Award

Provision of Domiciliary Care Services in the Western Health and Social Care Trust Area

WESTERN HEALTH AND SOCIAL CARE TRUST

This public procurement record has 1 release in its history.

AwardUpdate

19 Dec 2025 at 21:03

Summary of the contracting process

The Western Health and Social Care Trust, located in Derry, Northern Ireland, is managing a procurement for the provision of domiciliary care services in the Enniskillen area. This procurement falls under the services category, specifically focused on community, social, and personal services, as well as health and social work services. The current stage of the procurement process involves contract modifications and updates, with the most recent amendment occurring on 26th November 2025, which extended the contract period from 1st December 2025 to 30th November 2026. The ongoing modifications include a price increase for Lot 6 to accommodate changes in the National Living Wage and employer National Insurance contributions, with the hourly rate now set at £21.35 from 1st April 2025. The contract was originally signed on 9th September 2016, with the Trust ensuring continued service delivery while preparing for re-tendering.

This tender presents significant opportunities for businesses specialising in domiciliary care services to grow and expand their operations within the Western Health and Social Care Trust's jurisdiction. Companies adept in providing community and social care services, particularly those focusing on health and social work, will find this tender process beneficial. The Trust's modifications to accommodate wage increases highlight an ongoing commitment to sustainable service delivery, which aligns with business growth and stability objectives. Large providers such as North West Care and Support Ltd, alongside smaller enterprises like Care Plus and Lakeland Community Care Ltd, are already participating, demonstrating a suitable market for both large-scale and SME organisations. As the Trust prepares for a re-tendering process, businesses have an opportunity to secure a contract that promises long-term engagement and growth potential through strategic alliances and enhanced service delivery.

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Notice Title

Provision of Domiciliary Care Services in the Western Health and Social Care Trust Area

Notice Description

Lot Information

Lot 1

MODIFICATION NUMBER 6 - variation date 26.11.2025 the Contract Period Extension Variation for 1.12.25 - 30.11.26 (see VI.3 Additional Information for details of previous modifications) NOTE North West Care and Support Ltd (NWC) contract ended on 9.11.25 and in accordance with Regulation 72(1)(a) PCR 15 the required Service which would otherwise have been referred to or delivered by North West Care and Support Ltd is divided between the remaining providers in Lot 6 in accordance with paragraph 8.1 of the Specification effective from 10.11.25. For MODIFICATION NUMBER 5 the hourly rate in NWC Contract was increased to PS21.35 from the 1st April 2025 until 9th November 2025

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05fb09
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085189-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£19,799,133 £10M-£100M

Notice Dates

Publication Date
19 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Sep 20169 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WESTERN HEALTH AND SOCIAL CARE TRUST
Contact Name
Not specified
Contact Email
contracts@westerntrust.hscni.net
Contact Phone
Not specified

Buyer Location

Locality
DERRY
Postcode
BT47 6SB
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN0A Derry City and Strabane
Delivery Location
TLN0 Northern Ireland

Local Authority
Derry City and Strabane
Electoral Ward
Kilfennan
Westminster Constituency
Foyle

Supplier Information

Number of Suppliers
3
Supplier Names

CARE PLUS

LAKELAND COMMUNITY CARE

NORTH WEST CARE AND SUPPORT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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    "description": "DoH directed for the financial year 25/26: An increase from PS20.01 to PS21.35 per hour. Hourly Rate Variation with effect from 26.11.25, to increase the Hourly Rate to PS21.35 per hour from 01.12.25 - 31.03.26.The service, being a domiciliary care service, is unchanged. As such the modification does not alter the overall nature of the Contract and therefore satisfies Reg 72(1)(c)(ii). Reg 72(1)(c)(iii) is met in that the increase in price for Lot 6 does not exceed 50% of the value of the original contract. The increase in price for Lot 6 is PS2,830,182 and the value of the original Contracts for Lot 6 is PS9,452,138.PREVIOUS MODIFICATIONS STARTING WITH THE OLDEST AND ENDING WITH THE MOST RECENT PRIOR TO MODIFICATION 6 MODIFICATION 1 Description of the modifications DoH Direction Reasons for modification Reg 72(1)(c)(i) PCR is satisfied as the need for modification has been brought about by external circumstances, which a diligent contracting authority could not have foreseen when the Trust awarded these contracts back in 2016. DoH directed for the financial year 23/24: Reversal of the PS0.08 per hour in respect of the reversal of the National Insurance Levy, bringing the hourly rate to PS18.00 per hour; and an increase from PS18.00 to PS18.54 per hour. With effect from 01.04.23 the Hourly Rate is increased to PS18.54 from 1.04.23 until 29.02.24. The service, being a domiciliary care service, is unchanged. As such the modification does not alter the overall nature of the Contract and satisfies Reg 72(1)(c)(ii). Reg 72(1)(c)(iii) is met in that the increase in price for Lot 6 does not exceed 50% of the value of the original contract. The increase in price for Lot 6 is PS236003 and the value of the original Contracts for Lot 6 is PS9452138. Increase in price Updated total contract value before the modifications: PS11801133 Total contract value after the modifications: PS12037136. MODIFICATION 2 Duration of contract in months: 93 Description of the modifications Extension to Contract Period and DoH Direction Reasons for modification Reg 72(1)(c)(i) PCR is satisfied as the need for modification has been brought about by external circumstances, which a diligent contracting authority could not have foreseen when the Trust awarded these contracts back in 2016. Extension of Contract Period The Trust is preparing to re-tender this Service. This re-procurement exercise has been delayed as a result of the matters detailed in the Trust's letter dated 23.02.23, as well as unforeseen DoH direction relating to the HSC financial position, which impacts upon the re-procurement process. As such, new contracts under the re-procurement exercise will not be awarded and the service transitioned and commenced before the expiry of the current Contracts in Lot 6 on 29.02.24. In order to ensure the continued and uninterrupted service delivery of this critical front line service in the interim, the Trust issued a letter dated 20.02.24 to amend the Contract Period in Contracts in Lot 6 to include one further period of extension of 9 months commencing on 01.03.24 and expiring on 30.11.24. DoH Direction DoH directed for the financial year 23/24: Reversal of the PS0.08 per hour in respect of the reversal of the National Insurance Levy referred to in the Trust's letter of 14.08.23, bringing the hourly rate to PS18.00 per hour; and an increase from PS18.00 to PS18.54 per hour. With effect from 20.02.24, the Hourly Rate is increased to PS18.54 per hour from 01.03.24 - 31.03.24. The service, being a domiciliary care service, is unchanged. As such the modification does not alter the overall nature of the Contract and therefore satisfies Regulation 72(1)(c)(ii). Regulation 72(1)(c)(iii) is met in that the increase in price for Lot 6 does not exceed 50% of the value of the original contract. The increase in price for Lot 6 is PS1,693,721 and the value of the original Contracts for Lot 6 is PS9,452,138. Increase in price Updated total contract value before the modifications: PS12,037,136 Total contract value after the modifications: PS13,730,857. MODIFICATION 3 Description of the modifications DoH Direction Reasons for modification Regulation 72(1)(c)(i) PCR is satisfied in respect of this modification as the need for modification has been brought about by external circumstances, which a diligent contracting authority could not have foreseen when the Trust awarded these contracts back in 2016. DoH directed for the financial year 24/25: In observance of the important role of Providers and their requirements as an employer, funding is provided by DoH to address the requirements of the National Living Wage increase, effective from 01.04.24. DoH has directed that the Trust increase the Hourly Rate under the Contract fromPS18.54 to PS20.01 per hour for 24/25, with effect from 01.04.24. The DoH direction states: \"It would be expected that this increase would be used to support wage rates within the sector and therefore support sustainability and capacity for this vital service.\" With effect from 01.04.24, the Hourly Rate is increased to PS20.01 per hour from 01.04.24 until 30.11.24. In observation of inflationary pressures, the DoH has also directed a non-recurrent support package for Providers for 23/24, to support inflationary pressures. This is paid on a non-recurrent basis at an additional PS0.20 per hour, effective from 01.04.23 to 31.03.24. The PS0.20 per hour financial support is provided on the Guaranteed Hours and hours under the Time Specific Model paid for the period 01.04.23 to 31.03.24. Payment of this financial support was made by the Trust on 03.05.24. Here the service, being a domiciliary care service, is unchanged. As such the modification does not alter the overall nature of the Contract and therefore satisfies Regulation 72(1)(c)(ii). Regulation 72(1)(c)(iii) is met in that the increase in price for Lot 6 does not exceed 50% of the value of the original contract. The increase in price for Lot 6 is PS249,103 and the value of the original Contracts for Lot 6 is PS9,452,138. Increase in price Updated total contract value before the modifications: PS13,730,857 Total contract value after the modifications: PS13,979,960. MODIFICATION 4 Duration of the contract in months: 105 Description of the modifications Extension to Contract Period and DoH Direction Reasons for modification Reg 72(1)(c)(i) PCR is satisfied as the need for modification has been brought about by external circumstances, which a diligent contracting authority could not have foreseen when the Trust awarded these contracts back in 2016. Extension of Contract Period In order to ensure the continued and uninterrupted service delivery of this critical front line service the Trust issued a letter 27.11.24 to vary the Contract Period in Lot 6 Contracts to include one further period of extension of 12 months commencing on 01.12.24 and expiring on 30.11.25. The Trust has recently advertised the re-tender of this Service. The re-procurement exercise was delayed as a result of unforeseen DoH, regional HSC and NI public procurement policy as well as DoH direction relating to the HSC financial position which materially impacted upon the re-tender exercise. As such new contracts under the re-procurement exercise will not be awarded and the service transitioned and commenced thereunder before the expiry of the current Contract on 30.11.24. DoH Direction DoH directed for the financial year 24/25: In observance of the important role of Providers and their requirements as an employer, funding is provided by DoH to address the requirements of the National Living Wage increase, effective from 01.04.24. DoH has directed that the Trust increase the Hourly Rate under the Contract fromPS18.54 to PS20.01 per hour for 24/25, with effect from 01.04.24. The DoH direction states \"It would be expected that this increase would be used to support wage rates within the sector and therefore support sustainability and capacity for this vital service.\" With effect from 27.11.24, the Hourly Rate under Contracts in Lot 6 is increased to PS20.01 per hour from 01.12.24 until 31.03.25. The service, being a domiciliary care service, is unchanged. As such the modification does not alter the overall nature of the Contract and therefore satisfies Reg 72(1)(c)(ii). Reg 72(1)(c)(iii) is met in that the increase in price for Lot 6 does not exceed 50% of the value of the original contract. The increase in price for Lot 6 is PS2723407 and the value of the original Contracts for Lot 6 is PS9,452,138. Increase in price Updated total contract value before the modifications: PS13,979,960 Total contract value after the modifications: PS16703367 . MODIFICATION 5 Description of the modifications DoH Direction Reasons for modification Reg 72(1)(c)(i) PCR is satisfied as the need for modification has been brought about by external circumstances, which a diligent contracting authority could not have foreseen when the Trust awarded these contracts back in 2016. DoH directed for the financial year 25/26 with effect from 01.04.25: An increase from PS20.01 to PS21.35 per hour. DoH states this increase is intended to support wage rates within the sector, in the context of the increase to the National Living Wage, and the impact of changes to employer National Insurance contribution requirements from 1.04.25. With effect from 1.04.25, the Hourly Rate in Contracts in Lot 6 is increased to PS21.35 per hour from 1.04.25 until 30.11.25. The service, being a domiciliary care service, is unchanged. As such the modification does not alter the overall nature of the Contract and satisfies Reg 72(1)(c)(ii). Reg 72(1)(c)(iii) is met in that the increase in price for Lot 6 does not exceed 50% of the value of the original contracts. The increase in price for Lot 6 is PS265584 and the value of the original Contracts for Lot 6 is PS9452138. Increase in price Updated total contract value before the modifications: PS16703367 Total contract value after the modifications: PS16968951.",
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            "title": "Provision of Domiciliary Care Services in the Western Health and Social Care Trust Area Lot 6 Enniskillen",
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