - Existing market capabilities - Delivery approaches - Commercial models - The maturity of technology available today Your active supplier participation is essential to ensure that the upcoming procurement is optimally aligned with current market capabilities and harnesses the latest innovations. How to Participate and Register Interest To receive the comprehensive Market Engagement Pack and formally participate in this exercise, your organisation must formally register its interest by following the process below. The Market Engagement Pack will include: - A detailed Briefing Note - A Questionnaire for structured feedback PLEASE NOTE: The contract dates provided are indicative and intended for the purposes of this market engagement notice only. GCA anticipates defining a finalised contract term following the conclusion of the market engagement period. Registration Process: Please formally express your interest through this link, the address will need to be copies and pasted into your browser: https://crowncommercial.qualtrics.com/jfe/form/SV_2toA7SOa1rfofSS Key Activity Timeline Suppliers can register for market engagement through the above link. Date: 08/01/2026 Activity: Webinar Briefing Event Details: Held via webinar. This will provide the context of the opportunity and will allow suppliers to ask questions (supplementing the clarification process which will open immediately after the event). Registered suppliers are automatically invited via the contact details shared on the EOI. Following this, suppliers will be sent the Market Engagement pack Date: 19/01/2026 Activity: ME Pack Registration Deadline Details: Final day to register interest and receive the Market Engagement Pack Date: 20/01/2026 Activity: Clarification question deadline Details: Final day to submit any clarification questions on the questionnaire. Date: 26/01/2026 Activity: GCA response to clarification questions Details: GCA deadline to respond to outstanding clarification questions. Date: 30/01/2026 Activity: Market Engagement Closes Details: Deadline for submitting completed supplier questionnaire responses. Date: February 2026 Activity: GCA review all submitted supplier responses. GCA may also wish to hold 1:1 sessions, which may include demonstrations with suggested offerings, with selected suppliers to clarify points raised. All questions and answers will be shared on an anonymised basis as part of any future procurement. Your timely registration and valuable commercial and technical input are instrumental to the successful development of our future commercial strategies for this pivotal project. Update - The Government Commercial Authority (GCA) has concluded its preliminary market engagement and finalised the route to market. This procurement will be conducted via GCA Commercial Agreement RM6190 Technology Services 4 (TS4), specifically Lot 6. Indicative Timescales: GCA expects to issue a 'Request to Participate' to TS4 Lot 6 suppliers at the end of Q1 26/27.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-05fa88
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/040848-2026
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: UK2 - Preliminary Market Engagement Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: SME
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

32000000 - Radio, television, communication, telecommunication and related equipment

48000000 - Software package and information systems

50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

72000000 - IT services: consulting, software development, Internet and support

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 5 May 20261 months ago
Submission Deadline: Not specified
Future Notice Date: 30 Jan 2026Expired
Award Date: Not specified
Contract Period: 31 Mar 2027 - 31 Mar 2030 3-4 years
Recurrence: Not specified

Notice Status

Tender Status: Planning
Lots Status: Planning
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: GOVERNMENT COMMERCIAL AGENCY
Additional Buyers: CROWN COMMERCIAL SERVICE
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: LIVERPOOL
Postcode: L3 9PP
Post Town: Liverpool
Country: England
Major Region (ITL 1): TLD North West (England)
Basic Region (ITL 2): TLD7 Merseyside
Small Region (ITL 3): TLD72 Liverpool
Delivery Location: Not specified
Local Authority: Liverpool
Electoral Ward: City Centre North
Westminster Constituency: Liverpool Riverside

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/040848-2026
5th May 2026 - Preliminary market engagement notice on Find a Tender
https://www.find-tender.service.gov.uk/Notice/084981-2025
19th December 2025 - Preliminary market engagement notice on Find a Tender

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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