Award

Iken Cloud Case Management System for Legal Services

DACORUM BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

23 Dec 2025 at 17:09

Summary of the contracting process

Dacorum Borough Council has successfully completed a procurement process for an Iken Cloud Case Management System for Legal Services, which falls under the industry category of software package and information systems. The direct procurement method was utilised, specifically identified as "Below threshold - without competition," to ensure a seamless transition from the Iken Desktop version that was retired on 1 October 2025. The service location is Hemel Hempstead, UK, with the active contract running from 1 December 2025 to 30 November 2028. The total contract value is £51,125, excluding the one-off initial onboarding and training fee of £18,400. This award stage reflects the contract being in its complete status, with documents related to the contract published on 23 December 2025.

This tender offers significant business growth opportunities, particularly for suppliers in the software and technology sectors, who specialise in developing and managing cloud-based case management systems. Small- and medium-sized enterprises (SMEs), particularly those with a focus on cloud solutions for public sector legal services, are ideally positioned to leverage this contract for future opportunities. It aligns well with businesses that cater to digital transformation and legal technology needs within government sectors, ensuring continuity and minimised disruption of services for entities like Dacorum Borough Council.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Iken Cloud Case Management System for Legal Services

Notice Description

Iken Desktop version was retired 01/10/25. The cloud based system will allow the legal team to continue to carry out legal work for the Council without disruption. There is a one off initial fee included in the fee of PS18,400 for onboarding and training.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05fcf3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086004-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£51,125 Under £100K

Notice Dates

Publication Date
23 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Nov 20252 months ago
Contract Period
1 Dec 2025 - 30 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DACORUM BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEMEL HEMPSTEAD
Postcode
HP1 1DN
Post Town
Hemel Hempstead
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
Not specified

Local Authority
Dacorum
Electoral Ward
Hemel Hempstead Town
Westminster Constituency
Hemel Hempstead

Supplier Information

Number of Suppliers
1
Supplier Name

IKEN BUSINESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05fcf3-2025-12-23T17:09:01Z",
    "date": "2025-12-23T17:09:01Z",
    "ocid": "ocds-h6vhtk-05fcf3",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PGGG-5373-XYZX",
            "name": "Dacorum Borough Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PGGG-5373-XYZX"
            },
            "address": {
                "streetAddress": "The Forum, Marlowes",
                "locality": "Hemel Hempstead",
                "postalCode": "HP1 1DN",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH23"
            },
            "contactPoint": {
                "email": "procurement@dacorum.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-02776536",
            "name": "IKEN BUSINESS LTD",
            "identifier": {
                "scheme": "GB-COH",
                "id": "02776536"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PQGT-2696-WVWH"
                }
            ],
            "address": {
                "streetAddress": "First Floor, PS21",
                "locality": "Bristol",
                "postalCode": "BS1 4PH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK11"
            },
            "contactPoint": {
                "email": "info@iken.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.iken.co.uk",
                "scale": "sme",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PGGG-5373-XYZX",
        "name": "Dacorum Borough Council"
    },
    "tender": {
        "id": "ocds-h6vhtk-05fcf3",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Iken Cloud Case Management System for Legal Services",
        "description": "Iken Desktop version was retired 01/10/25. The cloud based system will allow the legal team to continue to carry out legal work for the Council without disruption. There is a one off initial fee included in the fee of PS18,400 for onboarding and training.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Below threshold - without competition",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "mainProcurementCategory": "goods",
            "suppliers": [
                {
                    "id": "GB-COH-02776536",
                    "name": "IKEN BUSINESS LTD"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "48000000",
                            "description": "Software package and information systems"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKH2",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "status": "active",
            "period": {
                "startDate": "2025-12-01T00:00:00Z",
                "endDate": "2028-11-30T23:59:59Z"
            },
            "value": {
                "amountGross": 61350,
                "amount": 51125,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2025-11-30T00:00:00Z",
            "documents": [
                {
                    "id": "086004-2025",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/086004-2025",
                    "datePublished": "2025-12-23T17:09:01Z",
                    "format": "text/html"
                }
            ]
        }
    ],
    "language": "en"
}