Planning

NHM Retail Merchandise Management System

NATURAL HISTORY MUSEUM

This public procurement record has 1 release in its history.

Planning

22 Dec 2025 at 14:05

Summary of the contracting process

The Natural History Museum, located in London, has initiated a procurement process in the planning stage for a new Retail Merchandise Management System. This contract will involve the provision of software and hardware solutions, services including implementation, configuration, and ongoing support. This initiative is part of a larger procurement project indicating a total gross value of £744,000, covering a contract period from 20th July 2026 to 19th July 2031, with the possibility of renewal. The main industry categories involved include computer equipment and supplies, POS software, and business software services, aiming to enhance the museum's retail operations. A pre-market engagement is scheduled, with responses due by 16th January 2026.

This tender presents a significant opportunity for businesses within the technology and software sectors, particularly those specialising in point-of-sale systems and retail management software. With a substantial budget and a central government authority as the buyer, companies with expertise in software development, systems integration, and IT support may find promising growth prospects in this contract. Small to medium enterprises with innovative solutions and the capability to scale in alignment with government outlines will likely find this tender aligned with their business expansion strategies. The engagement phase offers an advantageous platform for suppliers to influence tender specifications and showcase their value propositions.

How relevant is this notice?

Notice Information

Notice Title

NHM Retail Merchandise Management System

Notice Description

NHM is seeking to identify and appoint a supplier to provide a Retail Merchandise Management solution, including implementation, configuration and ongoing support, plus software licenses and associated hardware To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1002824289

Planning Information

The NHM has already conducted an RFI under PCR2015 which has established that most of our requirements are achievable, subject to time and budget. To support the finalisation of our requirements and inform the forthcoming tender process, we are undertaking targeted engagement with the market on specific areas. To respond to this pre-market engagement exercise, please click here: https://www.delta-esourcing.com/respond/G6P6EA2TB4 Suppliers should review the document within the document repository section and complete the MS form linked in the document by 17:00 on 16/01/2026. NHM may select a smaller number of suppliers for follow-up clarification or discussion. Selection will be based on the relevance or clarity of responses. For clarity, this selection will not determine any shortlist for award.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05fb9d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085426-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

30200000 - Computer equipment and supplies

48110000 - Point of sale (POS) software package

48400000 - Business transaction and personal business software package

72212110 - Point of sale (POS) software development services

Notice Value(s)

Tender Value
£620,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Dec 20251 weeks ago
Submission Deadline
Not specified
Future Notice Date
16 Mar 20263 months to go
Award Date
Not specified
Contract Period
19 Jul 2026 - 19 Jul 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATURAL HISTORY MUSEUM
Contact Name
NHM Procurement
Contact Email
nhmprocurement@nhm.ac.uk
Contact Phone
+44 20 7942 5000

Buyer Location

Locality
LONDON
Postcode
SW7 5BD
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI London

Local Authority
Kensington and Chelsea
Electoral Ward
Brompton & Hans Town
Westminster Constituency
Kensington and Bayswater

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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