NHM Retail Merchandise Management System

{
    "tag": [
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    ],
    "id": "ocds-h6vhtk-05fb9d-2026-04-22T17:31:42+01:00",
    "date": "2026-04-22T17:31:42+01:00",
    "ocid": "ocds-h6vhtk-05fb9d",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PJBJ-4723-MZPX",
            "name": "Natural History Museum",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PJBJ-4723-MZPX"
            },
            "address": {
                "streetAddress": "Cromwell Road",
                "locality": "London",
                "postalCode": "SW7 5BD",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI33"
            },
            "contactPoint": {
                "name": "NHM Procurement",
                "email": "nhmprocurement@nhm.ac.uk",
                "telephone": "+44 20 7942 5000"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PJBJ-4723-MZPX",
        "name": "Natural History Museum"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "The NHM has already conducted an RFI under PCR2015 which has established that most of our requirements are achievable, subject to time and budget. To support the finalisation of our requirements and inform the forthcoming tender process, we are undertaking targeted engagement with the market on specific areas. To respond to this pre-market engagement exercise, please click here: https://www.delta-esourcing.com/respond/G6P6EA2TB4 Suppliers should review the document within the document repository section and complete the MS form linked in the document by 17:00 on 16/01/2026. NHM may select a smaller number of suppliers for follow-up clarification or discussion. Selection will be based on the relevance or clarity of responses. For clarity, this selection will not determine any shortlist for award.",
                "dueDate": "2026-01-16T23:59:59+00:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "085426-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/085426-2025",
                "datePublished": "2025-12-22T14:05:20Z",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "ocds-h6vhtk-05fb9d",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "NHM Retail Merchandise Management System",
        "description": "NHM is seeking to identify and appoint a supplier to provide a Retail Merchandise Management solution, including implementation, configuration and ongoing support, plus software licenses and associated hardware For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Computer-equipment-and-supplies./6JX2HCUF93 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/6JX2HCUF93",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "30200000",
                        "description": "Computer equipment and supplies"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48110000",
                        "description": "Point of sale (POS) software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48400000",
                        "description": "Business transaction and personal business software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212110",
                        "description": "Point of sale (POS) software development services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 636000,
            "amount": 530000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2026-09-21T00:00:00+01:00",
                    "endDate": "2031-09-20T23:59:59+01:00",
                    "maxExtentDate": "2036-09-20T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "active",
                "value": {
                    "amountGross": 636000,
                    "amount": 530000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "Final Award Criteria to be provided at Stage 2",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "provided at stage 2"
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "provided at stage 2"
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "description": "provided at stage 2"
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Details are set out in the ITP pack"
                        },
                        {
                            "type": "technical",
                            "description": "Details are set out in the ITP pack"
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "renewal": {
                    "description": "The Contract may be extended beyond the Initial Term on a maximum of 5 (five) occasions, for a period of up to 1 (one) year on each occasion at NHM's sole discretion."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-03-16T23:59:59+00:00"
        },
        "status": "active",
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "We envisage that this procurement process will include the following stages: Stage 1 - Invitation to Participate, where anyone may submit a tender - Stage One tenders will be evaluated and the three to five highest scoring participants will proceed to Stage Two Stage 2 - Invitation to tender issued to shortlisted participants - Stage Two Tenders will be evaluated to determine the most advantageous tender. Please note that whilst this section is correct to the best our knowledge, we reserve all our rights under the Procurement Act 2023 including the right to vary the process and the right to revise the award criteria between stages. At this Stage One of the procurement process you are invited to complete and return a Stage One Tender. We will evaluate Stage One Tenders to determine which suppliers will proceed to the second tender stage at Stage Two. Scores from Stage One don't carry over in any way to Stage Two. Stage Two includes a site visit to be held on a date to be confirmed. It also includes participant presentations/demonstrations on dates to be confirmed. All Stage Two tenders submitted must be capable of acceptance without the need for negotiation, fine tuning or value engineering. We do not anticipate conducting any negotiation during this procurement process. We reserve the right to introduce negotiation stages into the procurement process at our sole discretion. Whilst the evaluation of tenders will be based strictly on the criteria set out in the ITT issued at Stage Two, once the evaluation is complete, we reserve the right to, with the successful participant before finalising the contract and at our sole discretion, fine tune the scope of services and/or conduct a value engineering exercise. For more information please log on to Delta and review the ITP pack."
        },
        "coveredBy": [
            "GPA"
        ],
        "submissionMethodDetails": "To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/6JX2HCUF93",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "expressionOfInterestDeadline": "2026-05-19T12:00:00+01:00",
        "enquiryPeriod": {
            "endDate": "2026-05-08T17:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-08-27T23:59:59+01:00"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "036836-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/036836-2026",
                "datePublished": "2026-04-22T17:31:42+01:00",
                "format": "text/html"
            }
        ],
        "riskDetails": "Known Risks (under Procurement Act, Schedule 8, Sections 5-7) are not included in the contract value estimation. Known Risks include adjustment of requirements as well as changes outside of ours and the supplier's control such as to inflation and statutory changes that affect the sums paid"
    },
    "language": "en"
}