Notice Information
Notice Title
Student Counselling Services
Notice Description
1. A 24-hour 365 day per year staffed telephone helpline for student self-referrals, or receipt of direct referrals from Student Wellbeing staff. 2. Face-to-face counselling for Ulster University students (*preferred mode of delivery), with counselling presence on each campus. 3. Text system for students to cancel or confirm planned attendance at scheduled appointments via text. 4. Post crisis intervention/Group counselling for students. 5. Service marketing materials. 6. Data and outcome/clinical outcomes reporting. 7. Risk management and relevant interventions to increase safety (as required) 8. Experience, governance, GDPR and data retention. 9. Contract management and review. 10. Sustainability.
Procurement Information
This DAC is being requested to ensure service coverage and allow Student Wellbeing and Employee Wellbeing teams to align their contract timeframes in consideration of a future joint bid for counselling services for students and staff. There will be a new Procurement exercise in collaboration with the Employee Wellbeing team to align our offer and seek best quality service and value for the University.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05fbd6
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/019062-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
98 - Other community, social and personal services
-
- CPV Codes
98000000 - Other community, social and personal services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £248,000 £100K-£500K
- Contracts Value
- £241,770 £100K-£500K
Notice Dates
- Publication Date
- 3 Mar 20261 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 22 Dec 20253 months ago
- Contract Period
- 19 Jan 2026 - 31 Dec 2026 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE UNIVERSITY OF ULSTER
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- COLERAINE
- Postcode
- BT52 1SA
- Post Town
- Northern Ireland
- Country
- Northern Ireland
-
- Major Region (ITL 1)
- TLN Northern Ireland
- Basic Region (ITL 2)
- TLN0 Northern Ireland
- Small Region (ITL 3)
- TLN0C Causeway Coast and Glens
- Delivery Location
- Not specified
-
- Local Authority
- Causeway Coast and Glens
- Electoral Ward
- University
- Westminster Constituency
- East Londonderry
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/019062-2026
3rd March 2026 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/000575-2026
6th January 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/085520-2025
22nd December 2025 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-05fbd6-2026-03-03T15:08:54Z",
"date": "2026-03-03T15:08:54Z",
"ocid": "ocds-h6vhtk-05fbd6",
"initiationType": "tender",
"parties": [
{
"id": "GB-COH-RC000726",
"name": "THE UNIVERSITY OF ULSTER",
"identifier": {
"scheme": "GB-COH",
"id": "RC000726"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PDLT-6268-MWZV"
}
],
"address": {
"streetAddress": "Finance Office",
"locality": "Coleraine",
"postalCode": "BT52 1SA",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKN0C"
},
"contactPoint": {
"email": "procurement_enquiries@ulster.ac.uk"
},
"roles": [
"buyer"
],
"details": {
"url": "http://www.ulster.ac.uk",
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
},
{
"id": "GB-NIR",
"scheme": "UK_CA_DEVOLVED_REGULATIONS",
"description": "Northern Irish devolved regulations apply"
}
]
}
},
{
"id": "GB-PPON-PRQB-4428-VNHT",
"name": "Lena by Inspire",
"identifier": {
"scheme": "GB-PPON",
"id": "PRQB-4428-VNHT"
},
"additionalIdentifiers": [
{
"scheme": "GB-COH",
"id": "NI038960"
}
],
"address": {
"streetAddress": "Lombard House",
"locality": "10-20 Lombard Street",
"postalCode": "BT1 1RD",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKN06"
},
"contactPoint": {
"email": "k.gilliland@lenabyinspire.com"
},
"roles": [
"supplier"
],
"details": {
"scale": "large",
"vcse": false
}
},
{
"id": "GB-COH-NI038960",
"name": "CARECALL (NI) LIMITED",
"identifier": {
"scheme": "GB-COH",
"id": "NI038960"
},
"address": {
"streetAddress": "Lombard House Lombard Street",
"locality": "Belfast",
"postalCode": "BT1 1RD",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKN06"
},
"contactPoint": {
"email": "accounts@lenabyinspire.com"
},
"roles": [
"supplier"
],
"details": {
"scale": "large",
"vcse": false,
"publicServiceMissionOrganization": false,
"shelteredWorkshop": false,
"url": "http://www.lenabyinspire.com"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PRQB-4428-VNHT"
}
]
}
],
"buyer": {
"id": "GB-COH-RC000726",
"name": "THE UNIVERSITY OF ULSTER"
},
"tender": {
"id": "DACPP 01835 EXP2478",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "Student Counselling Services",
"description": "1. A 24-hour 365 day per year staffed telephone helpline for student self-referrals, or receipt of direct referrals from Student Wellbeing staff. 2. Face-to-face counselling for Ulster University students (*preferred mode of delivery), with counselling presence on each campus. 3. Text system for students to cancel or confirm planned attendance at scheduled appointments via text. 4. Post crisis intervention/Group counselling for students. 5. Service marketing materials. 6. Data and outcome/clinical outcomes reporting. 7. Risk management and relevant interventions to increase safety (as required) 8. Experience, governance, GDPR and data retention. 9. Contract management and review. 10. Sustainability.",
"status": "complete",
"procurementMethod": "direct",
"procurementMethodDetails": "Direct award",
"procurementMethodRationale": "This DAC is being requested to ensure service coverage and allow Student Wellbeing and Employee Wellbeing teams to align their contract timeframes in consideration of a future joint bid for counselling services for students and staff. There will be a new Procurement exercise in collaboration with the Employee Wellbeing team to align our offer and seek best quality service and value for the University.",
"lots": [
{
"id": "1",
"status": "complete"
}
],
"documents": [
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest",
"description": "Not published"
}
],
"procurementMethodRationaleClassifications": [
{
"id": "urgency"
}
],
"coveredBy": [
"GPA"
]
},
"awards": [
{
"id": "1",
"title": "Student Counselling Services",
"status": "active",
"value": {
"amountGross": 248000,
"currency": "GBP"
},
"mainProcurementCategory": "services",
"aboveThreshold": true,
"suppliers": [
{
"id": "GB-PPON-PRQB-4428-VNHT",
"name": "Lena by Inspire"
},
{
"id": "GB-COH-NI038960",
"name": "CARECALL (NI) LIMITED"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "98000000",
"description": "Other community, social and personal services"
}
],
"deliveryAddresses": [
{
"region": "UKN",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKN",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKN",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"contractPeriod": {
"startDate": "2026-01-19T00:00:00Z",
"endDate": "2026-12-31T23:59:59Z"
},
"relatedLots": [
"1"
],
"documents": [
{
"id": "085520-2025",
"documentType": "awardNotice",
"noticeType": "UK5",
"description": "Transparency notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/085520-2025",
"datePublished": "2025-12-22T15:43:08Z",
"format": "text/html"
},
{
"id": "000575-2026",
"documentType": "awardNotice",
"noticeType": "UK6",
"description": "Contract award notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/000575-2026",
"datePublished": "2026-01-06T11:08:58Z",
"format": "text/html"
}
],
"milestones": [
{
"id": "1",
"type": "futureSignatureDate",
"dueDate": "2026-01-19T23:59:59Z",
"status": "scheduled"
}
],
"date": "2026-01-06T00:00:00Z",
"standstillPeriod": {
"endDate": "2026-01-16T23:59:59Z"
}
}
],
"language": "en",
"contracts": [
{
"id": "1",
"awardID": "1",
"status": "active",
"period": {
"startDate": "2026-01-19T00:00:00Z",
"endDate": "2026-12-31T23:59:59Z"
},
"value": {
"amountGross": 241770,
"currency": "GBP"
},
"aboveThreshold": true,
"dateSigned": "2026-01-04T00:00:00Z",
"noAgreedMetricsRationale": "The Contract Value is below the relevant threshold of PS5 million including VAT.",
"documents": [
{
"id": "019062-2026",
"documentType": "contractNotice",
"noticeType": "UK7",
"description": "Contract details notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/019062-2026",
"datePublished": "2026-03-03T15:08:54Z",
"format": "text/html"
}
]
}
]
}